Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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Since March 17, cashback does not work, and it looks like not only for me. You really figure out what's the matter. This is the first jamb so far. And so I am very pleased with your service.
Good afternoon, Mikhail!
Thank you for your feedback and contacting the care service.
In the near future, our manager will contact you and try to figure out the reason for the charge. We are grateful that you have chosen us.
Have a nice day!
Sincerely,
LetyShops team
No purchases on ali 20.03 and 21.03 and no Cashback, only the transition to ali is written in history and that's it! The first time with the extension, the second time I already thought it did not work, I took it down. It turned out the same garbage without him.
Good day!
Thank you for your feedback. We are sorry that the cashback for your orders was not recorded. We will definitely help to resolve this issue. We have created a customer care case on your behalf.
Please respond to the appeal.
Sincerely,
LetyShops team
I am making the third order in 2018, but cashback is not displayed. By zeros !!! I activated cashback everything as it should be. If I could attach a photo / video, I would attach it !!!
Good afternoon, Mikhail!
Thank you for your feedback. We will be very grateful to you for the sent photos / videos.
Please attach these files in circulation, section "Help": https://help.letyshops.ru/hc/ru/signin
We look forward to the information provided and will try to help. Have a good day!
Sincerely,
LetyShops team
Previously, everything worked stably (((NOW ALREADY 3 ORDERS IN A CONSECTION NOTHING COME. 3 days have passed from 2 orders, I made another one today. Sadness ((
Good afternoon, Ilya!
Thank you for your feedback. Do not be discouraged, please, we will try to understand this situation.
We have created a care request on your behalf. Please send us screenshots of orders that were not displayed. This information will help us in the issue of the accrual of funds.
We will wait for your order data.
Sincerely,
LetyShops team
It's just awful why I order goods in March and cashback does not come to me, I’ll rather get my cashback and don’t go here anymore! Really outraged!
Good day, Natalia!
Thank you for your feedback. Natalia, we understand your feelings and share them. It is very important for us that each of your orders is recorded automatically and you receive a reward in the form of a cashback.
To understand in more detail why the cashback was not displayed, we created an appeal to the care service from your account. You can find a request by clicking on "My requests" in the "Help" section: https://help.letyshops.ru/hc/ru/signin
We hope to get your feedback and are ready to help.
Sincerely,
LetyShops team
I made an order, but then a message came that the cashback was declined!
Order in Aliexpress
Order number: 90732830039173
Order amount: 461.05 rubles. ($ 7.99)
Order date: 03/21/2018
Good day!
Thank you for your feedback. Cashback is accrued and rejected automatically based on the data that the store sends to us.
Sometimes the deviation may be wrong, but in most cases, this is due to such factors:
- full or partial return of goods;
- violation of store rules (use of promotional codes or discounts not listed on our website);
- making changes to the order (adding / removing goods, changing the delivery address, splitting the order into several orders).
Please don’t worry, we will do our best to understand the reason for the rejection of the cashback and help.
If you have any additional questions - write.
Sincerely,
LetyShops team
The last cashbacks for March 19 and 20, 18 were not credited and there were earlier cases, and I am generally satisfied.
Hello Ivan!
Thank you for your feedback. Due to the specifics of working with stores under the cashback program, there are a number of reasons why cashback may not be credited, even if there is a transition from our service. All these reasons are described in the rules for purchases with cashback.
Additional terms (if the store has them) can be found on the page of each store on our website.
We really want to understand the reasons and do everything possible to eliminate them and you no longer worry about your cashback. From your account, section "Help", we have created an appeal to the customer care service. As soon as you have a few minutes of free time, please respond to the appeal.
We are looking forward to your reply. Have a good mood!
Sincerely,
LetyShops team
Dear Letyshops! Throughout March, no cashback was displayed for one of the orders, including yesterday's with Ali. Judging by the reviews, this problem is not mine alone. If you have something broken, let people know, and do not fool your head. I'm very tired of writing to the support service after each order and spending 2 days on a solution !!!
Good afternoon, Vladislav!
Thank you for your feedback. The mechanics of calculating cashback have not changed. As before, the reward for orders is fixed subject to the rules for making purchases with cashback, as well as the conditions that are published on the pages of our partners. We are grateful to you for contacting the care service.
We sincerely hope that in the future there will be no more difficulties in calculating cashback.
Sincerely,
LetyShops team
I received the order a long time ago, the cashback is still not credited, pending.
The same tops !!! The extension on the store page is not active !!! Asks to log in - throws it to a new tab, but it is not activated in the store. Someone gets money for us. The divorce is complete. For half a year, 400 rubles have been hanging. I can’t take off and top up too. You can remove at least 500. Again, Europe freaks out with its sanctions ....
Good afternoon, Vladimir!
Thank you for your feedback. According to our information, you have an outdated version of the LetyShops extension installed. Try updating the extension to the latest version 2.3.4.2.
We receive remuneration from the store just like you, only for those orders that are displayed automatically.
We have set a limit on withdrawal of funds in the amount of 500 rubles, since we take upon ourselves the payment of the commission for the transfer of money. Very often we hold promotions and negotiate with stores to increase cashback rates so that our users can save 500 rubles faster and get pleasant emotions from online purchases.
If you have any questions, please contact. Have a good day!
Sincerely,
LetyShops team
Yesterday I made a purchase and nothing was credited, I activated everything as expected.
Hello!
Thank you for your feedback. We will be happy to help you figure out the reason for the non-accrual of cashback and resolve the issue. We have created a call to the care service from your account. Please respond to the request through the "Help" section.
Wish you all the best!
Sincerely,
LetyShops team
Cashback did not appear, there is a transition, this is not the first time!
Hello, Alexander!
Thank you for reporting the bug. Based on your account data, we have noticed that you have reported lost orders to our care team. During this day, the manager will contact you and try to help resolve the issue.
We really hope that in the future, each of your orders will be recorded automatically.
And don't forget about the rules for making purchases with cashback: https://letyshops.com/pravila.
Have a good day!
Sincerely,
LetyShops team
