Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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Everything is normal, just cool.
Hello! I was also not credited with cashback for purchases on 03/10/18. It's a shame!
Hello!
Thank you for your feedback, and we ask you not to be upset. Perhaps there was some kind of error in the transfer of information. To help you in this situation, we have already created an appeal to the care service through the "Help" section of your personal account.
We will definitely help in this situation, we are waiting for your answer.
Have a good mood!
Sincerely,
LetyShops team
order 14.03 cashback is not displayed, the transition is marked ...
Good afternoon, Anastasia!
Thank you for your feedback. We are sorry that you are faced with such a situation. An appeal to the care service has been created from your personal account. We will understand the situation and will do our best to prevent this from happening in the future.
If you have any questions, be sure to write, we are always happy to help.
Sincerely,
LetyShops team
Made a purchase on 03/14/2018 10:42 PM, no cashback. This was not the case before.
Good afternoon, Marina!
Thank you for your feedback. Alas, the loss of cashback happens and such situations are also very unpleasant for us. After analyzing your account, we noticed that you have already created a ticket to our care team. We hope that you and the manager will find out why the cashback has not been fixed and in the future such situations will no longer arise.
If you have any questions, be sure to write, we are always happy to help.
Sincerely,
LetyShops team
Good day! I also have no cashback in the waiting list from March 13th .. For today it appeared immediately.
Hello!
Thank you for your feedback. I am sincerely sorry that the cashback for your order was not fixed. We hope this was a one-time loss of your reward.
Care managers are already addressing your issue. In the near future you will receive a response to your appeal.
If you have any questions and suggestions regarding the work of our service, please contact us.
Sincerely,
LetyShops team
Good. Usually everything is great, but for purchases on the 13th and 14th, cashback is not fixed, although the transitions are marked
Hello Alexey!
Thank you for your feedback. Please don’t worry, we noticed that you have already submitted a request to our care team. The appeal will certainly be considered on average during the day and we will try to help you.
Have a nice day and great mood!
Sincerely,
LetyShops team
There was a problem with cashback accrual (by the way, for the first time since using this service). I contacted the support service, solved the problem within 5 days and credited the cashback, I'm very glad all the same the order was not small. Many thanks to the Letyshops team)))
I read the reviews - I see not only my cashbacks have stopped working :) Order 701248544315752.
Hello Denis!
Thank you for your feedback. It is very important for us that you always receive the promised cashback and can count on our support. A call to the care service has been created from your account. We ask you to go to the "Help" section and respond to the appeal.
We are looking forward to your reply.
Sincerely,
LetyShops team
From the purchase on 03/13/2018, there is no cashback.
Hello Marina!
Thank you for your feedback. After analyzing your account, we noticed that you have already created a case to the care service to resolve this issue. Our manager has responded to your request and is awaiting your response. Please respond to the appeal.
Have a good day!
Sincerely,
LetyShops team
Made a purchase on Ali on 03/09/2018, cashback was not credited
Hello!
Thank you for your feedback. Milan, we will help you solve this issue. A call to the care service has been created from your account. Please respond to the appeal.
Sincerely,
LetyShops team
The second time the cashback is not reflected. And both times when buying a large amount. I bought it twice on March 10. An expensive purchase did not reflect, and the little thing that followed was reflected. For the fourth day, the assistance service has been sorted out and so far there is no total. Today, buying is also not a trifle. Letishops did not even reflect the transition to the site, although she did everything according to the rules, and I’ve been buying this for several years. There is no cashback again. It is sad that you will have to prove the fact of purchase and transition again :(
Good afternoon, Olga!
Thank you for your feedback. Please don’t worry. Our care service managers will definitely find out the reason for the non-accrual and resolve the issue.
Hope for your understanding. Have a good mood!
Sincerely,
LetyShops team
Normal store. But after I have accumulated the amount of 500 rubles. I took them off and the cashback stopped charging ((. I don't know what the problem is.
Hello Olesya!
Thank you for your feedback. From your personal account, you can see that the managers have already written to you several times to understand the reason for the non-accrual of cashback, but, unfortunately, you do not answer. We ask you to go to your personal account, section "Help" and respond to our managers.
If you have any questions, please contact.
Sincerely,
LetyShops team
