You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
I bought tickets to Barcelona - cashback came, everything is fine!
I received cashback only after contacting LetyShops support. Thank you for resolving the issue quickly.
Sergey, good afternoon!
Thanks for the feedback.
Unfortunately, for some reason we did not receive the order information. To understand why this happened, our manager sent a request to partners. As soon as the answer arrives, we will immediately inform you in the appeal # 1569250.
There will be additional questions - be sure to write. Good day!
the LetyShops team
A very strange trend is being observed. I decided to book a flight with transfers on this website. And before buying, I saw that you can issue a cashback. I added a preliminary flight to my favorites and went to the LetyShops account to follow the link. After clicking on the link, when I try to open a flight from the favorites, I am told that it is no longer available. Then, when you try to manually fill in the search terms, the desired flight is also not found. Even if you reopen the site in a separate contribution, the data has already been saved in the browser cache and still shows that it is no longer possible to find such a flight. It was possible to fix it only if I open it in incognito mode or clear the browser cache (but then I lose the opportunity to get cashback). The bottom line is that using cashback with this site, in principle, was not possible in my case. I can't say that Lety or Kiwi are bad, separately, they are both good services in their field. But only among themselves, they obviously do not work very well.
Thank you for reporting the situation.
We clarified the information with partners. Alas, some companies don't pay affiliate commissions. Therefore, when switching from our service, some offers are not displayed. The booking service cannot pay us for such options, therefore, we also cannot pay remuneration. We will definitely consider publishing this feature on the Kiwi.com service page in order to warn our users.
If you have any questions, please contact us. We are always glad to suggest.