*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Stopped going directly to the application and opens in the browser. It is not credited through the browser.
Cashback is not credited for the third time in a row. I am writing to the support service no answer.
Hello Irina!
Thanks for your feedback.
According to our data, you have created 2 calls to our care service. At the moment, one of your requests has already been closed, as our managers tried to contact you, but did not receive an answer.
Please answer us. We are always ready to help our users in any difficulties, but for this we need assistance.
We will be waiting for your reply. Have a good day!
Sincerely,
LetyShops team
Make letishop for ios already, I think many people want it ((((
Hello Eugene!
Thank you for your feedback. At the moment, a mobile application for IOS devices is under development. As soon as it is ready, we will definitely notify all our users.
Follow our news in social networks and mailing list :)
Good weekend!
Sincerely,
LetyShops team
Good service. But for the last purchase, cashback was not credited. More precisely, it did not even pass. I made an order through the application. I did everything right, because not the first time ... It's a pity, there was a big purchase.
Maria, good afternoon!
Thank you for your feedback. According to our information, you have already created a request to our care service. Don't worry, we will try to understand your situation and resolve the issue in your favor.
Have a nice weekend! :)
Sincerely,
LetyShops team
When you switch from your personal account to Ali, when you switch, there is an empty window and a green support icon and that's it.
Hello Marina!
Thank you for your feedback. To resolve this issue, you need to clear your browser cache.
If this does not help to solve the problem, be sure to contact us through any communication method convenient for you: the "Help" section, online chat (09:00 - 23:00 Moscow time), by mail - support@letyshops.com, also you can call our hotline: 8 (800) 555-13-97
(calls within Russia are free).
Have a nice day!
Sincerely,
LetyShops team
The same "care" as Oleg. I tried to order the whole evening, spat, ordered without cashback.
Good afternoon, Tatiana!
Thank you for your feedback. In order for the transition to the store to work correctly, try clearing the cache of your browser. If the issue is not resolved, let us know through your personal account, section "Help" or write to the mail: support@letyshops.com.
We will be happy to help.
Sincerely,
LetyShops team
What have you done? I can't go to Alik. Writes that your browser is not supported, why should I throw you?
Vitaly, good afternoon!
Thanks for your feedback.
We will be happy to solve your question. However, we need your help. Please respond to the appeal that was created through your account, section "Help".
Are looking forward to ;)
Sincerely,
LetyShops team
Cashback is not included on ALI. When I try to turn it on, an empty tab crashes and the care service is on the side! Thanks for taking care!
Hello Oleg!
Thank you for your feedback. Indeed, this error occurred yesterday for some technical reason. However, guys from those. department have already fixed it.
Please excuse the inconvenience caused.
Wish you all the best!
Sincerely,
LetyShops team
The LetyShops icon in the upper right corner disappeared, when you go to Aliexpress, tried to enter from the LetyShops personal account, it still does not appear, this was not the case before ..., there are suspicions that Cashback will not be credited after the purchase ... ((
Good day!
Thank you for your feedback. Andrey, it is very important for us that our extension always works correctly and that cashback is successfully recorded for all orders made through our service. We will be grateful if you create an appeal through the "Help" section. Our managers will clarify some information from you to resolve the issue.
We will wait for the appeal.
Sincerely,
LetyShops team