Cashback is credited for other categories except event tickets and touristic services.
To get cashback for event tickets, click here.
To get cashback for touristic services, click here.
Por motivos técnicos tu cashback puede aparecer reflejado como “0€“. Cuando esto suceda, no te preocupes, la tienda nos pasará la información completa de tu pedido y ajustaremos el cashback para reflejar la cantidad real.
Adicionalmente por favor contacta a nuestro Servicio de Atención al cliente.
Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
We noticed a problem with the appearance of orders placed from iOS devices, so if your order didn't appear, please submit a request in your personal account.
According to the El Corte Inglés ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 30 days after the purchase has been made.
Cashback is credited for purchases from Spain only.
Purchases from the Canary Islands: although there is no VAT in the Canary Islands, the technical system of El Corte Ingles is made so that cashback is still credited for the purchase amount excluding VAT.
Good afternoon!. I have made a purchase in the English court and it has not been reflected in my account. I would like you to tell me what I can do. Thanks!.
Hello.
Thank you for contacting us.
To help you with the withdrawal of funds we have created a query in your personal account. You can find it in your account, Help section.
All the best.
Sincerely,
LetyShops team
I have just made a normal purchase that still does not appear in my LetyShops account
Hello Paula!
Thanks for your opinion.
We would very much like to help you understand the problem that has arisen. To do this, we have created a query in your personal account, the "Help" section. Please reply to our manager, we will be happy to reply and help.
You have a good day!
Sincerely,
LetyShops team