*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
VERY SATISFIED !!! MAKE SURE IT WAS ALWAYS A YELLOW ICON, IT SOMETIMES DISCONNECTED !!! SO FOLLOW BEFORE YOU PAY THE BASKET AND GET EVERYTHING !!!
Good day! My cashback was indicated up to 9% until 28.02 (inclusive). I made a payment today, but the cashback only calculated 3% ((((((((((((((
Good afternoon, Katerina!
Thank you for your feedback. Unfortunately, the lety code is not valid at the moment.
We delight our users with periodic promotions, great offers, lety codes.
In order not to miss all interesting offers - follow our letters, groups on social networks, visit the site.
March 8 is coming soon, we are sure that we will be able to please you.
Please excuse this inconvenience.
If you have any questions or wishes regarding the work of the service, be sure to write.
Sincerely,
LetyShops team
I haven't received cashback for a year. I make purchases monthly for large sums. I am very disappointed with the service. Please take action.
Good day, Andrey!
Thank you for your feedback. It is very important for us that each of your orders is successfully recorded in your personal account. That is why, every day we are working to improve our service and place many test orders in various stores. Based on the tests, we make adjustments to the rules for making purchases with cashback.
By adhering to our rules and recommendations, you can minimize the risk of losing your cashback.
To understand the reason for the non-accrual of cashback for your orders, we have created an appeal through your personal account, section "Help".
We will wait for feedback and will do our best to resolve the issue in your favor. Have a good day!
Sincerely,
LetyShops team
Problems with calculating cashback from aliexpress are very common lately. Judging by the comments, I'm not the only one. When contacting help, they are welcomed for this, thanks. I think the problem is on their side. I have been using the service for a long time, if not these failures, everything is fine.
Already more than once I have to remind that purchases were made through this dubious "in my opinion" (purely my IMHO) store. There is a fact of purchases, it is not reflected in the personal account. Is it worth it to continue to be on this resource ... Very bad .. you will not remind me, -about leti shop
Good afternoon, Alexey!
Thank you for your feedback. Unfortunately, many different factors can affect the cashback accrual. Most often, the reason why cashback may not be displayed is non-compliance with the rules, store features. Sometimes the reason for the loss is in the device from which the order is placed. Since the fixing of the cashback can be influenced by third-party browser extensions, some functions of antiviruses, and even computer viruses.
These factors are truly independent of us. We can only warn our users and give advice. This is exactly what we did in the rules for purchases with cashback.
For our part, we always try to find out the reasons for losing cashback, so that in the future all cashbacks are successfully recorded automatically.
From your account, we have created an appeal to our care service in order to find out the reason for the loss of cashback and resolve the issue.
We sincerely hope that every order you order will be automatically recorded in the future.
If you have any difficulties or questions - please contact us, we are very friendly and always happy to help :)
Sincerely,
LetyShops team
I ordered twice and the order was not displayed in the personal account; cashback was not credited. Go to the help section, I began to communicate with the girl by e-mail, who could not help me with anything except as she twice threw off the possible options for not accruing cashback.
Good afternoon, Constantine!
Thank you for your feedback. According to the data from your account, the care service manager has resolved the issue of non-accrual of cashback in your favor, and also made recommendations to avoid losing cashback in the future.
If there are still orders for which cashback has not been registered, be sure to let us know, we will try to help.
Taking care of you,
LetyShops team
Many thanks to the LetyShops team. I made an order on Alik, the cashback was not reflected, I wrote in those. support, quickly responded and gave advice on purchases, also credited cashback on Alike. Many thanks also to the Manager Sergey Slobodyanyuk.
I saved up the first 500 rubles to withdraw funds in 2 years (!). At first, cashback was 10%, then it dropped sharply. And since I order all the small things, I saved up for a long time. I made a request for withdrawal of funds and they came to the card within 5 minutes. Good service, but now I'm leaving for another cashback site with bonuses and a large percentage.
Good afternoon, Anastasia!
Thank you for your feedback. We give the maximum that we can, given that we are developing the service, increasing the team, connecting more new stores, investing in the development of the loyalty program and holding promotions.
We want our users to receive as many additional bonuses as possible (for example, fly codes and prizes during draws) throughout the year, which will give them more positive emotions than a small difference in cashback rates.
We believe that we are chosen by those who like this approach. And, of course, we will be glad if you choose to stay with us. In any case, we respect the right of each user to choose the service that meets his requirements.
If you have any questions, be sure to write.
Sincerely,
LetyShops team
I made several orders for Aliexpress for a total of 3600 rubles, the goods were sent, but the cashback amount was not displayed in my account, and this is not the first time. You have to complain about every order.
Good afternoon, Marat!
Thank you for your feedback. We understand your emotions and really want to avoid situations when cashback is not recorded.
Let's try to understand this problem together. For this, we have already created an appeal through your personal account, section "Help". We really hope for your assistance and will do our best to help.
Have a nice day!
Sincerely,
LetyShops team
cashback is counted every other time. no matter when switching from an application or from a computer. as a rule, it does not count in the evening. if it was not counted immediately after the purchase, then you can not wait for 100%.
Good day!
Thank you for your feedback. Anton, cashback for orders from the Aliexpress store is recorded in your personal account within 24 hours. Indeed, most orders are displayed almost immediately after registration.
According to the data from your personal account, you have already created an appeal to our care service and, together with the manager, are solving the issue.
We really hope that in the future there will be no more difficulties in obtaining cashback.
If you have any questions - be sure to write.
Sincerely,
LetyShops team
I made an order for Aliexpress, the goods were sent, but the order did not appear in my personal account for Letishop.
Hello!
Thank you for your feedback.
We are very sorry that you faced such a situation and the cashback was not displayed in your personal account. In order to help you in this situation, we have created an appeal through the "Help" section of your personal account.
We will be very grateful to you for your assistance. We are waiting for your information.
Sincerely,
LetyShops team