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Don't forget about Cashback rules and advices

Purchases at Будинок Іграшок UA with cashback in Germany

Waiting time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк для Будинок Іграшок предоставляется для Украины (кроме Луганской, Донецкой областей и АР Крым).

Reviews on Будинок Іграшок UA (20)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
10.02.2020
Заказывала 3 раза,и все три раза с кэш бэком проблем не было. Все супер, в ожидании появляется сразу-начисляют через неделю ровно! Всё супер
22.01.2020
Everything is clear with me. I made an order, I picked it up by myself, cashback was credited even earlier than expected. Recommend
The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

In this case, a review of BI in principle, but in the context of cashback. I got a newsletter from letishops "Increased cashback!" Cool! I was glad, I had to look for small gifts. I went to the store, made an order, letishops said that the cashback appeared in his personal account. Then I made another order, but already without a cashback (stupid))) As a result, that order that without a cashback was processed immediately and the next day I took it from the store. And on the second - I waited a week for information (after the SMS “your order has been accepted for processing”), then I couldn’t stand it, wrote the BI “Is there news on the order?” It turned out that the order was canceled, like me (although I did not cancel anything). For the second time, I come across the fact that when switching from a letter about an increased cashback, there is a problem with canceling the order (by the client - that is, by me - although I have not canceled anything). As a result, she refused to reorder, since there would not be that cashback anyway. But now I’m thinking about what happens when an order with a cashback. It seems that stores are specifically canceled so as not to pay cashback ...

The review was translated from Russian using Google Translate. Show original Show translation
02.01.2020

Good afternoon!

The LetyShops service as a whole, as well as our newsletters, do not affect the processing of orders by the store. Cooperation does not occur directly, but through an affiliate program. The order may have been canceled by mistake or a technical error has occurred.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.12.2019

A week ago I made a purchase, she didn’t even get on the list of cache back, sadness.

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2019

Good afternoon, Sergey!

Since December 10, we have contacted you in circulation, but, unfortunately, no response has been received with the requested information. Without this data we cannot help. We will be glad if you find time for an answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2019

Already made a bunch of orders, the store didn’t count anything. Not a country, but a divorce forever!

The review was translated from Russian using Google Translate. Show original Show translation
11.12.2019

Vasily, good afternoon!

Unfortunately, cashback losses happen.
We want to help sort out the situation. Please respond to appeal # 1894143, which was created through your account, section "Help".
We wait :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.12.2019
Honestly, I'm in shock! Having read reviews and did not wait for my cache, but it came !!!! In literally 1-2 weeks. A trifle, but nice :)
The review was translated from Russian using Google Translate. Show original Show translation
03.12.2019
Cashback (increased) credited on the third day after purchase! I did not even expect such a speed. Still, they would have acted so quickly in other stores, it would have been wonderful.
The review was translated from Russian using Google Translate. Show original Show translation
26.11.2019

i also made a purchase on october 18th and also did not come!

The review was translated from Russian using Google Translate. Show original Show translation
26.11.2019

Marto, congratulations!

We know about your issue as we have received feedback from you before (10/23/2019).
Always ready to help, but without your help we can not do. Please send us custom information as soon as possible.

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
24.11.2019

Increased cashback from BI - fiction. I placed the order for the second time and the situation not only did not improve (the last time the cashback appeared on hold, but was rejected after a perfect purchase), but it also improved! Now cashback is not credited at all. And the time for this past is already more than indicated in the letyshops rules. Something is wrong in working with this particular partner ...

The review was translated from Russian using Google Translate. Show original Show translation
25.11.2019

Igor, good afternoon!

It is a pity that this is not the first time you have encountered such a situation :(

We will turn to partners to find out the reason for the loss of cashback. The manager will contact you in circulation and will inform you of the result.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.11.2019

LetiShops cheats customers with this 20% cashback !!! Because then it turns out that it is only for one or two conspiracies, and this information is nowhere to be found !! I made a screen so that you do not steal the garbage afterwards!

The review was translated from Russian using Google Translate. Show original Show translation
23.11.2019

Hello!

It is a pity that such an impression occurred.

Information about the cashback enhancement conditions is contained in a letter sent to users by mail. You can also see the validity of the Lety code, which increases the cashback rate, and the limit on the number of orders in the personal cabinet, in the "Lety codes" section.

If you have any questions, you can contact our concern service :)

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
05.11.2019
I liked the speed - the cashback came 4 days after taking the toys!
The review was translated from Russian using Google Translate. Show original Show translation
04.11.2019

Good afternoon ! a similar situation with increased cashback (20%). At first it was displayed in the office in the expected. But after making a purchase at the store, it was for some reason rejected. I attached a photo of the check.

The review was translated from Russian using Google Translate. Show original Show translation
04.11.2019

Good afternoon!

Perhaps the cashback for your purchase deviated incorrectly or the purchase algorithm was violated.
To find out why this happened, they turned to partners. The manager will contact you as soon as a response is received.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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