Purchases at AliExpress with cashback in Spain
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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I already made an order twice, following the link through Letishops. About a week passed - the balance was at zero - and it remained at zero. I don’t understand what I’m doing wrong. I read the rules.
Hello!
Thank you for writing.
To understand the situation in more detail and help, we have created an appeal to the customer care service on your behalf. You can find it in the "Help" - "My requests" section. Please answer, we will try to resolve the issue in your favor.
We are waiting for feedback :)
Sincerely,
LetyShops team
made an order for segolnaya on Ali. and again there is no cashback. it is not at all clear how the extension works, every other time. I ordered it back on January 5th. So I had to return the funds and place the order again on January 6 to get the cash credited. works every other time.
Good afternoon, Eugene!
Thank you for your feedback.
To understand the reason for the non-accrual of cashback, we have created an appeal to the care service on your behalf.
Please answer the appeal :)
Sincerely,
LetyShops team
I order a product, and out of three recent orders, only one was reflected in the cashback ... I bought it through a mobile application. He left an appeal to the joint venture, they promised to figure it out.
Nikolay, hello!
Thank you for your comment and contacting the care service.
We will do our best to understand the reason for non-accrual and help to resolve the issue. Please expect a response from the manager by the end of the day.
Thank you for shopping with us :)
Sincerely,
LetyShops team
cashback has not been credited for several purchases
Good day!
Thank you for reporting the situation.
We want to help you figure out why this happened. A ticket # 1528825 to the care service has already been created from your account. Please answer this appeal.
Have a nice day!
Sincerely,
LetyShops team
everything was fine, but the cashback was no longer credited.
Alena, hello!
Thanks for the comment.
Based on your account, you can see that many orders are successfully displayed. We want to understand the situation in more detail, so we created an appeal to the care service from your account.
Please, answer the appeal.
Sincerely,
LetyShops team
Yesterday I sent orders from Aliexpress there is no notification in the cabinet, I would like to know the reason
Daria, hello!
Thanks for the comment.
There are a number of reasons why cashback may not appear. All of them are described in detail in the rules for purchases with cashback , as well as on the store page.
An appeal # 1528362 to the care service has been created for your question. As soon as a minute appears, please respond.
We will do our best to help.
Sincerely,
LetyShops team
Cashback does not come.
Good day!
Thanks for your feedback. We see that for this situation you have already created an appeal to the care service. We will definitely help you figure out the reason for the non-accrual and help resolve the issue. Expect a response from the manager by the end of the day.
Sincerely,
LetyShops team
cashback is not credited. allegedly activated from another resource. from which it is not clear. closed the appeal because the answers are the same. the second time such garbage. the first time they returned the unsubscribe now. and wishes that this does not happen =))))
Hello!
Thank you for sharing your impression of the service.
We do not work with all stores directly, but through special programs. We sent a request to the order base of the affiliate program, and received an automatic response that the order was fixed, but it was registered with another resource.
Perhaps another affiliate link or banner link was activated. Also, the reason could be a third-party extension in the browser.
It is important for us that future purchases with cashback are successful. Here are some tips to help you do this:
- disable third-party extensions and blockers in the browser before placing an order;
- follow the conditions on the store page;
- adhere to the basic rules of shopping.
If you have additional questions - be sure to write.
Sincerely,
LetyShops team
stopped charging cashback! I have already ordered two items and the cashback has not been credited
Hello!
Thank you for writing.
We will do our best to help :) To do this, we have created an appeal to the customer care service on your behalf. You can answer through your personal account, section "Help", "My requests" or e-mail.
Waiting for your reply.
Sincerely,
LetyShops team
Since January 1, the cashback requests have ceased to be credited, the money has been credited for 2 orders, but a lot of purchases have accumulated in a couple of days. The support agent answers once a day. More questions asks what and why. How do I know where your cashbacks disappear. How long should I wait for cashback?)
Good afternoon, Niyaz!
Thank you for taking the time to share your impressions of the service.
Sorry if this is inconvenience. For processing requests, we have a special algorithm that we follow.
Unfortunately, if information on orders does not enter our system, we ourselves do not receive remuneration and no data on orders. We do not have access to your personal data and device, so questions are the only tool with which we are able to understand the situation.
We value our users very much and do our best to resolve issues in their favor.
Niyaz, we ask you not to get upset. We will definitely help you to solve the issue with the accrual as soon as possible.
Hope for your understanding.
Sincerely,
LetyShops team
