Purchases at Guess UK with cashback in Spain
Reviews on Guess UK (11)
Therefore, we publish only our customers' reviews.
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a completely incomprehensible store, made an order on cyber Monday 02/01/2019, not that the cashback was not credited, but they did not even send the order, from 02/04 I began to contact the company's support service until 02/08, so there is no answer, a complete madhouse now I don't even know what to do.
Good afternoon, Irina!
Thank you for your feedback.
We hope the store managers will answer you as soon as possible and the order will be sent. The partner has established itself only on the positive side during the cooperation. An appeal has been created regarding the loss of cashback from your account. Our manager will definitely help in the situation.
If you have additional questions - write, we are always happy to help.
Sincerely,
LetyShops team
Cashbacks are not credited, chrome extension does not work for guess. The last 2 orders passed by.
Good day!
Thanks for leaving a comment.
Cashback can be lost due to a number of factors: the work of third-party extensions in the browser, visiting other sources while making a purchase, using third-party discounts, promotional codes, or violation of the terms of the store.
According to the data from your personal account, the reward for the order was not accrued due to the lack of transition to the store from our service. On the second order, a request was sent to partners in order to find out the exact reason for the loss of cashback. Our manager will definitely write about the results in circulation.
If you have any questions, please contact. We will be happy to help.
Sincerely,
LetyShops team
cashback has not been credited, nobody is happy, I will not buy in this store!
Hello!
Thank you for your feedback.
Sorry, you don't have a link to the Guess store. The transition is the primary condition for the accrual of cashback. The store records the information that you have passed from our site using special markers, which are contained in our partner link, and pays a commission for the order. If the store does not receive this information, the order is processed as usual, without payment of remuneration.
We hope that your opinion will change after you make a purchase from this store.
Have a great shopping!
Sincerely,
LetyShops team
Cashback was not credited even after 2 months. A support ticket was created the day after the purchase.
Good afternoon, Alexander!
Thank you for your feedback. Situations when cashback is lost are unacceptable for us. We are working on a solution to this issue so that similar problems do not recur. According to our information, your request for a lost cashback has already been sent to the appropriate department of the store.
Expect a personal response from the manager by the end of the day.
Sincerely,
LetyShops team
The cashback was neither credited nor canceled, it was just as if there was no purchase ... although the cashback was returned from other stores, but not from this
Good afternoon, Polina!
Thanks for your feedback. We understand you, but there is no need to worry. Your cashback may be displayed in the near future, since a day has not passed since the transition from our service to the store.
On your behalf, we have created a customer care case to monitor this issue.
Please, respond to the appeal through the "Help" section. Sun outside the window and in the shower :)
Sincerely,
LetyShops team
9 orders, no purchases returned, and everything was rejected (more than 2500 rubles)! What's the point of buying through your website?
Hello!
Thank you for your feedback. Cashback rejection occurs automatically based on the data that comes to our system from the store.
In order to understand this situation and help you, we have created an appeal through the "Help" section of your personal account. With your information, we will contact our partners and try to help you get your funds back.
We will be waiting for your reply. Have a good day!
Sincerely,
LetyShops team
Thank you, credited immediately after payment.
Cashback was not credited!
Hello Artem!
Thanks for your feedback. Do not be discouraged, please.
Usually, cashback for orders is recorded in your personal account throughout the day. If the cashback is not displayed, please create an appeal through the "Help" section of your personal account. We will be happy to understand and help you in this situation.
You can also write to us if you have any questions. Have a good day!
Sincerely,
LetyShops team
The order was made from the transition of Letishops, the mail only received a message "You were interested in the Guess store, but have not yet made a purchase. Do not forget that when buying, as usual, you can get some of the money back in the form of a cashback." Although I made an order and paid for it. Cashback was not displayed and apparently was not credited.
Hello!
Thank you for your feedback. In order for cashback to be displayed successfully, it is very important to adhere to the conditions that are published on the store page, as well as the rules for making purchases with cashback.
So that we can figure out the reason for losing the cashback for your order, please leave a request through your personal account, section "Help". We will also be grateful if you briefly tell us about the procedure for making a purchase.
We will be waiting for your request. Have a good day!
Sincerely,
LetyShops team
Indeed, you can find many great deals in the store. Cashback was likewise not credited, referring either to computer extensions or to the applied store discount. So keep in mind when ordering.
Hello!
Thank you for your feedback. Svetlana, your request with uncalculated cashback has not been closed yet. For our part, we promise that we will do our best to renew your cashback.
Indeed, some extensions can overwrite affiliate links and assign the entire cashback. If possible, disable all third-party extensions in the browser from which you make purchases with cashback.
Also, in some cases, applied discounts may cause loss of cashback. It all depends on whether it is profitable for the store to provide the store with a double bonus: in the form of a discount and cashback. And in order not to mislead our users, we have published this information in the rules for making purchases with cashback .
If you have any questions about the service - write, we will be happy to help. Have a good day!
Sincerely,
LetyShops team
Thanks to Letyshops, I found out about great deals on the Guess website and ordered the bag I had dreamed of for a long time with a huge discount! But, alas, cashback was not displayed ((
Hello!
Thank you for your feedback. Unfortunately, for some reason we did not receive information from the store for your order. To resolve the issue, please write to us through the "Help" section of your personal account. We will definitely try to understand this situation and help you.
We will be waiting for your request. Have a good day!
Sincerely,
LetyShops team
