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Purchases at Dia-supermercados with cashback in Spain

Information and conditions
1.5 %
Usuario nuevo
1 %
Usuario recurrente
Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 90 days

Reviews on Dia-supermercados (14)

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12.05.2021

I don't know Lety, but you really should talk about the Day, or stop advertising them on your website, because they NEVER accept the purchase, for 50,000 reasons and always blaming the buyer, is a SHAME. In addition to that what they do is discredit you and that this website can disappear because what you do is a DECEPTION, by saying that if they give us the money back in the day, and then it is a lie, that is a DECEPTION, and It is only going to bring you problems, and no, the fault is not mine how usury, I use this application I use it absolutely for everything and they only reject my day

The review was translated from Spanish using Google Translate. Show original Show translation
12.05.2021

Hello.

There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases, because some of them can take over your refund.

We will help you with this problem in your query # 2475151 as soon as possible. We hope that situations like this do not happen again.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
21.02.2021

I have made a purchase of 70 euros and I have not been told, I have opened a dispute and I am waiting

The review was translated from Spanish using Google Translate. Show original Show translation
22.02.2021

Hello.

We are sorry that you have faced such a situation. But don't worry, please, everything has a solution. We see that you have successfully created a lost cashback request. We will do our best to find the refund. The process has already started. The status can be tracked in the "Orders and finances" section.

If you have any questions, do not hesitate to contact us through the Help section of your account;)

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
19.02.2021

After trying several times to send it, it gave me an error in my address and if I changed to pick it up, it was correct. Also the search is horrible and mixes everything up. Basic things could not find them.

The review was translated from Spanish using Google Translate. Show original Show translation
31.01.2021

LetyShops has a big problem with this store, more than half of the purchases reject them. I have also been told that the fault is possibly mine for having ad blockers or being with another cashback company and etc. None of the excuses they told me was true, you make the purchase as they say, putting the products one by one in a newly installed, clean browser, with only its extension, etc. and nothing, more than half rejected. Do not blame the users, blame the store and better clarify the purchase conditions so that this does not happen constantly, because in the end, it is a false claim.

The review was translated from Spanish using Google Translate. Show original Show translation
01.02.2021

Hello John.

We are very sorry for the inconvenience :(

We have received the negative response from our partners because the commission has been paid to another advertising platform. We cannot tell you the specific reason why this happens to you, we can give you certain recommendations to avoid this situation, in any case, try for your next purchases to add your product to the cart after passing through Letyshops but not before the transition through our platform, use also as you have mentioned, a separate browser.

We hope this does not happen again and that you enjoy your future shopping with us.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
31.01.2021

Never, never, never, accept Dia the cashback. My experience with the store was a disaster the first time with several expired products and exchanges for lower priced products. It is a franchise. The after-sales service / telephone complaints is very good and now everything is perfect.

The review was translated from Spanish using Google Translate. Show original Show translation
31.01.2021

Hi.

Thank you very much for sharing your shopping experience in this store.

Regarding your cashback, we see that you have created the requests for the lost cashback in your personal account. We will look for your cashback in the system and if necessary, we will contact our partners to understand this problem. If you have any questions, do not hesitate to contact us in the Help section of your account :)

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
30.12.2020

the service with the store good, the service of letyshops bad. Almost always they reject the orders of the day or you have to make a claim because they do not take them ... but it is nothing new in this service letyshops reject the highest casts most of the time. They always make excuses that if the browser and, more nonsense .even doing it as they say even from the app they reject your payment.you complain and the conclusion is that the store rejected it ... what happens that the store skips the agreement and nothing happens? conclusion cents yes euros no.

The review was translated from Spanish using Google Translate. Show original Show translation
30.12.2020

Hi.

We are very sorry that you have such an opinion.

We see that your last cashbacks have been credited to your account balance successfully. If you have any problems with your orders, you can always contact our customer service. The managers are ready to help you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
27.12.2020

My experience with the store is good, now, I don't know why they reject me ... despite everything I keep buying, for convenience and the truth is that the service is good.

The review was translated from Spanish using Google Translate. Show original Show translation
28.12.2020

Hello,

Thanks for your comment.

If you have any questions about your cashback, you can always contact our support team in the Help section of your account or by writing to support@letyshops.com. Our managers are always ready to help :)

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
05.11.2020

all the purchases I have made have been rejected

The review was translated from Spanish using Google Translate. Show original Show translation
06.11.2020

Hi.

We are always ready to help you with all questions. We tried to contact you through the Help section of your personal account, but we did not receive a response. Please write to us at support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
22.10.2020

I have been buying online for years and I am delighted with the service, during a pandemic the orders took time but it was understandable everyone started buying online but now I order and in 3 hours I have the purchase at home, it is the first time I buy through you because a friend told me about your page so let's see what happens because I'm a novice and I expect to have done everything as it should to be able to save a little at home buy

The review was translated from Spanish using Google Translate. Show original Show translation
22.10.2020

Hello Cristina.

Thank you for choosing us.

If you have any questions please contact us at support@letyshops.com, our managers will always be happy to help you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
25.09.2020
Your customer service is excellent, I love Dia
The review was translated from Spanish using Google Translate. Show original Show translation
10.09.2020

after three orders they did not accept any they only credited me one after claiming the other two na de na, do not buy on day they reject all purchases from me three out of three rejected

The review was translated from Spanish using Google Translate. Show original Show translation
12.09.2020

Good afternoon!

The cashback is automatically rejected by the information transmitted from the partners. For your purchases we were not paid a commission, informing that the buyer came from another advertising source. We credit you with part of the cashback of the company's budget. We hope that the recommendations will help in the registration of future orders.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
09.09.2020
Very happy. I started shopping online during the pandemic and now I'm still doing it. Speed. Good price and good products. Without wasting time in the queues at the store and straight home. Great.
The review was translated from Spanish using Google Translate. Show original Show translation
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