Purchases at Aliexpress with cashback

Hello Andrei!

Thanks for the comment.

We will be happy to talk about the principle of cashback crediting.

The status change takes place immediately after the store transfers the reward. The time for enrollment is necessary for partners to deliver orders, process information and transfer it to our system.

In order to inform our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) time for cashback crediting on the page of each store.

Also, for your convenience, you can see the approximate (or maximum) date of the cashback deposit on request in your account. To do this, move the mouse over the question mark next to the status "Pending".

Andrew, thank you for communicating to our customer service information about orders, cashback for which is not credited to the balance for a long time.

We provide the maximum%, taking into account the reward that Aliexpress now gives. Our goal is to be reliable and please you with cashback for many years.

There will be questions and suggestions regarding the work of our service - be sure to write.

Have a nice day!

Yours faithfully,
LetyShops team

Marat, hello!

Thanks for the comment.

We do not know under what conditions other cashback services with partners work - this is their internal policy. For our part, we give the highest possible percentage of remuneration. We often hold promotions and negotiate with stores to increase cashback rates, so that our users can get more pleasant emotions from purchases with cashback.

There will be additional questions - please contact us. We are happy to answer them.

Yours faithfully,
LetyShops team

Good afternoon, Alexander!

Thanks for the feedback.

The cashback rate is calculated on the basis of the terms of cooperation with partners. As soon as we have the opportunity to increase cashback, we are sure to do this so that our users can get more benefits from online purchases.

Suddenly have any questions or suggestions, please contact. Always open to dialogue.

Yours faithfully,
LetyShops team

Hello, Airat!

Thanks for the comment.

Bid Reduction is Aliexpress's business decision. We would be happy to continue cooperation on the same conditions and continue to pay cashback in the same amount as before. You can increase cashback with Lety-codes, Premium-account, loyalty program, as well as during our promotions.

If you have additional questions, please contact. We will be happy to help.

Yours faithfully,
LetyShops team

Hello!

Thank you for your feedback.

The difference in the amount of orders is related to the rate at which the currency was converted on Aliexpress and here.

The cost of all goods on Aliexpress initially comes in dollars. Before publishing on the Russian version of the site, Aliexpress converts into rubles. We also store sends information about the amount of the order in dollars. And we, in turn, convert it into rubles at the rate of the Central Bank of the Russian Federation at the time the order arrives in the system. Due to the fact that the rates at which we and Aliexpress convert currencies may differ, the amount of the order may differ.

There will be questions about the service - you can always write to us. We are open to dialogue and always happy to help.

Yours faithfully,
LetyShops team

Good afternoon!

Thank you for your comment.

The minimum amount for withdrawal of 500 rubles allows us to take on a commission for the transfer of funds. Due to this, our users get cashback in full size.

Unfortunately, if the price adjustment occurs when the goods are in the basket, we do not receive remuneration for such an order. This condition is published on the Aliexpress store page on our site.

We give our users the maximum that we can, given that we develop the service and expand the catalog of stores, add new services and options, organize often shares and invest in the development of the loyalty program.

There will be additional requests or questions - write.

Yours faithfully,
LetyShops team