Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Even one point is too high a mark. I, like many others, probably decided to buy a smartphone at moyo through letyshops because of an increased cashback of 9%, fulfilled all the conditions, but they refused to charge me even a regular cashback. They say, they don't see that I made a purchase through their store. It is better to take an item with a lower cashback, but directly.
Good day!
Going from the LetyShops website is the main condition for getting a cashback. We understand that you expected to make your purchase profitable, but on the day of ordering the transfer from us was not recorded. The manager got in touch in the call and explained the situation.
You can check information about transitions in the "My Transitions" section in your personal account.
Sincerely,
LetyShops team
The same nonsense, they didn't get an increased cashback for buying a keyboard, there are no questions to Lety service, and moyo is a disgusting partner, judging by the number of complaints.
Hello Svetlana!
Each situation is individual. Unfortunately, people tend to share more negative experiences.
Partners informed that your order does not belong to our service, therefore they did not receive a commission. This could happen if:
- before making a purchase, click on the advertising banner;
- an ad blocker is installed on the device;
- there was a transition to another link, which overwritten ours;
- an extension is installed in the browser that affects the loss of cashback.
We sincerely hope that the recommendations will help in the future, and orders will be successfully recorded in the system.
Sincerely,
LetyShops team
Unfortunately, no cashback was charged. Although I chose this store among others with a similar price because of the increased cashback. They promised to find out the reason ... There are no questions to the store. The goods are high quality, delivered on time.
Igor, good afternoon!
Cashback really did not automatically appear in our service. It is important to understand why this happened so that the situation would not happen again.
The manager is waiting for an answer from the partners together with you. Be sure to contact in the application :)
Sincerely,
the LetyShops team
Thank you, it's nice to see the efficiency in working on customer requests! It's a pleasure to deal with you))) Letishop rules!
Valeria, good afternoon!
Thanks! Our care service is always ready to take care of you :)
We rejoice together with you for a positive response from the order partners.
Sincerely,
LetyShops team
Do not see the cashback of this store, everything was done according to the rules, this is not the first time we use Letishops, but the cashback was not counted like that, everyone is fed breakfast
Hello!
Thank you for the responsible approach to purchases with cashback! Situations of his loss also upset us.
We received neither information nor commission on your order. We contacted partners to find out the reason. We are waiting for an answer together with you.
The manager will definitely contact you in the appeal.
Sincerely,
LetyShops team
We bought a TV with an increased cashback, well, as with an increased, the maximum amount for accrual is 350 UAH. even though the TV was more than 10 thousand. Cashback was not activated in the office. It turns out that the store employee said upon receipt of the goods that cashback is not credited when paying in installments. That's how it is, but in Foxtrot everything is charged without any problems. The store doesn't even describe it as Terms. Everything is fine with the product, but in the future I will not buy anything from them, but the meaning. Clients are deceived and do not want to pay the same penny. My rating is "0". My first negative experience was in Leti Shops, and a lot of purchases in different stores from this service were made and everything was credited. I am very disappointed that the service works with such a store (and even not directly) and after many negative customer reviews continues to cooperate with them. I do not recommend Mayo.ua !!!!
Hello!
For all questions regarding the accrual of cashback, we recommend that you immediately write to our care service :) A store representative may not know all the terms of cooperation, since we do not work directly, but through an affiliate program. When buying by installments, cashback must be accrued.
We see that the manager has already submitted a request to partners in order to understand the situation in more detail. As soon as there is information, we will write in the appeal.
Sincerely,
LetyShops team
The same story. Bought, but no cashback ((
Hello!
Yuri, cashback may not appear due to a violation of the purchase algorithm, or by mistake. We see that an appeal has already been created to resolve the issue. The manager will help to understand in more detail.
Sincerely,
the LetyShops team
I bought a MacBook for 30k - in 3 days the cashback was not displayed. This is the first time in 4-5 years of using Letishops and T *** - there have never been any problems. Bypass this store, the prices for official equipment are the same for everyone, only a foxtrot, eldorado or citrus will transfer your one and a half to two percent without any problems
Good day!
Stanislav, Moyo has established itself as a reliable partner.
Cashback loss situations sometimes happen. We see that an appeal to the care service is already open. The manager will help you figure out the reasons.
Sincerely,
LetyShops team
In general, I ordered it with my husband for mine, everything is fine, delivered quickly and the price is normal. And what about the cashback, alas, like many, it did not count, everything was done according to the rules not the first day we use this service and not when there were no problems, but here it depends on you or it depends on the store or we don't know what the cashback is not even counted, it did not appear in the even waiting section, this is a fact, and the order was a decent microwave, washed, fridge, boiler, and the cashback, respectively, should not be small, but alas.
Good day!
To understand the reasons for losing cashback, we have already submitted a request to partners. Typically, a response will be received within 6 weeks. The manager keeps the issue under control. As soon as there is news, he will report.
Sincerely,
LetyShops team
made an order in mine, let's see Indeed, 7.5% will give or not count anything I will keep in the know (there is definitely no hell of a block)
Good afternoon, Oleg!
We see that the cashback has already been successfully fixed. It will be credited until 09/07/2020.
Sincerely,
LetyShops team
Initially, the cashback was mistakenly canceled, but returned after a negative response. I bought an iron from cheap, came quickly, works, no complaints. I hope they fix their problems with canceling cashback.
Hello!
We are always ready to understand the situation :)
Cashback was rejected by mistake. We apologize for the inconvenience.
Sincerely,
the LetyShops team