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Don`t forget about Cashback shopping rules

Purchases at Ситилинк with cashback in Brazil

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 80 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется:

- за услуги клиентам;

- за установку техники;

- за программу доп. сервиса;

- за подарочные сертификаты;

- при совершении заказа от имени юридического лица либо его представителя;

- за оптовые заказы (больше 3 позиций одного наименования или товаров одной категории в одном заказе); исключением являются товары из раздела "Расходные материалы".

 

Представителем юридического лица считается физическое лицо, к аккаунту которого привязан один или несколько аккаунтов юридических лиц.

 

Кэшбэк не будет начислен, если ваша карта клиента использовалась в заказах юридических лиц.

Reviews on Ситилинк (297)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
05.06.2020
Guys, read carefully the conditions of the sellers. Go to the store, and before you go into it, familiarize yourself with the terms of purchases)) Today Letishops added 2000 bonuses to me !!! It’s a pity that I can’t attach you a screen. just be careful) Everything works) successful shopping)
The review was translated from Russian using Google Translate. Show original Show translation
04.06.2020

There is no cashback in citylink, do not even count. 3/4 orders have already been refused, I see no reason to even write in TP, anyway there is no sense

The review was translated from Russian using Google Translate. Show original Show translation
05.06.2020

Good afternoon!

We want to note that cashback in Citylink may be rejected if the order is placed by a legal entity or its representative. More information can be found on the store page.

If you want to understand the situation, please create an appeal. We will be happy to help :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.06.2020

Two times I bought in Citylink through Letishops. Both times, cashback appeared quickly and credited.

1. Get a separate browser for purchases through Letishops and install only the extension from the service into it. Use only for purchases. The main browser is very quickly cluttered with various add-ons and extensions. Some may intercept cashback.

2. Go to the sites of the necessary stores from the partner’s page to Letishops. The extension sometimes dulls and the icon does not turn green.

The review was translated from Russian using Google Translate. Show original Show translation
04.06.2020

Good afternoon!

Thanks for the valuable advice. Indeed, such an algorithm will help to get cashback :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.05.2020

Worst online and offline service, you are only smiling while you pay. Repeatedly encountered difficulties in returning low-quality goods. With cashbacks the same story - you get polite answers and .... and that’s all. I strongly DO NOT recommend it!

The review was translated from Russian using Google Translate. Show original Show translation
28.05.2020

Good afternoon!

Andrey, if you have any questions about accruing cashback, our care service is always ready to help. You can create an appeal through the "Help" section of your account or write to support@letyshops.com.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.05.2020

Before buying a mobile phone in Citylink I got acquainted with the local reviews about not accruing cashback. Decided - well, it will be as it will. Disabled all the extensions in the opera, switched from the letishops site to citylink, did this several times and checked in the history / journal that the transitions were fixed. I placed an order, paid, received. Within 24 hours, the cashback did not appear, to the question in TP, the answer was: I managed to find out that the reward for the purchase was provided to another advertising resource. Ladies and gentlemen, draw conclusions. It is strange that the letishops service itself has not yet made any conclusions about the work of partners.

The review was translated from Russian using Google Translate. Show original Show translation
22.05.2020

Good day, Sergey!

Citylink has established itself as a reliable partner. It is a pity that this situation has occurred. We will send an additional request and try to find out which source the reward was sent to. The manager will report the result in circulation.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.05.2020

To City Link, as a store - no complaints! But with regard to cashback - DISAPPOINTING! 98% of the fixed cashback is not confirmed! They reject it for completely far-fetched reasons, such as: "because orders were issued on behalf of the legal entity or its representative." Created appeal # 2069153 from 05/06/20. also did not help - managers stopped (or were tired!) to fight both for their cashback from CityLink and for the cashback of the client! I also liked the recommendation of the support service specialists: "I recommend that you also consider other options for stores with cashback purchases." SO DISCONNECT CITYLINK FROM THE PROGRAM !!! DO NOT GIVE FALSE HOPES TO YOUR CLIENTS !!!

The review was translated from Russian using Google Translate. Show original Show translation
16.05.2020

Good afternoon!

Michael, we understand your emotions.
To find out the reasons for cashback rejection, they turned to partners. They reported that orders were issued to a legal entity or from its representative

Earlier, we repeatedly met and compensated for cashback. We cannot do this on an ongoing basis.

Yours faithfully,
LetyShops Omanda

The review was translated from Russian using Google Translate.
13.05.2020

I am writing a good review because I have been using this service for more than two years! I have been shopping at Citylink since 2013, their prices are always lower and there are no problems with returning. The cashback from Citylink is always fixed, and if something went wrong and the transition was not fixed, and the cashback did not count, you can cancel the order and do it all over again, having fulfilled all the conditions to guarantee receipt of a cashback. I hope in the future Citylink will always be among the stores with cashback. Thanks to Letyshops for a stable cashback!

The review was translated from Russian using Google Translate. Show original Show translation
14.05.2020

Good afternoon!

Thank you for sharing your shopping experience with cashback and cooperation with us! :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.05.2020

Disgusting !! You have the same answers, all according to the pattern, but really no one wants to figure out what the problem is. And on the bill, “We hope the situation does not happen again in the future.” It didn’t even end there, as it was and is and has been going on for several years. Lots of evidence I threw you .. but you have nothing to change!

The review was translated from Russian using Google Translate. Show original Show translation
09.05.2020

Hello!

Michael, both in circulation and in response to the review, we describe the reasons that affect the fixation of cashback. Perhaps that’s why they seemed patterned to you.

We add that we have already received information from partners on other requests. They reported that orders are made by a legal entity. In Citylink cashback for such purchases is not credited.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.05.2020

I put 1 star citylink because of his problematic work with cashback. I’ve been buying in the city for a long time and I decided to use cashback a lot and now they’re on a rake at the very first purchases !!!! all cashback rejected !!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
08.05.2020

Good afternoon, Oleg!

We see that you have a call to the care service on this issue. Please send the manager all the necessary information. We will do our best to sort it out.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.05.2020

Disgusting !!! DO NOT order through this service look for others !! All the same, there will be no cashback! Not one ORDER from the citylink store I have not received through this service !! ORDERS did about 50 or even more, crayons and not really! REPEAT !!!! NOT ONE ORDER I DO NOT ENTRY according to the rules. Hanging a bunch of calls In TP, A bunch of evidence that the problem is not on my part. but for almost half a year there have been excuses like "Cashback was rejected because our affiliate link was rewritten." That's bullshit !! in circulation # 2020227 On March 18, I provided a video of how I order Letishops on IOS through the application and immediately said that there would be no cashback! time has passed and cashback is rejected !! and I’m looking at reviews, I’m not the only one with such a problem .. The DISPATABLE fact is that no one does nothing !!

The review was translated from Russian using Google Translate. Show original Show translation
07.05.2020

Good afternoon, Michael!

Cashback is rejected automatically if we do not receive information from partners. Indeed, the store did not list the fee, saying that the order was not placed through our affiliate link.

This can happen if there was a click on an advertising banner or a mailing list transition before buying. Other reasons the managers indicated in the appeal.

We hope that in the future the situation will not be repeated.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.05.2020

Citylink as a store - 5 stars. LetyShops cashback - 0 stars. I'm waiting for 2 cashbacks, I think I can’t wait. It is necessary to change the service LetyShops

The review was translated from Russian using Google Translate. Show original Show translation
07.05.2020

Good afternoon, Sergey!

We turned to partners by sending a request to find out the reason for the rejection of cashback. We do not exclude that this could have happened erroneously or due to a violation of the purchase algorithm.
The manager is waiting for an answer with you and will contact you. It is also important for us to resolve this issue.

We look forward to continued cooperation.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.05.2020

5-6 orders have already been rejected. As soon as I did not write in TP, all the conditions for confirmation are, screenshots, checks, photos of the goods, but not credited. LetyShops and Citilink are incompatible things. It’s sad.

The review was translated from Russian using Google Translate. Show original Show translation
07.05.2020

Good afternoon!

Alexey, do not make hasty conclusions, let alone get upset :)
Perhaps the cashback rejection was erroneous or the purchase algorithm was violated. We turned to partners to find out the reason. We are waiting for an answer with you.
The manager will contact you.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
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