In this case, a review of BI in principle, but in the context of cashback. I got a newsletter from letishops "Increased cashback!" Cool! I was glad, I had to look for small gifts. I went to the store, made an order, letishops said that the cashback appeared in his personal account. Then I made another order, but already without a cashback (stupid))) As a result, that order that without a cashback was processed immediately and the next day I took it from the store. And on the second - I waited a week for information (after the SMS “your order has been accepted for processing”), then I couldn’t stand it, wrote the BI “Is there news on the order?” It turned out that the order was canceled, like me (although I did not cancel anything). For the second time, I come across the fact that when switching from a letter about an increased cashback, there is a problem with canceling the order (by the client - that is, by me - although I have not canceled anything). As a result, she refused to reorder, since there would not be that cashback anyway. But now I’m thinking about what happens when an order with a cashback. It seems that stores are specifically canceled so as not to pay cashback ...