Purchases at Samsung ES with cashback in Brazil
- Cashback is not credited in case of the order cancellation or return.
- Cashback is not credited for purchases made in a private environment with specific advantages (e.g. company profit environments, business schools, etc).
- Cashback is credited only for the following categories: smartphones, wearables, tablets and accessories, TVs, sound bars & home appliances.
- Cashback cannot be combined with any other promotions, offers or discounts (e.g., UNiDAYS), including codes, coupons, vouchers, employee discounts or any other types of additional discounts to activate which a user has to insert a code.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Samsung ES (46)
Therefore, we publish only our customers' reviews.
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Appalling. They promise you a cashback that they do not fulfill and then they blame the customer for supposedly having entered a banner or entering through a link that fell from the sky or for having breathed while making the purchase. To vary misleading advertising by letyshop. I made a purchase for more than 1200 euros and as a consolation prize they returned 7 euros. DON'T KEEP FOOLING YOUR CUSTOMERS, I can see, there are not a few of us who are affected and disenchanted with your application and way of working.
Hello Felipe!
As and you, we are left without the store reward in this situation. Our agent has explained to you the possible reasons for the loss of the refund. We have credited you from our funds a maximum possible bonus in this situation. We did not want to offend you with this bonus, just to please you in the situation that occurred.
A cordial greeting.
The LetyShops team
I bought a TV for €1,099 and they canceled the €50, I get in touch and apparently there was an error, this seems like a disaster to me
Hello!
We are very sorry for the situation that occurred. We received the feedback from partners that the cashback was refused, as there was a rewrite of the affiliate link and the store did not see that it was our service that issued the order. We appreciate that you make purchases with us and we understand that you were counting on that cashback, therefore, we have already partially credited it to your balance as a bonus from our funds.
Cheers!
The LetyShops team
Another cashback rejected by Samsung. The second they reject me and I have not rejected any other cashback from other stores. It is clear to me that they reject it for no reason, because it is not possible that they only reject it from Samsung when I am always careful to do it correctly.
Buenas tardes.
We are very sorry for what happened with your cashback, but we cannot credit you the full refund of our account, due to the fact that we have credited you the maximum possible bonus before.
Greetings.
The LetyShops team
bad service, I made a purchase of 1249 and I was entitled to €74 and I only received €7
Hello!
We are very sorry for what happened, but unfortunately, we have not received the commission for your purchase. The partners rejected it, since the order was not assigned to LetyShops. This can happen for a number of reasons, as explained to you by our agent in ticket #2860935. We have credited a maximum possible bonus from our funds.
Cheers!
The LetyShops team
First they have rejected the chashback to me completely. The full €46.17. After claiming they have paid me half. What's going on here?
Hello!
Unfortunately, the partners have refused the commission for your purchase, so we have paid you half of the corresponding cashback from our funds. We hope that incidents like this do not happen again in your next purchases.
All the best.
The LetyShops team
I'm giving it a star because I can't give it a 0. I made a purchase for €849, which gave me a cash back of €28.02. Samsung has rejected me. I have opened a dispute and it is denied again for the following reason: "The store has rejected your query for breach of the following terms and conditions of the store: The store has rejected the cashback because it has been credited in another source." Which I do not understand since I am very careful and I have followed the same steps as when I buy any other product from which I have received cashback without problems. On the part of letyshops, they should remove Samsung from their stores so that they do not continue to deceive users by promising a cahsback that they do not grant. For my part, I am not going to buy a Samsung product through letyshops again
Hello Jose!
We are sorry you had such an experience. This situation can occur if you accidentally click on a banner ad or go to the store from a newsletter, other site, before placing an order. Also, it is important that some browser extensions can affect accreditation.
We very much hope that incidents like this do not happen again and that you end up enjoying with us.
Greetings!
The LetyShops team
I made 3 purchases of $1,478 in total ($4,434) using letyshops in samsung and the 3 were rejected for such non-compliance when I did it with great caution, it seems to me a serious offense that they offer a service that they do not comply with. A total deception on the part of samsung and letyshops that continue to accept it given the large number of complaints and negative comments.
Hello!
We are very sorry that you had such an experience. Since we received negative feedback from partners, we cannot reward cashback for your purchases. We hope that your next orders are successful and that you are happy with the refund.
All the best.
The LetyShops team
Same as the rest of the comments. Cashback of more than 30 euros and they say that the mistake was mine when buying. Compensation bonus and giving thanks. If you buy at samsung.com for the cashback, you better rethink it.
Hello, Patrick!
We understand your disappointment and we are sorry for the situation, but the partners have refused the commission for your order. Our manager Liza has written to you in detail about the reasons in query #2840122. We hope that situations like this do not arise again and that you continue to enjoy our service.
Greetings!
The LetyShops team
I made a purchase of a Samsung washer dryer through the website for a value of 1,444 euros, the fact is that after activating the letyshops extension and entering Samsung through the letyshops website I realize both days that the purchase was not registered with the Cashback, I send a request for the lost cashback and I get a message that the store does not accept requests for lost cashback, they do not even give me compensation for the inconvenience, it seems bad to me that they continue working with the Samsung website letyshops if at the end of the day you will not receive after a purchase what you should really do is return us some cashback but not even that.
Hello!
Unfortunately, we do not always have the opportunity to make up for the lost refund on our account, nor do we use partners to investigate the case.
There are many factors that can affect the refund. For example, third party extensions installed in the browser or the use of promotional codes or coupons. More information you can see here .
We hope that situations like this do not happen again.
Greetings!
The LetyShops team
Don't buy at samsung through letyshops... a shame, an order of 842 euros with a cashback that they advertised x3 (9%) which of course is not allowed and they have to give me a compensation bonus of 5 euros when they would have that it was 50 euros, which was the maximum that the store marked.... it is embarrassing that you continue to accept this when the vast majority of people never accept cashback.
Good afternoon, George!
We are very sorry that you have lost the cashback with which you counted. What may be the reason for the loss is the use of the discount on said purchase, since it contravenes the conditions of the store.
To improve the situation a bit, we have increased the amount of the bonus. Unfortunately, we cannot compensate the full amount of the cashback, because we have not received the remuneration from the store either. We hope that your next purchases are successful.
All the best.
The LetyShops team
From what I see in comments, Samsung never credits the cashback. The same thing has happened to me, when I have never had problems in the rest of the sites. Letyshop should stop working with them. He had a cashback of 71 euros and was rejected. I opened a dispute and Letyshop for the inconvenience they have paid me €5. They indicate that they have been told that the link should have been overwritten due to perhaps browsing other sites and they have not received that request was made from Letyshop... when it was not. I did not have other pages open and the authorization for the payment when you enter a card I did it from the mobile. In addition, the cashback appeared and was rejected over time, if that was the case, the cashback would not have appeared here. Never count on cashback money when you make a purchase at Samsung.
Hello!
We understand your emotions about the refused cashback, but at the same time we would like to point out that the cashback of this store is credited normally. The fact is that most of the time, users only leave comments about negative experiences. One of the reasons for the rejection of the commission could be the overwriting of the affiliate link at the time of payment. We are sorry that this has happened, but we have credited the maximum possible bonus from our side.
Greetings!
The LetyShops team
