Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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"For the first time I come across, usually cashback appears within a few minutes, now it is not. With small orders, such problems did not arise, but it was worth making a large order and immediately the cashback was lost (((when ordering, I checked the activation of the cashback, everything was included, how is that ?! , I hope the problem will be solved. Otherwise, I see no reason to continue using this service, since there are already many reviews with similar problems. "I fully support this author. The same problem. so funny, and when it is also lost with a more or less large purchase, it is doubly insulting. When I started using this site, the cashback was 7-10% and I stayed here only because of the service. But if the service becomes none, then there is nothing more to do here ... (
Good afternoon, Tatiana!
Thank you for your feedback. The cost of the order does not in any way affect the fixing of the cashback.
In order for each of your orders to be displayed, it is very important to adhere to the rules for making purchases with cashback, as well as the conditions that are published on the store page. An appeal to the care service has been created from your account in order to understand the reason for the non-accrual and resolve the issue. Please respond to the appeal.
We sincerely hope that in the future there will be no more difficulties when using our service.
If you have additional questions - write, we are always happy.
Sincerely,
LetyShops team
Nice store, cashback arrives on time!
Recently, cashback stopped working according to the usual scheme: on the phone, sitting through the chrome, I click on the link to Ali, then the application (Ali) was opened and through it payment, etc. Something went wrong, a dozen orders flew past. I believe in you, you will fix everything) In the meantime, I'll try it through the desktop.
Alexander, hello!
Thank you for your feedback. We always try to improve the service and our team works tirelessly to ensure that our users do not encounter difficulties when making purchases. Unfortunately for us, situations of losing cashback are quite common, and therefore they are doubly unpleasant for us.
If you have any difficulties with the calculation of remuneration, please write to us, we are always happy to help our clients.
Spring mood for you!
Sincerely,
LetyShops team
I made 1 purchase on 7.03.18 - there is no cashback and this is not the first time. And I also made 2 purchases on 02/22/18 - one purchase passed, and the second did not. Very displeased.
Hello Roman!
Thank you for your feedback.
It is very important for us to understand the reasons for losing cashback and help our users in case of any difficulties. Therefore, we have already created an appeal to the care service through your personal account. You can find it in the "Help" section, the "My requests" tab.
We are looking forward to your reply.
Have a nice evening!
Sincerely,
LetyShops team
Cashback has ceased to be accrued automatically after the Letyshop design was changed. It became very uncomfortable and every time you need to knock him out through support. Return as before !!!
Hello Pavel!
Thank you for your feedback. We understand your indignation, since we ourselves do not receive remuneration for orders, information about which has been lost. But at the same time, we want to assure you that the website redesign could not affect the data capture process.
We hope that our users will not be faced with such unpleasant situations as losing cashback, and using our service will only bring positive emotions.
If you have any questions or wishes, please contact us. Have a nice evening!
Sincerely,
LetyShops team
Good evening! I have been ordering since November 2017 with Ali for little things, for little things, and it is not noticeable that a little more than 500 rubles has somehow run up (by the way, all the caches passed). Yesterday I left an application for withdrawing money to the card, and today they were credited (I had to check how it all works). Well, great! Thank you Lety!
6 orders on March 5, 2 3rd (Ali) cashback was not credited, I did not even pay attention to trifles before, and after reading the reviews I realized that this happens regularly here, although it seemed the most reliable site. Not only does he add a penny and forgets those! (everything was according to the instructions)
Tatiana, hello!
Thank you for your feedback. We are sincerely sorry that our users face such difficulties when calculating cashback. But we want to assure you that we also do not receive any information and remuneration for orders that were not fixed.
It is very important for us that all orders are fixed successfully, therefore we try to understand in more detail in each situation. To help you, we have created an appeal through the "Help" section of your personal account.
We will be very grateful for the information provided.
Sincerely,
LetyShops team
Hello, I also made purchases yesterday 10.03 and today 11.03, did everything as usual, but the confirmation mail did not come and it was not recorded in the personal account, for some reason there was no cashback.
Hello Anna!
Thank you for your feedback. We are pleased to announce that your question is already being considered in the appeal and will be resolved shortly.
If you have any questions - write, we are always happy to help our users in any situation.
Have a nice evening!
Sincerely,
LetyShops team
Cashback does not show anything bad! Money 2 times refuses to withdraw money, some kind of divorce.
Hello Denis!
Thank you for your feedback. The fact is that our security service tried several times to contact you by mail to confirm your withdrawal requests, but did not receive a response.
At the moment, you have submitted a new application, and to confirm the withdrawal, an email was sent to your mail again from security@letyshops.com. Please reply to this letter, otherwise the withdrawal request will again be rejected for security reasons.
Have a nice evening!
Sincerely,
LetyShops team
For the last two purchases there was no cashback, I did everything as usual, the last one on March 7, the previous one on December 5.
Hello Ekaterina!
Thank you for your feedback. We are very sorry that for some reason we did not receive any information about your order.
We also created an appeal through your personal account, section "Help". Please tell us, we will try to figure it out and help you get your cashback back.
We are awaiting feedback.
Sincerely,
LetyShops team
