*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello!
Thanks for your feedback. Cashback is credited to the balance after the store is convinced that you are happy with the purchase and will not return the product. Each store has a certain period during which order information is processed.
You can see the approximate date of cashback confirmation in your personal account on your own in the "Orders and Finance" section by hovering the mouse cursor over the question mark opposite the order.
The maximum term for crediting cashback for your orders is 02.11. If the cashback is not credited before this deadline, please contact our care service. We will help you resolve this issue.
If you have any questions or wishes, please contact. Good evening to you!
Sincerely,
LetyShops team
Good afternoon, Alexander!
Thank you for your feedback. It is sincerely a pity that when using our service you have encountered the problem of non-accrual of cashback.
Alexander, we ask you not to worry, we will definitely find out the reason for losing your cashback and resolve the issue. But, unfortunately, we cannot cope without your help. Please leave a request from your personal account, the "Help" section and specify information about orders for which cashback has not appeared.
We are awaiting contact. Wish you all the best!
Sincerely,
LetyShops team