To ensure your cashback is successfully credited, please follow the basic terms and conditions of purchases with cashback:
Install the extension for your browser. It'll remind you about cashback before you complete your purchases and will tell you whether cashback was successfully activated.
Some extensions may overwrite partner links and take your whole cashback. In particular, these are some such extensions we've found: Adblock, friGate CDN, Aliexpress Seller Check, as well as VPN/Proxy/Socks extensions and others. Where possible, disable all third-party extensions in the browser you're using to complete purchases with cashback.
ake your purchase directly after transferring from the LetyShops. If you transferred to the store site, added/deleted items from your cart, closed the site, returned in an hour and completed your purchase, there's a good chance that cashback won't be credited. In order not to lose the items you like, you can add them to your “My wishlist“ or “Favorites“. The item can only be added to your cart after transferring from Letyshops.
When ordering by telephone or with the help of a store consultant while shopping, cashback will not be credited. Whilst online you can choose any method of payment and shipping available in the store.
When using promocodes, coupons, discounts, bonus points and points programs that we don't have on the site, as well as when paying with a card that has a cashback function or a bank bonus program, cashback may not be credited. When ordering from AliExpress, price corrections by sellers or individual discounts can also be the cause of losing cashback.
Most stores offer fees for the actual amount paid for an item - without the cost of shipping; deducting the amount from discounts, coupons, promocodes, bonus points, and store credits used.
Before shopping, familiarize yourself with the specific terms, conditions, and tariffs of the store. If the store has specific terms about crediting cashback, we'll publish this information on the store page. As they say - knowledge is power!
Cashback from purchases made on mobile devices is lost more often than those made from computers. This is due to the fact that the mobile sites of many stores don't contain the special code needed for fixing and tracking cashback. When possible, make your purchases from a computer.
Cashback for orders formed by legal entities may be unfixed or denied in some cases.
Tip №1: Try to complete your whole order within 1 hour of transferring from our service/activating cashback in the extension, without going to third party pages or tabs. This will protect you from partner links being overwritten by other extensions and programs.
Tip №2: Try using a separate browser for shopping with cashback. Only install the Letyshops extension on it and don't use this browser to go to other sites, aside from Letyshops and partner stores you use to make purchases.
Tip №3: Before shopping, close all browser tabs and clear cookies. To do this, you can use the keyboard shortcut Ctrl+Shift+Delete. The history period you need to clear is - “clear entire history“.