Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
bypass the store side, When the cashback is increased, get 0%, checked. with the usual 1.5% cashback comes in. Think.
Hello!
The cashback rate does not affect the mechanism for transmitting information from partners. If you placed an order using our service, and the bonus is not displayed, please create an appeal through the "Help" section. Our managers will help you understand the issue :)
Sincerely,
LetyShops team
Since January 2020, I have placed 6 large orders in this store. And with EACH of them there were problems - either the cashback will not be displayed, then it is rejected by the store, then something else. With great difficulty, it was possible to get a reward for 4 orders, and then, according to Letyshops, it was their personal funds, credited as moral compensation. For the remaining 2 orders, I did not receive anything. In order to avoid unnecessary questions, I always turn off ad blockers. I am sincerely sorry for everyone who expects to receive cashback from an order in this store.
I do not recommend the store, cashback is declined after 40 days.
Good day!
Cashback is credited or rejected automatically based on the data transmitted by the store. We are also interested in receiving a reward for the order. We see that you already have a call to the care service. The manager will do his best to sort out the situation.
Sincerely,
LetyShops team
I think that disabling adblock is superfluous.
Good day!
We recommend disabling ad blockers when placing orders with cashback.
Sincerely,
LetyShops team
How cool it is when a cashback of 2500 rubles is rejected for no reason. I specially followed all the conditions according to the instructions and did everything as written. Of course, there is one excuse for all cases: "violation of the purchase algorithm", even if everything is done according to your own instructions.
Good day!
We are sorry that this situation happened.
Cashback for the order was declined because our affiliate link was overwritten.
Most likely, during checkout, you went to another page / tab or clicked on an advertising banner.
Unfortunately, partners did not transfer commission for the order. To support you, a bonus was credited.
Sincerely,
LetyShops team
Be careful, the last few months when buying at MOYO, all orders are stupidly rejected! All conditions are met, after a month you receive a notification that the cashback has been rejected! In support of Letishops, they answered that the store received an answer that some algorithm was not followed, called the store to find out why they reject cashback, the store answered that everything was ok on their part, they recommended contacting the cashback service! One thing is clear, either the store or the letishops deliberately abandon their customers and play football to each other, trust falls in both!
Hello Yuri!
We do not cooperate with the store directly, but through a special affiliate program. The store manager may not know all the details.
To find out the reason for this situation, we turned to our partners. For more information, see the ticket you created with the care service.
Sincerely,
LetyShops team
Stupidly rejected the order for the 10th Samsung, which I took and use for a month. Moyo.ua store, order number 1560010402
Hello Andrei!
It is a pity that we faced a similar situation. To understand the issue, we sent a request to partners. The answer comes within 6 weeks. The manager monitors the issue in circulation :)
Sincerely,
LetyShops team
I bought a laptop for 19999 with an increased%. The price was more expensive than on the outlet, the cashback was rejected. I do not recommend this store.
Good day!
Cashback could be deviated by mistake or due to violations of the purchase algorithm. To understand the situation in more detail, we created an appeal to the care service. We are waiting for your message in the "Help" section.
Sincerely,
LetyShops team
I bought a patch cord from them, cashback for the amount of 1.43 UAH. rejected. After such redneck, I no longer bought from them through cashback, but took directly. Apparently the owner of the office is a redneck!
Good day!
Cashback rejection could have happened by mistake or due to a violation of the purchase algorithm.
We created an appeal to the care service to find out more.
Sincerely,
LetyShops team
the percentage of cashback was reduced from 2 to 1.5%. I don't see any sense in this store anymore. I will order now on the outlet. There cashback is higher, they are credited faster and there is more choice.
Anton, good afternoon!
Conditions and rates sometimes change :)
We try to carry out promotions of increased cashback and distribution of codes so that purchases are more profitable for users.
Sincerely,
LetyShops team
I bought a camera sony a7ll 31000 at the end of summer, there was an increased cashback of 6% around 1800, I did everything right. The purchase was displayed in lx. pending status. Fotik took it from the store two days later. After a month, the status is pending. I contacted the support service, provided all the evidence, a check. screenshots. They promised to figure it out. As a result, the moyo refused cashback. Letishop compensated UAH 250. myo cheaters, I am very upset.
Good day!
We understand how unpleasant it is to lose cashback. It was rejected when verifying information from partners. This situation could occur due to a violation of the purchase algorithm.
We made an additional request for commission, but it was not approved.
We hope that the recommendations provided by the manager will help when placing future orders.
Sincerely,
LetyShops team