Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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I bought a lot and got it! (I thought so. NOTHING)
Hello!
Thanks for your feedback.
We are sincerely sorry that such a situation happened and the cashback for orders was lost.
To help you in this situation, we have already created an appeal to our care service through the "Help" section of your personal account. We really hope for your answer.
Good evening!
Sincerely,
LetyShops team
I made an order for 13 thousand rubles. The transition is registered, but the cache back is not ... cute ...
Hello Valentine!
Thank you for writing. Unfortunately, we also did not receive information from the store about your order.
To help you, we have created an appeal through the appropriate menu in your personal account. Please provide us with some of the ordering information requested in the contact. We will definitely help you in this situation.
Have a nice day!
Sincerely,
LetyShops team
As soon as the purchase amount is more or less large, cashback is not credited. The usual divorce, I will not use it anymore.
Good day!
Thank you for your feedback. We are very sorry that you have such an opinion about the work of our service.
If the cashback for the order was not displayed in the personal account of our user, then we also did not receive information on the order. The amount of the order cannot affect the mechanics of fixing the cashback.
To help you in this situation, we have already created an appeal on your behalf through the "Help" section. We are awaiting your reply.
Have a good day!
Sincerely,
LetyShops team
For the 4th purchase, cashback is not credited.
Hello!
Thank you for your feedback.
To help you in this situation, we have already created an appeal to our care service and are awaiting your response. Please send screenshots of orders that have not been recorded to your request. We will definitely try to help.
Good weekend! :)
Sincerely,
LetyShops team
I made an order on 02/21/2018, and before that I bought a premium account, no cash backs and 1 month of premium to the furnace.
Hello Ilnur!
Thank you for your feedback.
Do not be discouraged, please, we will try to help you in solving your issue. To do this, we have created an appeal through the "Help" section of your personal account.
We are looking forward to your reply. Have a nice day! :)
Sincerely,
LetyShops team
I did everything according to the instructions, 20 minutes passed, the cashback was not displayed, there was no such thing before!
Hello Denis!
Thank you for your feedback. Unfortunately, loss situations do happen, and they are very unpleasant to us. Do not be discouraged, please, we will try to help you.
According to the data from your personal account, your issue is already being resolved by contacting the care service. Expect a response from the manager.
Have a nice weekend!
Sincerely,
LetyShops team
I order a product in March and the cashback does not come to me, I’ll rather get my cashback and don’t come here anymore! Really outraged!
Good afternoon, Valery!
Thank you for reporting the bug. We have created an appeal from your account to the care service in order to understand the reason for the non-accrual of reward for orders and help.
We look forward to your assistance and look forward to hearing from you.
If you need help - contact us, we are always happy.
Sincerely,
LetyShops team
This is not the first time that cashback has not been counted, the administration does not help in any way and refers to the fact that their order has not been displayed, you should not wait for help in this case and you will not receive your money. I was very upset with this service.
Good day!
Thank you for your feedback. Dmitry, we always try to help our clients and resolve issues to the best of our ability.
If any issue remains unresolved, please let us know. Have a good day!
Sincerely,
LetyShops team
Yesterday I went to Ali through you and ordered 2 goods and nothing was charged at all !!!
Good afternoon, Pavel!
Thank you for your feedback. We will definitely help you solve this issue. Please go to the "Help" section, our manager has already written to you and is awaiting a response.
Have a nice day!
Sincerely,
LetyShops team
I have been using it for a long time, cashback is not always charged! I'm tired of it already.
Good day!
Thank you for your feedback. The team works hard and does everything possible to eliminate any miscalculations when using the service. Unfortunately, errors are possible, both on the part of clients and when transferring information from partners. Such cases are analyzed in detail and measures are immediately taken, the necessary instructions or advice are provided.
For our part, we are always ready to help understand the reason for non-accrual and help. We noticed that you have already created a care ticket and your issue is being resolved.
We promise we will do our best to help. Have a good day!
Sincerely,
LetyShops team
I did everything according to the instructions: I switched from letyshops to AliExpress, placed an order. Cashback did not come.
Alexander, hello!
Thank you for your feedback. As a rule, cashback is recorded in your personal account within 24 hours from the moment the order is placed. In order to help you in this situation and to understand the reasons for the loss of remuneration, we have created an appeal to the care service on your behalf. For a positive solution to the issue, we need your assistance, so we will wait for feedback in your application. You can find it in your personal account, section "Help", tab "My requests".
Have a nice day!
I made an order from Aliexpress through your website, but I can't figure out whether there will be cashback or not. Once I got a cashback, the second time I got a donut hole. I'm waiting for the third ...
Hello!
Thank you for your feedback and we ask you not to be upset. Perhaps there was some kind of error transferring the information. To help you in this situation, we have already created an appeal to the care service through the "Help" section of your personal account.
We will definitely help in this situation, we are waiting for your answer. Have a good mood!
Sincerely,
LetyShops team
