Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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- Other country
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Like many others, I was faced with the fact that the cashback was not credited. I did everything as usual, according to the instructions. This is just outrageous! Dozens of people here write that you have problems, and you simply ignore the problem. I'll wait until all the remaining cashbacks are credited and it's time to say goodbye to you.
Konstantin, good evening!
Thank you for your feedback.
We understand your emotions and we share them. Believe me, every day we work on the successful functioning of the service and it is important for us that all processes run correctly and without difficulties.
We really do not want you to leave our service and will do our best to help. An appeal has already been created through your personal account (section "Help"). We really hope for your answer.
Sincerely,
LetyShops team
This is the second time I order in March and the cashback does not come. Everything used to work stably. Please fix it, as you can see from the reviews, many have this problem.
Alina, good evening!
Thanks for your feedback. We are very sorry that you are faced with such a situation.
Our team is working hard to improve the service and we are very unhappy with situations when cashback is lost. If the information about the order does not enter the system, we, like our users, do not receive rewards from the store.
At the same time, we always try to help the clients of our resource in case of any difficulties. To do this, we have created an appeal through your personal account, section "Help".
We are waiting for your information, we will try to help you. Good evening!
Sincerely,
LetyShops team
An excellent cache, if everything is done according to the rules, everything is ok, we download the entire program from the play market, install it directly into the browser and we always see whether the cashback is enabled or not, and all the problems. It’s a pity to leave Latvia. Europe customs gnaws hello Poland with Ali up to 21 euros. You can still order further tax. 21 percent is already boring and it’s difficult to withdraw here. Could have already with the European bankom ili vivodit na premuyu na ali exspres i drugie oplatu cherez vas. but in steel I am very satisfied and I advise all Russians to just read the rules and follow them. problems only from laziness.
Made 2 orders cashback is not counted. we will not meet again. I was very upset with this service.
Pavel, good evening!
Thank you for your feedback. Do not worry, please, we will not disregard your question. Your appeal will be considered within 24 hours and we will definitely try to help.
We really hope that you will continue to cooperate with us.
Good evening!
Sincerely,
LetyShops team
I have been using it for a long time! But now cashback does not work.
Hello Denis!
Thank you for being with us. According to the information from your contact with the care service, your issue has already been resolved. We hope that such difficulties with the accrual of funds will no longer arise.
If you have any questions, please contact us, we will be happy to answer.
Have a good mood!
Sincerely,
LetyShops team
Several times have not been credited, it is necessary to look for a new service and why this limit on the withdrawal of funds
Hello Yuri!
Thank you for your feedback. Unfortunately, we, like you, did not receive a reward for the order and information about it.
We have analyzed your account and we can see that you have already created a case for the care service. Don't worry, the question will not remain unresolved.
Indeed, the minimum withdrawal amount on our service is 500 rubles, so that you can feel the real benefits of purchases with cashback and spend cashback on new pleasant purchases.
If you have any questions, please contact us. We hope you stay with us.
Sincerely,
LetyShops team
Out of five purchases made in March, bonuses were awarded only for TWO PURCHASES. Customer care service - there is only for show. Patience is over, I'm leaving.
Hello Rinat!
Thank you for your feedback. We are very sorry, you have such a sediment after the correspondence with the care service, because we always try to help our users in any situation.
According to the data from your personal account, you have created a new request. At the moment, the issue has already been resolved.
We hope you will continue to cooperate with our service.
Have a nice evening!
Sincerely,
LetyShops team
I did everything according to the instructions and there is no cashback.
Hello, Alexander!
Thank you for your feedback. It is a pity that such a situation has occurred.
To help you in this matter, we have created an appeal through your personal account and are awaiting your response. You can reply to the request through the "Help" section, in the "My requests" tab.
Good evening to you!
Sincerely,
LetyShops team
Hello, I, too, did not display the last 3 orders, and I ordered from a computer and from a smartphone.
Hello Anna!
Thank you for your feedback. Unfortunately, information about your orders has not been received by our system.
In order to help you in resolving the issue, we have created an appeal through your personal account, section "Help". We will wait for feedback :)
We will definitely try to help.
Sincerely,
LetyShops team
Installed the program. Yesterday I made an order on the Aliexpress website through this application, but the cashback was not credited. There is no way to contact support in the application.
Hello Victor!
Thank you for your feedback. Indeed, there is no way to submit an appeal to the care service from a mobile application.
To help you in this situation, we have created an appeal through your personal account. We will be waiting for your reply.
Good evening!
Sincerely,
LetyShops team
