*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
701127786336313 order completed 03.21 cashback not accrued
Good day!
Thank you for your feedback. Cashback for purchases in Aliexpress is credited within 60 days from the date of registration. Please wait for the maximum time limit.
You can find out the maximum crediting date for each order in your personal account by hovering your mouse over the question mark next to the status of the cashback "Pending": http://joxi.ru/vAWWqnnikZvJxA.
If the maximum deadlines have passed, but the cashback will not be credited, please let us know. In the meantime, we are waiting with you and hope that cashback will be credited in the near future.
If you need help - write, we are always happy. Have a good day!
Sincerely,
LetyShops team
Similarly, cashback was not credited for many products. Earlier, the accrual was stable and the issue was resolved quickly.
Good day!
Thanks for your feedback. Sergei, do not worry, please, your question will definitely be resolved. We ask you to wait a little, during the day our manager will contact you in the address # 1306366.
We really hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
I agree with the previous criticism. I have the same. Nothing is charged at all. I'll wait a couple of days and most likely switch to another service.
Good day!
Thanks for your feedback. We understand you, but there is no need to worry. Your cashback may appear shortly. Unfortunately, we, like you, did not receive any information about the order. We have created a customer care case on your behalf. Please, respond to the appeal through the "Help" section. We promise we will do our best to resolve this issue, and with our recommendations we will try to protect you from losing cashback in the future.
Have a nice day!
Sincerely,
LetyShops team
Cashback is turned on and off. Incredibly tired. Apparently, it's really time to look for a service without these terrible problems.
Good day!
Thank you for your feedback. We contacted you through your personal account, section "Help" to understand the cause of the error and help.
Please respond to the appeal. Have a nice day!
Sincerely,
LetyShops team
A couple of times there was no cashback, although I ordered it as usual (from a mobile application), contacted support, everything was quickly refunded, but the sediment remained ...
just made an order, but there are no pending bonuses
Good day!
Thank you for your feedback. We are pleased to announce that the cashback for the order has already been successfully displayed with the "Pending" status. Usually, orders are fixed within 24 hours from the date of registration.
If you have any questions or suggestions about the service, please share with us.
Sincerely,
LetyShops team
03/25/2018 made 2 orders through your cashback service. But the expectation of cashback accrual did not happen. I read the reviews, I'm not the only one with such problems. I hope this problem can be solved, otherwise the service will have to be changed.
good day, Elena!
Thank you for your feedback. At the moment, we are seeing delays in fixing cashback for orders in Aliexpress. Partners advise that all pending orders should be displayed shortly. We have created an appeal from your account to the care service to monitor this issue.
If you need help - write, we will be happy to answer you. Have a nice day!
Sincerely,
LetyShops team
On March 9, I made an order for 425 rubles. cashback was not displayed! although there were no problems before.
Hello Anatoly!
Thank you for your feedback. Indeed, there are delays in the transfer of orders to our system. But, we ask you not to be upset, your appeal is taken under the control of the manager of the care service. We promise that the issue will be resolved in your favor.
If you have additional questions - write. Have a great mood!
Sincerely,
LetyShops team
Throughout March, cashback from Ali is credited every other time. Before, everything was clear. Today I made 2 orders, everything is visible in the transitions, cashback has not been credited. after reading I realized that the problem is not only mine. Orders are inexpensive, but still unpleasant.
Good afternoon, Nadezhda!
Thank you for your feedback. At the moment, there is a delay in the transfer of orders from the Aliexpress store to our system. Believe me, we really empathize and are also upset with this situation. The question is under control and will be resolved in the shortest possible time.
From your account, we have created an appeal to the care service to help resolve the issue.
Please, answer the appeal. Have a good day!
Sincerely,
LetyShops team
I made an order with cashback activated through the extension on February 14th. There is no cashback to this day.
Good afternoon, Maxim!
Thank you for your feedback. We will definitely help to resolve this issue. A call to the care service has been created from your account. We ask you to go to the "Help" section and respond to the appeal.
Looking forward to hearing back to help. Have a good day!
Sincerely,
LetyShops team