Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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I bought 3 phones. The first 2 were not counted at all. I bought the last phone on Cyber Monday when there was a 9% share from aliexpress. Calculated as 1.5% Another purchase was ignored again. And that of 4 purchases 3 were ignored, and from 1 they were thrown 4 times. Don't get fooled. I went to write a post on a pick-up and I cried.
Hello Sergey!
Thank you for your feedback. We are very sorry that such a situation happened and the cashback was not credited automatically. If the cashback is not displayed, it is likely that third-party extensions influenced our affiliate link, or the order was not placed taking into account the rules for purchases with cashback: https://letyshops.com/pravila
According to the data from your personal account, your order was already placed on January 30, while the Lety code, which triples the cashback, was valid until January 29, 23.59 Moscow time.
If you have any questions or difficulties with calculating cashback, you can always write to us. Our care team will be happy to help you in any situation. We are always happy to receive honest feedback on our work, as constructive criticism helps us to become better.
Feedback will be grateful. Have a good day!
Sincerely,
LetyShops team
I made an order through a computer, everything was activated (I buy more than once, I always was), 02/02/2018 22:52 a transition to this store is visible, but there is no cashback yet !!!! ((((((A cashback from Order No.: 700879105619967 no pending confirmation (((((!!!!!!!
Hello Vitaly!
Thank you for your feedback. To get a cashback from the Tmall category, you need to go from our website using a special link, which is located on the page to go to the store. Here is a screenshot with an example. Otherwise, the store will not recognize the data required to fix the reward and will not provide cashback.
According to the information from your appeal, this issue has already been resolved in your favor.
If you have any questions - write. Have a good day!
Sincerely,
LetyShops team
It became terrible to order on Ali, out of the last 10-15 orders, cashback was displayed without problems in 3 cases, and just 20 minutes ago I made an order and there is no cashback again. It gets tired of answering the same support questions every time, even a separate browser costs under orders without extensions and it's no use.
Hello Mikhail!
Thank you for your feedback. We are sincerely sorry that when placing orders through our service, you have already encountered such situations several times and the cashback was not credited automatically.
We have analyzed your account in order to understand this situation. Unfortunately, during the registration of some lost orders, our extension recorded the fact of rewriting the partner link of our service. Perhaps at this time a large number of tabs were open or you accidentally clicked on banners or followed other links.
Mikhail, it is very important for us that the cashback on the orders of our users is recorded successfully. We hope that in the future you will not have any difficulties in calculating cashback.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team
Previously, cashback was credited immediately after confirming the order, now it is useful to write to those support, when the cashback amount is more than 100 rubles, a smaller amount is credited within a few hours.
Hello Mikhail!
Thanks for your feedback. The approximate date for crediting the cashback for your order is 03.16. The cashback crediting process is automatic. As soon as the store sends a confirmation, the cashback will be credited.
Each store has its own average cashback crediting time. You can see the approximate date of cashback confirmation in your personal account. To do this, hover your mouse over the question mark next to the cashback status.
If you have any questions, please contact us, we will be happy to answer you. All the best!
Sincerely,
LetyShops team
Cashback from the TMALL category is not credited! Probably due to the fact that the order was made through the application, but you need it from a computer Order number: 700785485259166 and this is not the first time. There are no problems with other orders.
Hello Yuri!
Thank you for your feedback. Unfortunately, cashback on orders from the Tmall category from the mobile application is really not credited. To keep our users informed, we have placed this feature on the store transition page.
If you have any questions or wishes - write. We will be glad to receive feedback.
All the best!
Sincerely,
LetyShops team
I was waiting for Cyber Monday to save 500 rubles on an order with Ali. As a result, this particular order is not displayed, although there are all those with a pot of 3 rubles. The support service said we don't know why, figs for you and not cashback. As a result, I did not save, but overpaid, I could have taken it cheaper on the herbest :(
Hello!
Thanks for your feedback.
We understand your indignation, Mikhail. Unfortunately, we also do not receive remuneration for orders that were not automatically fixed.
According to our information, this issue has already been resolved.
We sincerely hope that when using our service you will not encounter such difficulties. But if you have any questions, please contact us. We will try to figure it out.
Have a nice day!
Sincerely,
LetyShops team
The second time I make an order and everything was activated, but there was no cashback, and moreover, the order was placed through the Yandex browser from the phone, but everything is credited from the computer.
Hello Darina!
Thank you for your feedback. It is likely that blocking add-ons or applications are installed in your mobile browser, which cause difficulties in fixing the cashback.
Please write to us through the "Help" section of your personal account, we will try to understand your situation and help with the calculation.
We will be waiting for your request. Good weekend!
Sincerely,
LetyShops team
I'm getting more and more disappointed ... You do everything right, according to the rules, through the android application, but the cashback is not displayed. Earlier, cashback was credited without problems, problems have started recently! Transitions are fixed but there is no cashback! Tired of constantly writing in support, today I made a purchase again and again it's empty, the transition is fixed again! I wish you all the same, somehow to optimize everything, so that everyone is happy!
Everything is fine) I thought there was some kind of deception, but when I saw an advertisement on TV I decided to try it. I have accumulated about 5 thousand cashback and yesterday I filed an application for the withdrawal of 3000 thousand rubles. to the Sberbank card, the money came tonight. No commission, etc. Recommend!
January 29, 2018 at 01:35 made an order for Aliexpress in the amount of 3,283.45 rubles. with 9% cashback, your plugin showed that cashback is activated, but I do not see your display pending the crediting of any amount. Understand please!
Hello!
Thank you for your feedback. It is possible that the cashback was lost due to a download when transferring data from Aliexpress during the promotion. We are very sorry that this situation happened.
According to our information, you have already created a request to our care service. Don't worry, we will definitely try to help you in solving this issue.
If you have any additional questions, please contact. Have a nice evening!
Sincerely,
LetyShops team
It's strange that everything worked fine before, for the second order I have no cashback, although everything is activated. Your google chrome extension seems to fail = (
Hello!
Thanks for your feedback. If the difficulty in calculating cashback is systematic, it is likely that an algorithm error is made during the ordering process, or third-party extensions and resources affect the fixing of the reward. Or, the reason for the loss is other factors beyond the control of us and our users.
In order for us to be able to understand the current situation together with you, please create an appeal through the "Help" section of your personal account. We will be happy to help.
We will be waiting for your request. Have a good day!
Sincerely,
LetyShops team
Hello! I made an order with the transition to tmall, more than 10 days have passed - the cashback has not been reflected until now.
Hello, Natalia!
Thanks for your feedback. Do not be discouraged, please.
To resolve this issue, please create an appeal through the "Help" section of your personal account. We will be happy to understand and help you in this situation.
You can also write to us if you have any questions. Have a good day!
Sincerely,
LetyShops team
