Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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I just made an order, but there is no cashback, not the first time already. I activated everything before ordering.
Good day, Sergey!
Thank you for your feedback. Unfortunately, we, as well as you, did not receive a reward for the order.
We would like to draw your attention to the fact that cashback is fixed within 24 hours from the moment of placing an order.
To help you, an appeal was created through the "Help" section of your personal account. We will definitely try to help you, for this we need your assistance.
Waiting for your reply. Have a nice day!
Sincerely,
LetyShops team
The order on 03/17/2018 at 18:25 from Aliexpress cashback was not displayed.
Hello!
Thank you for your feedback. We understand your emotions and share them, because we ourselves have not received a reward for your order. To help you with this situation, we have created a customer care contact on your behalf.
We will be waiting for your reply. Have a good day!
Sincerely,
LetyShops team
I ordered it yesterday. Going to Aliexpress website 03/16/2018 15:17, not displayed.
Hello Nikita!
Thank you for your feedback. Unfortunately, the information on your order did not enter our system and we did not receive any rewards. To help you in this situation, we have created an appeal through your personal account, section "Help".
We will be waiting for your reply. Have a nice day!
Sincerely,
LetyShops team
I made a purchase on 03/17/2018 at 17:06, the transition was marked at 16.59, cashback did not appear.
Hello Sergey!
Thank you for your feedback. According to the data from your personal account, you have already created an appeal to our customer care service. Now we are awaiting your response in your appeal, with your help we will definitely try to figure it out and help you.
Have a nice Sunday!
Sincerely,
LetyShops team
Yesterday I made an order on Aliexpress. Cashback was not recorded. Wonders.
Good morning Alexander!
Thank you for your feedback. We will definitely help you and try to understand the current situation. To do this, we have created an appeal through your personal account, section "Help".
We really hope for feedback. Have a nice day!
Sincerely,
LetyShops team
The order on 16.03 cashback was not displayed, the transition was marked at 21.59, at 22.00 the order was made.
Hello Marina!
Thank you for your feedback. We checked the information and noticed that you have displayed several orders from 03.16.
If not all of your orders are displayed, be sure to contact us by mail at support@letyshops.com or create an appeal to the care service. We will definitely consider your situation and help.
Have a nice weekend!
Sincerely,
LetyShops team
03/15/2018 21:59 made a purchase, no cashback, first encountered (
Valeria, good afternoon!
Thank you for your feedback.
According to data from your personal account, the issue is already being addressed. Please provide a response to the Care Manager. We will definitely try to resolve the issue in your favor.
We will wait for information from you. Have a nice weekend!
Sincerely,
LetyShops team
Hello! Until recently, everything was credited normally, but for the last two orders, cashback was not credited (03/14/2018 and 03/16/2018).
Hello Oksana!
Thank you for your feedback. Please don’t worry, we will definitely try to help you.
An appeal has already been created through the "Help" section of your personal account, please reply to us. You can find a request in the same section, in the "My requests" tab in the upper right corner.
We look forward to hearing from you.
Have a nice weekend! :)
Sincerely,
LetyShops team
Good day! Everything is credited normally! Only first open the CASH BACK, and then the store! And everything will go!
I made a purchase on 03/15/2018 at 21.54, cashback did not appear.
Hello Vladimir!
Thank you for your feedback. Unfortunately, we did not receive information on your order :(
But don't be discouraged, please, we will try to help you. To do this, we have created an appeal through your personal account, section "Help". We really hope for your answer.
Good weekend!
Sincerely,
LetyShops team
Cashbacks are being lost more and more often ...
Vitaly, hello!
Thank you for your feedback. We understand you and also want all orders of our users to be recorded successfully, because stores do not pay us anything for lost orders.
If for some of your orders cashback would not have been credited - write to us, we will definitely try to help you.
We look forward to your feedback. Have a good day!
Sincerely,
LetyShops team
Just what the robot vacuum cleaner ordered for 18 thousand cashback, for some reason, it was not activated, although the extension wrote that the cashback was active.
Hello Dmitry!
Thank you for your feedback. Cashback for orders is usually fixed within a day, for orders from the Tmall category - 10 days.
Do not worry, please, your situation will not be ignored. To help you, we have created an appeal to the care service through the corresponding menu in your personal account. You can find it in the "Help" section, the "My requests" tab.
We will be waiting for your reply. Have a good day!
Sincerely,
LetyShops team
