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Purchases at Lounge by Zalando PL with cashback in Brazil

(3.54) Average rating of the store
Reviews on Lounge by Zalando PL (27)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 90 days
Information and conditions
4.65 %
For a new client
2.65 %
For an existing client
2.65 %
For an order made via the store's app (Android only)
Attention!

Right after an order has been placed an amount of cashback may be displayed incorrectly. Upon the order confirmation the cashback amount is calculated properly.

  • In order to get cashback, add goods to your cart only after going through LetyShops and disable other plugins before purchasing.
  • Cashback is not credited in case of using any voucher or discount code.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

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Reviews on Lounge by Zalando PL (27)

(3.54) Average rating of the store
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Therefore, we publish only our customers' reviews.
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monikakoza
13.12.2024
Cashback appeared as pending 20 minutes after purchase. I recommend the store.
The review was translated from Polish using Google Translate. Show original Show translation
Karolina Maliszewska
28.09.2024
Fast shipping, product compatible with zamoy
The review was translated from Polish using Google Translate. Show original Show translation
marchembrenell
06.09.2024
I had to submit a claim to get the cashback, and everything was calculated very quickly.
The review was translated from Polish using Google Translate. Show original Show translation
aneta.skonieczna1
31.08.2024

Unfortunately, I join the clients who have not been credited with cash back…sending an application, attaching screenshots and waiting 4 months for a response. This is frustrating here. We'll see what the response will be and whether it's worth messing around with such things.

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
18.09.2024

Good morning!

Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.

We see that our specialist has already contacted you and is monitoring the resolution of the situation.

The review was translated from Polish using Google Translate.
rkzb68xfrw
01.07.2024

I made purchases on May 3 and I haven't received any cashback yet. The case has already been reported, but the information that I have to wait 4 months does not satisfy me. It was supposed to be a 20% cashback, so it's not about small change.

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
15.07.2024

Hi!

Your application is already with our partners, the waiting time for a response from them is approximately 4 months.

Once we receive feedback from partners, the application status will change automatically. You can track it in the "My cashback" section.

I will wait with you and monitor the situation.

Regards.

The review was translated from Polish using Google Translate.
Beata Witkowska
12.12.2023
Great store, cashback is always included, sometimes the system doesn't capture it, but after canceling, the amount due is always added, I recommend :)
The review was translated from Polish using Google Translate. Show original Show translation
Oskar Smolarek
19.11.2023

Sometimes I don't use cashback, but Lety Shops always handles the situation efficiently :)

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
21.11.2023

Good morning!

Thank you for your opinion.

We try to do everything we can to make users happy :)

LetyShops team

The review was translated from Polish using Google Translate.
Lubię Kaszmir
30.08.2023
The cashback appeared in the account after about 10 minutes (and there was fear because the payment failed twice). Now just wait for acceptance. :)
The review was translated from Polish using Google Translate. Show original Show translation
filipeirooo
19.07.2023
Mega, if someone abides by the terms and regulations, they will easily receive cashback, 5/10 minutes and it has already appeared on the account, I recommend it!
The review was translated from Polish using Google Translate. Show original Show translation
Michał M.
13.03.2023

Although the cashback was not counted, the complaint in this case was accepted. Thanks :)

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
13.03.2023

Good morning!

The partners gave a positive response to the submitted application.

We hope that in the future cashback will appear automatically :)

The LetyShops team

The review was translated from Polish using Google Translate.
kowalczyk1988
25.02.2023

Hello, unfortunately, the cashback for zalando lounge purchases did not count, this is the next time in the case of a larger refund

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
28.02.2023

Good morning!

Cashback appears based on information from partners. The amount of the order does not affect it.

We can see that our specialist has contacted you regarding this matter and is already dealing with its resolution.
We hope that this situation will not happen again.

The LetyShops team

The review was translated from Polish using Google Translate.
l.smielak
04.02.2023

I do not recommend shopping at Zalando, cashback is not charged, after submitting the application, the translation is against the rules. But I see it's common here.

The review was translated from Polish using Google Translate. Show original Show translation
LetyShops
07.02.2023

Good morning!

We see that our specialist contacted you about this situation and explained that our affiliate link was rewritten. Something like this could have happened due to other plugins being enabled or the use of promotional codes.

We kindly ask you to comply with the rules of making purchases with cashback in the future.

We hope that a similar situation will not happen again.

The LetyShops team

The review was translated from Polish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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