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Don't forget about Cashback rules and advices

Purchases at Ostrovok with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 80 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк начисляется за бронирование отеля.

Важно! После перехода на Ostrovok с LetyShops стоимость услуг может отличаться от стоимости при прямом переходе. Это связано с частой сменой цен внутри самого сервиса бронирования.

 

Время начисления кэшбэка начинает считаться с момента фактического выезда из отеля. При постоплате отеля время ожидания кэшбэка может увеличиться до 180 дней.

Reviews on Ostrovok (16)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.11.2019

I did not notice a price increase during the transition. Cashback was paid by itself for 45 days. I contacted support a couple of times when there was a delay in payment.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2019

Anton, good afternoon!

Sometimes a store needs a little more time to reconcile and transmit information on orders. In such situations, we are always happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.11.2019

Everything is in order with the store, but Letishops cheats - 1.5 months have passed since leaving the hotel, today I receive a letter from Letishops support asking him to wait another month for confirmation of the cashback! Are you kidding me?? Solve the issue with the store, and do not hang your problems on customers!

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2019

Good afternoon!

We understand that you are upset. Unfortunately, we have not yet received confirmation of payment for your order. Please trust us and wait a little longer. As soon as there is news, a care manager will contact you.
Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.06.2019

As with most others, the amount during the transition from Letyshops increases, and significantly. The island obviously does not want to offend itself. The service itself is good, but I don’t see the point of finding it here, even with a cashback it turns out more expensive than booking immediately through their service.

The review was translated from Russian using Google Translate. Show original Show translation
20.06.2019

Good afternoon!

Julia, the cost of reservations can really differ. This is due to frequent changes in prices within the service itself. To let users know about this, they added information on the Ostrovok page.

We recommend checking a few and choosing the most profitable option for making a purchase :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.05.2019

Cashback was paid 45 days, and even then it was paid only after contacting the Care Service. I was credited with money from LetyShops (thanks to them for this), and they will already be waiting for the money to be transferred from Ostrovka.

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2019

Good afternoon!

That's right, 45 days is the maximum time to confirm cashback after leaving the hotel. Indeed, for Ostrovok, the average enrollment period is 30 days. And as practice shows, you need to add half the average time to get the maximum.
We hope that cashback will not keep you waiting any longer, and we will soon also receive a commission.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.05.2019

With prices, I did not notice any change in the transition. We were satisfied with the service. But cashback has not yet been credited. Payment for booking a hotel room was made in February, check-in was made on May 1. We created an appeal for this enrollment, because a lot of time has passed.

The review was translated from Russian using Google Translate. Show original Show translation
27.05.2019

Hello, Victoria!

We are glad that you were satisfied with the services of Ostrovok.

Regarding cashback. So far, we have not received a commission for your order. This is due to the fact that the cashback calculation time starts from the date of departure from the hotel.

Expect a response from the manager by the end of the day. We will do our best to speed up the enrollment process.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.05.2019

And my price has risen during the transition from Letishops to 20% in the amount of 8000 rubles! Ah yes Islet ...

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2019

Hello, Mark!

Thanks for the feedback.

Ostrovok is a convenient service for booking hotels.

To let users know about the conditions for making orders through LetyShops, we published information that the amount when switching through our service may be slightly different.

You can always choose for yourself the most convenient and profitable purchase option.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.03.2019

After switching to the website with Letishops, the price of the hotel increased by 3000 rubles. Accordingly, I ordered without a cashback, which, judging by the reviews, few people pay. Remove Ostrovok from your site. Do not mislead customers.

The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019

Good afternoon, Julia!

Thanks for the comment.

When you go to the Ostrovok website, the price of the reservation may actually differ. It can be both smaller and larger. The reasons for this are the source of the transition and the frequent change in prices within the booking service itself.

To let our users know about the situation, post information on the service page.

If you have questions, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.03.2019

The island has soured! Now it draws a different cost of the hotel depending on the transition through the cashback service, directly and in the mobile application. Three different costs.

The review was translated from Russian using Google Translate. Show original Show translation
03.03.2019

Hello, Vadim!

Thanks for the feedback.

The cost of booking services may indeed differ depending on the source of the transition or the device from which the order is placed.

If you have any questions - write, we will be happy to tell you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2019

The same thing: after switching to Ostrovok and booking, a cashback did not appear.

The review was translated from Russian using Google Translate. Show original Show translation
25.02.2019

Maxim, good afternoon!

Thanks for the comment.

We are sorry that the cashback for the order was not fixed.

Switching to the store or activating an extension from LetyShops is one of the main conditions for accruing cashback. However, there are a number of requirements that must be observed in order to receive a reward. They are described in detail in the cashback purchase rules , as well as on the pages of partner stores.

An appeal to the care service has been created to resolve your issue. The results of the appeal show that cashback has already been credited to the balance.

We hope that there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.01.2019

There are links to the Ostrovok website, but the cashback did not appear. By the way - the price has not increased after the transition.

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Alexander, good afternoon!

Thanks for the comment.

To help with this issue, we created a call to the care service on your behalf. You can find the appeal and answer in the section of your personal account "Help" - "My appeals".

We will wait for feedback. Thank you in advance :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.01.2019

the price on the site is 51 euros after the transition 52 euros =) cunningly

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Hello Vlad!

Thanks for the comment.

Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. The fact is that the price that various aggregators offer you depends on what link you went to the site, what location was fixed at the time of transition, what is the demand for your chosen route, and even from which device you made the transition.

If you have any questions - write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2019

No cashback for hotel reservation.

The review was translated from Russian using Google Translate. Show original Show translation
24.01.2019

Alexander Vladimirovich, good afternoon!

Thank you for reporting the situation.

We want to help understand why this happened. An appeal # 1539477 to the care service has already been created from your account. Please respond to this appeal.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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