Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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I ordered goods on Ali a year ago, recently I remembered this service and brought out 1002 rubles. no problem, a trifle, but nice)
I made an order for Tmall on 05/10/2018. Order ID 701731269770316. Cashback has not been credited. I ordered it through a PC. In the extension in the Chrome browser, cashback was activated at the time of purchase.
Hello Nikolay!
Thank you for your comment.
The fact is that cashback on orders from the Tmall category is fixed within 15 days. We warned our users about this feature on the store page in the conditions of cashback accrual. If the cashback is not displayed before 05.25, write to us: https://help.letyshops.ru/hc/ru/requests.
We will try to help.
Sincerely,
LetyShops team
Doesn't work with iPhone !!!!!!!!!!!!
Hello!
Thank you for your comment.
We have checked the information and we see that 2 orders for 12.05 were displayed in your personal account.
If you have any difficulties in calculating cashback for other orders, be sure to let us know. You can write to us by following this link: https://help.letyshops.ru/hc/ru/requests.
Have a nice weekend!
Sincerely,
LetyShops team
I ordered several goods for 1500, no cashback was credited for one. I ordered from an iPhone, went through the epp store. The point is in this algorithm if cashback is not credited, a waste of time.
Hello!
Thank you for writing about this situation.
To understand this situation in more detail, we have created an appeal on your behalf. You can familiarize yourself with the appeal and answer it through the "Help" section of your personal account. Here is a link to your appeal: https://help.letyshops.ru/hc/ru/requests .
We will be waiting for your reply.
Sincerely,
LetyShops team
Many thanks to the caring service !!!! In real situations, in disputes, they correctly and quickly make the right decisions !!! In case of contact, they are immediately withdrawn !!! VERY COOL SITE !!!
I have a few more questions in Appeal # 1339302) Please take a look)
Hello!
Thanks for your feedback. The manager of the care service Veronica keeps track of your appeal and will return with a response within a day.
If you need help - write, we are always in touch and ready to help.
Sincerely,
LetyShops team
I made an order at the 28.03 sale, but the cashback never appeared. I wrote to the support service, they answered me, asked to clarify the details, but I cannot send a response message by mail, no matter how much I tried. And in general, there are services where you can immediately withdraw less than a dollar, while the percentage for Aliexpress is higher. Your anti-aliexpress policy has ruined! No Herbests can replace Aliexpress. Very upset (((((
Hello!
Thanks for writing to us. Anastasia, try sending an email to one of these email addresses: support@letyshops.com, help@letyshops.com or bondaruk.marina@letyshops.com.
If nothing happens, please let us know through our online chat. The chat works from 9:00 to 23:00 Moscow time, seven days a week.
We are waiting for information from you. Have a good day!
Sincerely,
LetyShops team
On March 05, I made an order, two days later I received it. on the Aliexpress website, the receipt of the order was confirmed. the item did not return. the transition to the site itself was displayed only after a couple of weeks. On May 5 (!) The cashback should have been credited, but it was rejected. although all the rules for buying with cashback are met. Not only is the waiting time for cashback long, I still have to spend my time on the proceedings.
Hello Alexandra!
Thanks for your feedback. According to your personal appeal, this issue has already been resolved.
Transitions to store sites are recorded immediately, without delays. We see that you have placed an order in the Tmall category. Please note that cashback from this category is displayed for 15 days.
If you have any questions or wishes, you can always contact us.
Enjoy your purchases with cashback!
Sincerely,
LetyShops team
Hello, I can’t enter the store, I used to transfer it to Ali's application automatically, but today it tries to open it through the browser and cannot load, the download bar ran for 20 minutes and nothing.
Hello!
Thanks for your feedback.
At the moment, there is a difficulty with the transition to the Aliexpress mobile application. This is a technical issue on the side of Aliexpress, so, unfortunately, we cannot solve it. We are awaiting the update of the store's mobile application and hope that this will solve the problem. For now, we recommend making purchases from a computer or the web version of the store's website.
If you have any questions - write. Have a great weekend!
Sincerely,
LetyShops team
