Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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March 5, 4 purchases, March 8 - 2, there is no cashback, but advertising letters - offers are sent regularly.
Good afternoon, Alexey!
Thank you for your feedback. It is a pity that the cashback for your orders has not been fixed. An appeal to the care service has been created from your account, so that you can figure out the reason for the non-accrual and help.
Please respond to the appeal. Have a good day!
Sincerely,
LetyShops team
For the first time I come across, usually cashback appears within a few minutes, now it is not. With small orders, such problems did not arise, but it was worth making a large order and immediately the cashback was lost (((when ordering, I checked the activation of the cashback, everything was included, how is it ?! as there are already many reviews with similar problems.
Good afternoon, Tatiana!
Thank you for your feedback. We are sincerely sorry that you have encountered certain difficulties while working with our service. We understand you very much and regret that the cashback was not fixed automatically. Indeed, this is very unpleasant.
It is important for us to understand the reasons for the loss and do everything possible to eliminate them and you no longer worry about your cashback.
There are a number of reasons why cashback may not be credited, even if there is a transition from our service. All these reasons are described in the rules for purchases with cashback. You can find additional conditions on the page of each store on our website.
A common reason for losing cashback can be the price adjustment by the seller. This is due to the fact that it is simply not profitable for the store to provide a double discount for an order.
The most common reason and difficult to detect are the settings of the device from which the purchase is made. After all, fixing the cashback can be negatively affected by third-party browser extensions, some functions of antivirus programs, ad blockers, and even viruses.
According to the data from your account, you have already created an appeal to our care service. We appreciate your feedback and will do our best to help.
Have a great weekend!
Sincerely,
LetyShops team
I made two orders for aliexpress and cashback, come, today I ordered, but the site did not fix the order. I specifically tried to order immediately and from one page.
Good day!
Thanks for your feedback. It is very important for us that your every cashback comes. We are always ready to help you figure out the reason for the non-accrual of remuneration, therefore, we created an appeal to the care service from your personal account. Please respond to the appeal.
If you have additional questions - write, we are always open to communication.
Sincerely,
LetyShops team
Good afternoon, switched to Ali Express, made a purchase and did not receive cash back, and this is the second time !!!
Artem, good afternoon!
Thank you for your feedback. In order to help understand the reason for losing cashback for your orders, we have created an appeal to the care service. Please go to the "Help" section and respond to the request.
We look forward to hearing from you. Have a good day!
Sincerely,
LetyShops team
LZ112522302CN- this is my order for Ali from 03/07/18, but the cashback is not displayed. You even wrote me a letter, saying that I did not complete something when placing an order. I did everything right and the seller has already sent me the goods.
Good afternoon, Yuri!
Thanks for your feedback. There are times when cashback is not automatically recorded. If the checkout algorithm is correct, it is possible that the reason for not being credited is in the device from which you made the order. Unfortunately, some extensions, programs, viruses can block our affiliate link and thus the store does not receive information that we have brought a client and does not charge us a fee. We, in turn, do not charge you cashback, since we do not have any information about your order.
If users contact us, we try to figure out the reason for the loss of remuneration, give recommendations for the future, and, as far as possible, resolve the issue with the accrual in their favor.
Our users are the most valuable thing for our company. It is you who help us see our pros and cons, what we still need to work on so that you feel as comfortable and protected as possible when working with the service.
A call to the care service has been created from your account. Please respond to the appeal, we will try to help you.
Have a nice weekend!
Sincerely,
LetyShops team
03/08/2018 made a purchase cashback is not credited.
Good day!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you in resolving this issue.
A call to the care service has been created from your account. Please respond to the appeal.
Together we will be able to prevent the loss of cashback in the future.
Have a nice day!
With care,
LetyShops team
The transition was made according to all the rules. Before that, cashback was accrued, but not for the last purchase, although the fact of the transition remained in the orders. Moreover, a letter came to the post office "you seem to have forgotten something."
Good day!
Thank you for your feedback. We are very sorry that the cashback for the order was not fixed.
A request to the customer care service has been created from your account in order to understand the reason for the non-accrual of funds. In order to answer us, go to the "Help" section of your personal account and select the "My requests" tab.
If you need help, write. We wish you a spring mood :)
Sincerely,
LetyShops team
Today I made two orders for Ali (through the Letishops application for android), nothing was credited (((before this everything was always credited.
Good day!
Thank you for your feedback. Loss of cashback happens and such situations are also unpleasant for us.
According to our data, you have already created an appeal to the care service in order to understand the reason for the non-accrual of cashback. Very soon, the manager who is dealing with your issue will contact you and try to help.
Have a nice day!
Sincerely,
LetyShops team
I made an order, but the cashback was not even included in the "pending" :(
Good afternoon, Lada!
Thank you for your feedback. We are very sorry that when using our service you have encountered the problem of non-accrual of cashback.
Lada, we ask you not to worry, we will definitely find out the reason for losing your cashback and resolve the issue. To do this, from your account, we have created an appeal to the care service with some clarifying questions that relate to the checkout algorithm.
We will wait for feedback. Wish you all the best!
Sincerely,
LetyShops team
