Purchases at Moyo.ua with cashback in Canada
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення по безготівковому розрахунку (за рішенням Moyo.ua);
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (300)
Therefore, we publish only our customers' reviews.
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Cashback by itself is not credited, only after you write to support, and this happens after 45 days.
Good day!
Thanks for writing to us. The store description on our website indicates the average time for cashback crediting. Cashback can be credited both earlier and later than this time. Indeed, we focus on terms of approximately 45 days, and if during this time cashback is not credited, we help to speed up the crediting of rewards.
If you have any additional questions, be sure to write. Have a nice weekend!
Sincerely,
LetyShops team
Sergey Kharchenko, the purchase in the Mouo store was made on 05/01/18, the cash was credited and went through the confirmation stage. As of 05/22/18, there is no information about the purchase in the personal account at the Leti shop, there is also no cash crediting
Good day, Sergey!
Thanks for writing to us. The account from which you left a review was registered only on 05/22/2018. Most likely you made a purchase from another account.
We would like to draw your attention to the fact that according to the rules of our service, it is forbidden to have several LetyShops personal accounts.
We contacted you through the "Help" section to resolve the situation.
Waiting for your reply.
Sincerely,
LetyShops team
Be careful, Moyo cash is not credited! Out of 4 purchases, 4 failed.
Hello Anton!
Thank you for your feedback.
Orders from this store are successfully registered in our system. To get cashback, it is important to adhere to our recommendations for purchases with cashback and the conditions published in the description of partner stores.
According to the data from your personal account, the issue is resolved in circulation # 1346615 and cashback is credited to your balance.
If you have any questions or wishes, please contact us.
Good weekend!
Sincerely,
LetyShops team
Cashback is not credited, a month and a half has passed. The "care" service requires a check, which is not available due to the circumstances. The screen from the store is not enough for them.
Hello Sergey!
Thank you for your feedback.
According to the data from your account, the cashback for the order that you indicated in the circulation is already credited to the balance automatically. We hope that in the future there will be no difficulties with the accrual.
If you have any questions - write, we will try to help as soon as possible.
Enjoy your shopping!
Sincerely,
LetyShops team
A month has passed, but the cashback has not been credited.
Hello!
Thanks for writing to us. 30 days is the average time for cashback to be credited from this store. Some orders are credited early, some later.
The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, its status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the goods, for the order confirmation process and other technical delays that may arise.
If the cashback is not confirmed within 10-14 days, be sure to inform our care service, we will help you resolve the issue.
Sincerely,
LetyShops team
It is not yet clear when the cashback will be credited.
Good day!
Thanks for the comment. So far, the store has not sent us information about the redemption of your orders and the cashback is displayed with the "Pending" status. You can view the estimated date of enrollment for each order. To do this, hover your mouse over the question mark next to the order status.
Approximate order confirmation date, calculated according to the average cashback waiting time. That is, some orders are credited earlier than the specified date, some later.
If you need help - write.
Sincerely,
LetyShops team
In terms of shopping - a good store. The first time I ordered the speakers, we ended up in the store, 30 minutes after the order, I already took the speakers. In terms of calculating a keback, it is bad. He called me twice - twice the cashback did not even appear. I made two orders from one browser with a difference of 10 minutes on myo and on the outlet, myo cashback does not accrue. Fortunately, support decides.
I have been waiting for a cashback for a long time, the approximate date of receipt is March 30, but the outlet enrolls faster) I will wait.
Cashback did not come.
Good afternoon, Denis!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you in resolving this issue. To do this, through your account, the "Help" section has created an appeal with clarifying questions that will help you find out what caused the loss of cashback.
Please, answer the appeal. Have a good day!
Sincerely,
LetyShops team
