If the cashback is low, they reimburse you, the moment it exceeds an amount that is not suitable for them ... they are crazy. I made a purchase at adidas, and it didn't sign up. As it has happened to me more times, I decided to record the purchase process so that later I could demonstrate it where you could see the activated cashback. I have sent it to customer service, and their only answer is that the video does not show the date and time ... when it does show the order number and the date on which the order will arrive, so which is quite intuitive, and even more so when I have also sent a photo with the invoice in which the same order number appears. FATAL ATTENTION.
Hi Sara.
We regret that such a situation has occurred. We understand your disappointment, that you were counting on this cashback.
Unfortunately, based on the information we have in our system, there was no transition from your account to the store page. In future, disable all extensions except LetyShops and don't use other web pages. Some of them can take over your refund and prevent the activation of the cashback. We recommend trying to make your purchases with cashback in an empty browser, without extensions and open tabs from other pages. This minimizes the probability of your loss. You can find other tips to reduce the risk of loss at: https://letyshops.com/en/shopping-rules.
We hope your future purchases are successful and that you enjoy shopping with us.
Sincerely,
LetyShops team
The service is running - cashback is credited. The support service, even in controversial cases, helps and solves problems, for which many thanks to them!
Good day!
Thank you for being with us! :)
Yours faithfully,
LetyShops team
Great service and managers. They helped in my situation with lightning speed.
Hello!
Thank you for your appreciation!
We are always happy to take care of our users :)
Yours faithfully,
LetyShops team
There is no feedback, I mean live communication with specialists in some situations. It is not always possible to briefly explain the situation in writing. Ask a question and get an answer, how it works in other reputable companies. I think this is not a respectful attitude towards clients, and therefore in the near future I will terminate my cooperation, although apparently they do not care. I never found the hotline telephone number.
Albert, good afternoon!
Thanks for your feedback!
The lack of a hotline in the service does not in any way affect the degree of respect for our users. For any questions, care service managers are always happy to answer in contact ("Help" section). This way we can more effectively resolve the situation, contact partners and help.
Stay with us.
Yours faithfully,
LetyShops team
Expensive orders are lost, write Sorry Cashback is lost. You shouldn't trust them
Good day!
Andrey, we haven't received any information or commission on your purchase. The bonus was credited to the balance. The manager also provided recommendations that will help when placing future orders.
Yours faithfully,
LetyShops team
I purchased on the site associated with Letyshops and after a few minutes of completing the order I received my cashback. Recommended.
Hi!
Thank you so much for sharing your shopping experience with us.
We are happy that you have chosen LetyShops for your shopping. We hope that cashback purchases will delight you in the future as well. :)
Best regards,
LetyShops team
Expensive orders began to be lost. Leti says they have nothing to do with it, while before an expensive order I always make a trial not expensive and it is credited without problems.
Good day!
Valery, the order amount does not affect the receipt of the order in the system. We receive data from partners automatically.
We contacted you to help with applying for cashback in your personal account.
Yours faithfully,
LetyShops team
Previously, cashback was promptly credited, used with pleasure. But the last purchases still hang on the confirmation status of the store. It's a shame. Still, purchases are not for 100-200r. I think I'll wait a little longer and finally I'll have to go to another service.
Good day!
Alexander, we checked the information about purchases in the personal account. Orders have not yet expired, so do not worry :) As soon as partners transfer the commission, the cashback status will change to "Enrolled".
Yours faithfully,
LetyShops team
many cashbacks did not appear. very bad site. I do not recommend
Hello.
We are also interested in cashback tracking. We have contacted you to figure out :)
Waiting for your letter.
Sincerely,
LetyShops team