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Don't forget about Cashback rules and advices

Purchases at Decathlon with cashback

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Decathlon (41)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
11.10.2018

the seller struck the online order as usual purchases from the store because of this did not accrue cashback

The review was translated from Russian using Google Translate. Show original Show translation
12.10.2018

Good day!

Thanks for the comment.

It is a pity that the order was re-arranged, and you could not get a reward.

We sincerely hope that in the future there will no longer be similar misunderstandings.

There will be questions about the work of our service - be sure to write. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.02.2018
I bought online, I live on the other side of the country, I used a plug-in letishops, after placing an order in the personal account of letishops there was an uncounted cashback. A courier arrived, handed the package, I gave him the money for the entire order. Two weeks passed since I received the package and paid money for it, the cashback was never credited. I wrote a letter to tech support for letishops, attached screenshots of my account (proof). The day passed, the cashback was successfully credited. Technical support is a plus. For additional actions on my part - a minus. Grade 4.
The review was translated from Russian using Google Translate. Show original Show translation
02.02.2018

Everything went well. Ordered, took. The seller in the store said to confirm receipt and all))) Cashback came!

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2018

I'm afraid I have the same problem as Catherine below. I paid for and took the jacket today in Decathlon. But the site has stopped working with this store and what, my cache was crying? In the store, the cashier also did not give the check, only realized at home, but at least she registered a purchase on the Decathlon website and thank God.

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2018

Hello!

Thanks for your feedback.

Sergey, do not worry, please, the cashback on your order will be credited to the balance. If this does not happen before 25.02, contact us through your personal account, section "Help", we will help to resolve the issue.

Have a good mood!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.01.2018

I do not understand, the order was issued, redeemed, the cash hangs in anticipation and apparently it will not be credited like everyone else, it's a shame.

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2018

Hello, Catherine!

Thank you for your feedback. According to your personal account, the cashback should be credited to the balance before 06.02. If this does not happen, please contact us, please, through the Help section of your personal account, we will try to resolve the issue with accrual.

There will be questions, be sure to write. We are always in touch.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.01.2018

I received the order, but they did it at the checkout as a regular purchase, although I specifically focused on the fact that this is an online order, called the technical support service - they said they were aware of this problem and would talk with the staff, but I understand that they are still do not enroll!

The review was translated from Russian using Google Translate. Show original Show translation
12.01.2018

When you receive an online order at the checkout, make out as a normal purchase, and just throw away the piece of paper with an online order. As a result, cashback is not charged.

The review was translated from Russian using Google Translate. Show original Show translation
09.01.2018

Excellent shop. Cashback comes without problems. Only one terribly presses on purchases, which returns to cash customers 2 times less cashback than new ones. And so the% cashback of this store is very low, so also such a nuance .. It’s clear that for the sake of such trifles you won’t be able to start a new personal account, but it’s not pleasant to a regular customer.

The review was translated from Russian using Google Translate. Show original Show translation
05.01.2018

Somehow it is very bad with old users - usually everything is the other way around, they try to encourage old users.

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2017
The inability to pay for an order online makes it simply meaningless to find this store on this site.
The review was translated from Russian using Google Translate. Show original Show translation
16.11.2017

Good afternoon, Artem!

Thanks for your feedback. Payment method does not affect the accrual of cashback. You can pay for your order in a convenient way for you and cashback will also be credited to your balance. The main thing to complete an order through the transition from our service, taking into account all the basic rules for making purchases with cashback.

If you have questions, be sure to write. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.11.2017
Constantly reject cashback
The review was translated from Russian using Google Translate. Show original Show translation
10.11.2017

Hello!

Thanks for your feedback. The rejection and confirmation of the cashback is automatically based on the information provided by the store. The reasons for rejection may include the following factors: payment for purchases with a bank card with a bonus program connected, making changes to an order after placing through our service, and using promotional codes that the store does not provide for combining with cashback.

If the cashback on request was rejected by mistake, please write to us through the Help section of your personal account. We will try to understand your situation.

Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.10.2017
Online payment does not work, there is no delivery around the city (for large goods), in general, the size of the store does not say anything about its service.
The review was translated from Russian using Google Translate. Show original Show translation
09.10.2017
Cashback came a day after receiving the order, very quickly) Well done.
The review was translated from Russian using Google Translate. Show original Show translation
03.10.2017
The cashback is rejected when it is self-exported, because at the checkout draw up as a purchase in the store.
The review was translated from Russian using Google Translate. Show original Show translation
04.10.2017

Good afternoon!

Thank you for your feedback. Unfortunately, it is valid, if at order payment, the order is reissued, cashback is rejected. Please inform the store employees that you want to buy an online order, then there will be no problems with charging.

If you have any questions - write. We are very friendly.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2017
The same situation as in Mary and Nicholas. I already took the order in the store a long time ago, and I received letters like “bundles”, like, pick up your order. Cashback rejected. And six months later (!) I received a letter that your request for a refund was considered *. Fainting smiley *. Bardak solid)
The review was translated from Russian using Google Translate. Show original Show translation
01.09.2017

Good afternoon, Hope!

Thank you for your feedback. We sincerely regret that the cashback for the order has declined, but you do not worry, we will contact the appropriate manager who is responsible for working with the Decathlon store and try to find out the reason for the deviation. Alas, without your help we can not cope. Please create a message in the “Help” section through your personal account and attach any document confirming payment for the order.

We will wait for your appeal. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.08.2017
I got into exactly the same situation as Maria made the order online through, paid the order in the store and today received a notification that my order is in the process of returning the money. At the store at the checkout, I placed my order as a purchase at the store, and they try to cancel the online order, as if I had issued a refund. Very disappointed in the decathlon.
The review was translated from Russian using Google Translate. Show original Show translation
27.07.2017
Love the store. You receive an order, you look, if it is not suitable, you can change it in the presence of sizes in the store or just leave it and not buy it back !!! Cashback comes always and quickly !!!
The review was translated from Russian using Google Translate. Show original Show translation
07.07.2017
I ordered a jacket on the Decathlon website. Order came to the store. Ordered on June 26, the jacket came to the store on June 30. Cashback came quickly. Everyone is happy)))
The review was translated from Russian using Google Translate. Show original Show translation
05.07.2017
I made the first order through the online store with payment at self-pickup in a retail store. Order received yesterday. And only today I realized that I was punched as a purchase through retail. I called the store, they said that they punch all orders via the Internet as an ordinary purchase. Keshbek will not be :( So I was told in Decathlon Leto. Write about it in the conditions of receiving keshbek, if this is true.
The review was translated from Russian using Google Translate. Show original Show translation
06.07.2017

Hello!

Thanks for the feedback. Orders from the online store Decathlon are successfully recorded in our system and cashback is charged. According to data from your personal account, cashback for an order is displayed with the status “Pending”, if the cashback is not credited to your balance, please leave an appeal from your personal account, the “Help” section, care managers will try to understand the situation .

There will be questions and suggestions regarding the operation of our service, please contact. All the best!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.06.2017
I like the store, I order sportswear and equipment in it for a very long time. With Lety Shops met recently. Thank you, I think you have the best conditions. I don’t see any problems with other stores. But from the Decathlon on schedule, Lety should have received cashback on June 10, but so far this has not happened.
The review was translated from Russian using Google Translate. Show original Show translation
08.06.2017
Cashback did not come.
The review was translated from Russian using Google Translate. Show original Show translation
08.06.2017
The store is great, ordering is convenient and cashback came quickly)
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2017
Thank you! Cashback received, everything is very fast, clear and, as always, on top! Great service, it was very nice to get a coin))) Now all my purchases are only with you !!!
The review was translated from Russian using Google Translate. Show original Show translation
21.05.2017
I made an order several times. Cashback is charged only if you redeem the order in full. Twice the order was not fully redeemed and the cashback was not credited in the credits.
The review was translated from Russian using Google Translate. Show original Show translation
11.04.2017
Very convenient to order, do not waste time on trips to the store.
The review was translated from Russian using Google Translate. Show original Show translation
10.04.2017
Order came as I ordered. Cashback received. Letyshops really works.
The review was translated from Russian using Google Translate. Show original Show translation
10.04.2017
They brought everything the next day, the issue point is near the house, it is convenient for me.
The review was translated from Russian using Google Translate. Show original Show translation
28.03.2017
I ordered in Decathlon only because of cashback, because There was already not a very good experience of receiving an order in this store. The guys never learned how to work. Delivery, really, will make a worthy competition to the Post of Russia. But the collection of the order was absolutely by. Of the 2 things to put only one, and even not that)) For nothing, I just waited so long, I still had to go to the store and choose another product ((
The review was translated from Russian using Google Translate. Show original Show translation
24.02.2017
Things are good, but the delivery time leaves much to be desired. Russian Post is faster ...
The review was translated from Russian using Google Translate. Show original Show translation
10.02.2017
I ordered skates for the child, and a lot of things for myself. In a real store, not everything is in stock. I ordered pickup from the store. Very convenient - I came, I chose what I needed from the parcel, I tried it on. True, my package was lost, I was offered to re-order, but there were some goods on the stock, I insisted to find my package and in a day it appeared in the store.
The review was translated from Russian using Google Translate. Show original Show translation
12.01.2017
I buy here for myself - for running and fitness, and for my son - in the garden. It turns out much cheaper than in children's stores - from socks to overalls. Navigation inconvenient - fact.
The review was translated from Russian using Google Translate. Show original Show translation
28.12.2016
I liked the shopping, but the navigation on the store site is really inconvenient.
The review was translated from Russian using Google Translate. Show original Show translation
19.11.2016
Chose dumbbells. Sports master. Technosila. By the ratio: price + quality won Decathlon. In Sportmaster cool system of discounts. But not at this time.
The review was translated from Russian using Google Translate. Show original Show translation
17.11.2016
It is almost impossible to pick something up. The search engine is configured to search by gender and sports (???). Looking for, for example, sneakers. To find them you need to spend 2 hours on the site, choosing from a pile of unnecessary information. In my opinion, there should be a search, for example, like on the Sportmaster website. And a waste of time to anything.
The review was translated from Russian using Google Translate. Show original Show translation
23.10.2016
The store is so-so, but things are in good quality.
The review was translated from Russian using Google Translate. Show original Show translation
05.10.2016
Everything is always fair and a good ratio of Chinese quality and price!
The review was translated from Russian using Google Translate. Show original Show translation
01.10.2016
a store whose delivery is without the possibility of fitting and partial redemption is not worthy of attention.
The review was translated from Russian using Google Translate. Show original Show translation
12.09.2016
I could not resist without writing a comment to the post below about "quality china". Decathlon is a French brand and all brands are French, hence the very high quality.
The review was translated from Russian using Google Translate. Show original Show translation
31.08.2016
This is one of the few stores that sell really "quality china." Yes, the clothes from Decathlon can not be compared with really cool brands in terms of manufacturability, but for the price that it sells in a chain of stores it is just a gift. In direct comparison, for example with Sportmaster, the latter does not hold water. Firstly, the quality does not reach even the lowest level to Decathlon, Secondly, the prices are much higher, while the quality is much lower. Decathlon is one of the few shops that bring things to the store for free to try on things, and do not force them to buy them, if they did not fit. I am also engaged in hiking and almost all the clothes were bought there.
The review was translated from Russian using Google Translate. Show original Show translation
19.08.2016
Great store, and fast delivery. The LetyShops service credited the cashback the very next day.
The review was translated from Russian using Google Translate. Show original Show translation
21.05.2016
The store is great. I recommend to everyone.
The review was translated from Russian using Google Translate. Show original Show translation