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Don't forget about Cashback rules and advices

Purchases at Ситилинк with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк не начисляется:

- за услуги клиентам;

- за установку техники;

- за программу доп. сервиса;

- за подарочные сертификаты;

- при совершении заказа от имени юридического лица либо его представителя.

Reviews on Ситилинк (244)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
10.11.2019

They simply rejected the cashback in less than a month of purchase. Do not fulfill the conditions

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

Good afternoon!

Let's try together to find out why this happened. We have created a call to the care service. You can write to the manager through the "Help" section or mail. We are looking forward to your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.11.2019
Everything is fine. Thank.
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019
maybe I'm doing something wrong, but exactly one month has passed from the moment of the order until the cashback was credited. Therefore, I have no complaints either about Citylink, or even less about LetyShops - everyone fulfills the promise. Good luck to all!
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019
I often order in citylink, it turned out that you can also get cashback ... I was waiting for confirmation a little more than a month, until all orders are credited as expected! A trifle of course, but when you buy a lot - it's nice!
The review was translated from Russian using Google Translate. Show original Show translation
07.11.2019

Not once has there been a normal cashback accrual, every time they reject it ... Yes, it’s good that this store supports cashback accrual again but ... Through a rake such ... Very inconvenient

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019

Artyom, good afternoon!

We are always ready to understand and help our users if cashback is rejected. Perhaps this happened erroneously or the conditions of the store were not taken into account.
For your question, contacted in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

Like a store - not bad, although there are prices and better! Like a cash back - NO! So its lowest size, they also reject everything! Only with the help of the LetiShops support service is it possible to get it.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019

Good afternoon, Michael!

A cashback rejection could occur erroneously or due to a violation of the purchase algorithm and / or the conditions that are on the Citylink page . We see that to find out the exact reason, a request was sent to partners. As soon as there is an answer, the manager will inform you.

Regards
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

1. This is an indifferent attitude of the store itself. If problems arise, they don’t read the appeal, they send copy-paste. Maybe of course the employees were replaced by bots, then you can understand. 2. Well, cashback was rejected. As a result, I will try to procure from others.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019

Good afternoon!

Perhaps the cashback was rejected by mistake or the purchase algorithm was violated. Created an appeal to sort it out and help. The manager will contact you in the "Help" section of your account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.11.2019

I ordered everything from the site, I ordered it from the application on the phone, there is a transition, but there is no purchase ..

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2019

Nurislam, good afternoon!

We created a call to the care service to understand the situation and help. Please check the mail and the Help section. Waiting for the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.10.2019

Do not get fooled. Cashback will not receive. LETISHOPS will write to you like this: An IP is attached to your account, therefore you are a legal representative for the store. Even if the purchase is made for personal purposes, no reward is paid. I draw the attention of LETISHOPS. That these are different personal accounts and purchases were made from individuals !!! I wrote to Citylink, let's see which of you does not want to pay cashback.

The review was translated from Russian using Google Translate. Show original Show translation
30.10.2019

Good day, Andrey!

Each store has its own conditions for calculating cashback. Only when they are followed by users, partners transfer rewards for purchases.

Indeed, if an IP is attached to an account, then you are already a representative of a legal entity , regardless of whether an order is placed for yourself or an IP.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2019

All cashbacks come, a couple of days after receiving the order they come to the balance, the only thing is that you can’t activate the cashback through the extension, and everything is ok!

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Andrey, good afternoon!

Glad you like it :)

Indeed, our extension does not work on the Citylink page. To get cashback you need to make a direct transition to the store from us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2019

This is the BEST LetyShops partner. They rejected the cashback FOR ALL orders WITHOUT EXCLUSION for the idiotic far-fetched stupid reason - "once before, orders were made from this account on behalf of a legal entity." All orders were paid in cash upon delivery and at the store as an individual. Citylink often presents unpleasant surprises, then interrupted cooperation with LetyShops, then again. And what now turns out? Citylink account for more than five years.

The review was translated from Russian using Google Translate. Show original Show translation
22.10.2019

Erin, good afternoon!

We understand that the situation has upset you.
Since orders were previously made from your account on behalf of a legal entity, partners consider the account holder as a representative of a legal entity. Unfortunately, commission for such purchases is not provided.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.10.2019

Finally I figured out why all cashbacks were rejected. If in your personal account, in addition to the individual’s account, there are also legal entity accounts, then the cashback will be rejected, even if you made an order with an individual. According to Citylink, you will be a representative of the legal entity. faces. So here it is ...

The review was translated from Russian using Google Translate. Show original Show translation
22.10.2019

Good afternoon!

Alexei, indeed, if the accounts of legal entities are attached to the buyer's account, he is their representative. Cashback for orders on behalf of a legal entity or representative is not charged.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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