Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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Hello dear team. I am always very happy with you, but this year, for some reason, there are a lot of reviews about not accruing cashback. This also affected me. 3 items were ordered in February. Cashback pending for one order 11.02 in the amount of 2629.43 rubles. There were orders on 13.02 at (11:29) in the amount of 1191.04 rubles. And 02.14 (09:26) in the amount of 1606.61 rubles. Cashback has not been credited yet. We have been placing orders for a very long time and there can be no mistakes when ordering, but there is no cashback. I'm sure you can figure it out. You have a very good team. Waiting for an answer. Sincerely.
Hello Galina!
Thank you for your feedback.
We will definitely try to figure it out, but for this we need your help. We have already created an appeal to the care service (personal account, section "Help") and now we are waiting for your reply.
Hopefully we can sort this out as quickly as possible. Have a nice evening!
Sincerely,
LetyShops team
Today I activated automatic cashback on the site, paid for the order, but cashback was not credited.
Hello, Tatyana!
Thank you for your feedback.
Do not be discouraged, please, we will definitely try to figure it out, for this we have already created an appeal on your behalf. Please answer a few simple questions in the appeal and send us a screenshot of your order.
We will wait for feedback.
Sincerely,
LetyShops team
Switching to aliexpress on 03/08/2018, buying goods from the basket (selected in advance) - NO cashback !! VERY GORGEOUS !!!
Hello!
Thank you for your feedback. We recommend that you place orders from Favorites and not from the basket to reduce the risk of losing your cashback.
To resolve this issue, we have created an appeal through your personal account, section "Help". You can find a request in the tab of this section "My requests". We will wait for your answer, we will try to help. Don't be discouraged, please :)
Sincerely,
LetyShops team
Cashback is credited every other time. It has become often lately. The reason must be sought from you.
Hello!
Thank you for your feedback. We would like to note that we are interested in ensuring that the cashback was successfully recorded for all orders of our users, because we ourselves do not receive remuneration for lost orders.
Our technical department is constantly testing the possible reasons for the loss of funds. We hope that in the near future we will be able to identify the pattern of the most common reasons for losing cashback and post this information on the site.
Have a good evening!
Sincerely,
LetyShops team
Orders have ceased to be charged. I have been on this site for a long time, apparently I will have to go over.
Hello Nadezhda!
Thank you for your feedback. We are very sorry that you have encountered some difficulties in calculating cashback and we understand how upset you are. But we really want to help you get your funds back, so we created an appeal on your behalf through your personal account, section "Help".
In your request, please send screenshots of your orders, as well as remember the checkout algorithm. We will definitely try to understand everything and help.
We look forward to continuing our cooperation with you. Have a good day!
Sincerely,
LetyShops team
The last month and a half, the service has been working ... kind of softer .. annoying. The browser extension works relatively stably in the first open tab. If, while viewing the products, you open the link in a new tab (and make a purchase in it), you need to control whether the extension remains activated or has fallen off.
Good day! I made a purchase on 3.02, I received the parcel. No cashback!
Hello!
Thank you for your feedback.
In order to help you in resolving the issue and to understand this situation, we have created an appeal through your personal account, section "Help". We will be very grateful to you for your assistance.
Have a good day!
Sincerely,
LetyShops team
Cashback is credited every other time. It is not clear what this is connected with, although I follow the instructions step by step.
Good day!
Thank you for your feedback. The reason for losing cashback is often a violation of the shopping algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything was done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of antivirus programs can overwrite our affiliate link and take a reward for your order for themselves. But we always try to help find the reason and, if possible, compensate for the cashback.
If the cashback for your orders has not been fixed - be sure to let us know, we will try to help.
Have a nice weekend!
Sincerely,
LetyShops team
Good afternoon. Cashback from AliExpress for one of three purchases (the largest was not activated). I did everything according to the rules. Cashback for a change came.
Good day!
Thanks for your feedback. Ivan, we understand how unpleasant it is when the much anticipated cashback is not credited to the balance.
Don't be upset, we will definitely help you in solving this issue.
We have created an appeal from your account and asked you for some information in order to understand the reason for the loss of cashback.
Respond to the appeal, please.
All the best!
Sincerely,
LetyShops team
I made a purchase on January 29, the goods arrived as early as a month and a half, cashback has not been credited until now.
Hello Kirill!
Thanks for your feedback. Do not worry, please, the maximum term for crediting cashback for your order is 30.03. You can see this date in your personal account by hovering the mouse cursor over the question mark next to the cashback status. If the cashback is not confirmed by the specified date, write to us.
To get your cashback confirmed faster, do not forget to confirm receipt of your order on the AliExpress website. This will help reduce the waiting time.
If you have any questions, be sure to write.
Sincerely,
LetyShops team
Leonid. And people are right. I paid for the vibro-belt through cashback, but did not receive any cashback. This means that someone is cheating there.
Hello Leonid!
Thanks for your feedback and opinion. We are very sorry that you faced such a situation and the cashback was not displayed in your personal account. In order to help you in this situation, we have created an appeal through the "Help" section of your personal account.
We will be very grateful to you for your assistance. We are waiting for your information. Have a nice day!
Sincerely,
LetyShops team
Pleased with the answer: "A 70% discount on the product was provided by the store and is not summed up with the cashback rate. In other words, you have purchased a promotional product." Although the question was that the cashback was accrued in the amount of 16.6 rubles. Whereas on YOUR "Special rates from Aliexpress" page there is EXACTLY CASHBACK 70%! Consequently, the amount of the order for 444 rubles will amount to 310 rubles, and certainly not 16.6 rubles !!! Even without adding up with a premium account !!! And 3% or 3.9% is still not equal to 16.6 rubles. from 444 rubles! For other orders, everything was fine. Did I explain it poorly somehow?
Good day!
Thanks for your feedback. We apologize for misleading you.
Indeed, there is a section "Special rates from Aliexpress" and cashback is charged up to 90%. The manager with whom you corresponded in the appeal will contact you shortly and try to help.
Sorry again for the inconvenience.
Hope for your understanding. Have a good day!
Sincerely,
LetyShops team
