Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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Hello! The order was carried out on March 28 on Aliexpress, the cashback did not appear, even the notification did not come and was not credited accordingly, although everything was fine with the transition!
Good afternoon, Yuri!
Thanks for the comment. We are sorry that cashback for your order did not appear.
Unfortunately, errors are possible, both on the part of clients and when transferring information from partners.
As you can see for yourself, such cases are analyzed in detail and immediate measures are taken, the necessary instructions or advice are provided.
A request to the customer care service has been created from your account. Please respond to the appeal, we will help to resolve the issue.
Sincerely,
LetyShops team
I have been using this service for more than two years. I wish I knew about you before. I remember the first time I was afraid to place an order. It seemed that there could be no such free cheese. I withdraw money without any problems. And now, in general, crediting to the card takes place within a couple of hours, or even minutes. So, whoever has problems, just be careful, follow the instructions, and the care service always acts quickly.
Good day! Doesn't work in the app! Please fix the problem!
Hello!
Thanks for the comment. Irina, we know about the problem that arose when going to the Aliexpress store from mob. iOS devices, but we cannot solve it. The problem will be fixed after updating the Aliexpress app.
Sincerely,
LetyShops team
I have the status of "bronze" but there is no additional 10% cashback, only 3 basic ones.
Hello!
Thank you for your feedback. Congratulations on achieving LetyBronze status! :)
The increase in the rate is carried out as a percentage of the base cashback rate in each store.
For example, in an Aliexpress store, the maximum cashback rate is 3%. For LetyBronze status, the percentage will be increased to 3.3% (10% from 3 - 0.3).
If you have any questions or wishes regarding the work of our service - write.
Feedback is always welcome.
Sincerely,
LetyShops team
Hello, why did I order through your website on 02/08/18. cashback never came.
Sergey, good afternoon!
Thank you for informing.
According to data from your personal account, this issue is already being resolved by contacting the care service. Within an hour, the manager with whom you corresponded will provide you with an answer.
If you have any questions, please contact us, we will be happy to help.
Sincerely,
LetyShops team
Redirection to the site does not work! No need to send to "Help", this tab doesn't work either!
Good day!
Thanks for reporting the issue. Please send a screenshot of the error screen to support@letyshops.com, we will help you resolve the issue.
Sincerely,
LetyShops team
You do everything not to pay ...
Hello Nikolay!
Thanks for the comment. We, as well as our users, are interested in the successful recording of data on all orders. We receive remuneration only for those orders that were automatically recorded in the system.
In order to sort out the situation with you, we have created an appeal to the care service on your behalf. You can get acquainted with the appeal in your personal account through the section "Help" - "My requests".
We will be grateful for your answer. Happy shopping!
Sincerely,
LetyShops team
Same problem as the previous Master. :( want cache back (
Hello!
Thank you for your comment. We know that some users are now being redirected to the mobile version of the Aliexpress store. But, unfortunately, we cannot influence. To resolve the issue, we are waiting for the store application to be updated.
In the meantime, we recommend placing orders from a mobile browser or computer.
Sincerely,
LetyShops team
There is no redirection to the Aliexpress app. Opens in a new browser window. Not convenient, not clear.
Hello!
Thanks for the comment.
We will definitely understand in more detail and find ways to resolve the issue. To do this, we have created an appeal on your behalf. You can familiarize yourself with it in your personal account on the "Help" tab. We will be glad to hear from you.
Sincerely,
LetyShops team
Aliexpress does not open through the app :(
Hello Ivan!
Thank you for reporting difficulties.
To understand this situation in more detail, we have created an appeal to the care service on your behalf. You can find it in the "Help" section. We would be grateful if you describe the problem in more detail in your message.
Sincerely,
LetyShops team
I bought yesterday at TMALL cashback did not appear, but when I bought at Aliexpress, it did appear.
Good day!
Thanks for your feedback.
Cashback for an order from the TMALL section can appear in your personal account within 15 days from the date of registration. In order to control the enrollment, we have created an appeal on your behalf to the care service. It can be found on the "Help" - "My requests" tab.
Have a great day!
Sincerely,
LetyShops team
People, please note that the withdrawal is only over 500 rubles, there are caches with more favorable conditions. For the second year I can't get 500 rubles. I ordered 3 phones and a bunch of other stuff, but I never got 500. So be careful ....
Good day!
Thank you for your feedback.
Indeed, the minimum withdrawal amount is 500 rubles. It allows us to take on the transfer fees. In this case, our users receive the earned cashback in full. In addition, this amount will allow you to feel the usefulness of purchases with cashback.
If you have any additional questions - write, we will be happy to help.
Sincerely,
LetyShops team
