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Don't forget about Cashback rules and advices

Purchases at Gold UA with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 40 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Gold UA (10)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
28.07.2019

Delivered quickly by New mail, paid with a card, and cashback rejected. Incomprehensible store

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2019

Good afternoon!

We see that on this cashback you have an open call to the care service. We will help to understand the situation in detail and find out why the deviation occurred.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.05.2019

By the way, I forgot to write in the previous review, I received the promised cashback completely. This is just in case, the atoms here write that cashbacks do not pay and because of this they refuse to buy!

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2019

Good afternoon!

Keep it up :)
Thank you for shopping with us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.05.2019
I received the order, everything corresponds to the description. Delivered by "New Mail" after 3 days, the goods in the company box.
The review was translated from Russian using Google Translate. Show original Show translation
28.12.2018

I did not buy what I wanted through letyshops on the store website, because the assortment of goods through a regular visit to the gold.ua website and through the cashback service is significantly different ...

The review was translated from Russian using Google Translate. Show original Show translation
03.02.2019

Hello!

Thanks for the comment.

Unfortunately, we have not encountered similar situations before.

To understand in more detail, we created an appeal to the customer care service on your behalf. We will be grateful if you respond to the request and send screenshots confirming the situation. We will turn to partners and try to find out the reason for this misunderstanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.12.2018

I haven’t made any purchases at this store yet. But if there are problems with paying cashbacks by stores, then just stop working with them. Only satisfied customers are no longer affected by this, but your reputation suffers !! Here I read the reviews, and I already decided not to buy anything there. I give an average rating based on previous comments.

The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Good afternoon, Anastasia!

Thanks for leaving a comment.

We are very sorry that you have such an opinion about cashback purchases in this store. We hope that having made your first purchase through our service, you will feel the benefit of cashback. Successfully receive a reward will help our recommendations , as well as compliance with the conditions of the store, which can be found on the store page on our website.

There will be questions - please contact. Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.10.2018

I made 2 purchases through the cashback, they accrued almost no problems for the first small purchase, I had to dance with a tambourine with the second purchase, but still they accrued almost half the amount, nice, good feedback, thanks

The review was translated from Russian using Google Translate. Show original Show translation
21.10.2018

Good afternoon!

Thanks for sharing your cashback shopping experience.

Rejection rejection situations are really unpleasant. To clarify the details, a request was sent to partners. Thank you for the information provided. Unfortunately, a negative response was received. To the extent possible, we compensated for part of the cashback from the company's funds. We sincerely hope that further difficulties will not arise.

Need help - you can always contact us. Good shopping for you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2018

For two and a half months, the gold.ua store could not accrue cash back or provide information on why cash back was not credited. When buying goods in the store there was no diamond certificate, which is why I had to travel again. Very poor service.

The review was translated from Russian using Google Translate. Show original Show translation
24.05.2018

Good afternoon, Dmitry!

Thank you for your comment. We are very sorry that this situation has developed. For some technical reason, reconciliation is not performed and no reward has been received for your order. We always always try to meet the needs of users, therefore we credited cashback in the form of a bonus. We hope that soon the reward for the order will be transferred to us.

Thank you for shopping with us)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.04.2018

The promised time waiting for the cashback from the store is up to 20 days. More than 40 days have passed since the purchase, there is no cashback. The letyshop care service says there is no answer from the store. Cashback is more than 500 rubles. At the store shares are temptations. A very big discount, which is valid only today, but is renewed every day. When buying goods in the store there was no passport on a pebble. I had to additionally go to the store a few days later.

The review was translated from Russian using Google Translate. Show original Show translation
20.04.2018

Good afternoon!

Thanks for the feedback. Dmitry, we ask you not to worry, cashback will be credited to your balance. Unfortunately, the status of orders does not have time to change for 20 days. We clarified information from partners and found out that the processing time of orders has increased. We will try to update the information on the site soon.

Your appeal is taken under control by the manager Julia and if within 7 days the status of the order does not change, she will contact you and solve the problem.

We hope for your loyalty and understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2018

I order in this store often. And sets for the wife and lonely specimens. Everything suits: price norms, fast and free delivery, wide selection. Satisfied with the store. True, once, the ring came bent. But this is a question for the delivery service. There is a bonus system. And even if with cashback, so in general beauty. I recommend.

The review was translated from Russian using Google Translate. Show original Show translation
03.06.2017
I ordered silver earrings. Arrived in a day. Everything is framed by the rules. I am very pleased with both the service and the purchase.
The review was translated from Russian using Google Translate. Show original Show translation
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