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Don't forget about Cashback rules and advices

Purchases at М.Видео with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.3% Кухня
1.3% Кино и звук
0.97% Мобильная техника
1.3% Фото-Видео
1.3% Развлечения
0.97% Домашний офис
0.97% Дом и Забота о себе

Reviews on М.Видео (383)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.11.2019
There were problems with accruing cashback, but the care service decided everything. 5 points to them for it. And as they write correctly in the reviews, be sure to read all the conditions for obtaining a cashback, as it may be rejected for not obvious reasons, which are among many points.
The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019
The cashback in the application did not come. Thank you very much that Anya Abdulhak took everything under control and decided everything, 5 points out of 5;) I will continue to use your service!
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019
Sometimes there are shoals with cashback display, but basically everything is smooth, just read the conditions for calculating the cashback and do not forget about the time you spend on placing an order after clicking the "Go to the store" button, so that everything is normal, I do this several times immediately before purchase. Paranoia that something will go wrong) But even if something goes wrong, then the guys from the care service go forward :)
The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

A month later, they gave me an answer and accrued less than half of Cash Beck. The answer is certainly encouraging: “Since we did not receive a reward, we accrued from the company’s funds as much as we could. If we get a positive response from partners, we credit the remaining 1095.40 rubles. ”You do not understand with whom, do not understand under what conditions, and customers become extreme! Why do you need such a not reliable partner as M Vidio? If you undertook to cooperate with them and something went wrong with you, answer in full! It doesn’t matter to us what is there with you or with Them .... We are running real money through you! I made 2 purchases for memeyk for 135,000 they gave me a cashback 1000r. .... By 2 order they are generally silent ... You guys will lose customers ....

The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019

Hello, Cyril!

Now there is a delay in data transmission. Cashback may appear within 30 days after making a purchase. Warned users by adding this information on the page upon transition . There are also published conditions for calculating cashback for orders in M. Video.

According to your order, issued on October 15, we did not receive information and commission. To understand the reasons, they turned to partners, partially crediting cashback to the balance.
By order issued on October 29, the manager controls the issue in circulation. Will contact you after November 29th.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.11.2019

everything is clear
excellent product

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

Incorrectly calculated the amount of cashback, but so far postponed the appeal in support they themselves noticed and fixed everything! Guys you just fire <3

The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019

Good afternoon!

Dmitry, s - care;)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2019

Good afternoon. An order works from the computer. But it doesn’t work through the mobile version. Hangs on the basket screen. And does not allow to continue shopping. I still think the problem is from the mvideo. But I would like it to work on the phone too. Now about the store itself. Convenient, prompt, large selection, always quick service in the areas of delivery. But the fattest minus is that the bonus program has changed. If earlier it was possible to pay 100% of the cost of goods with bonus rubles. That is now only 50%. Usually I bought peripherals, memory cards, etc. from these bonuses. Probably I will have to go to another store.

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

Roman, good afternoon!

Try reinstalling our application. Perhaps this will help in resolving the issue of loading the page at the stage of forming the basket :)
Please note that when making a purchase in the mobile application of the store, cashback is not credited.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.11.2019

Well, like many, I got a wrong cashback, almost 2 times less. I understand that this jamb mvideo was ... But Letishops were at their best, they created an appeal on my behalf and after 2 days they credited me with the missing part of the funds. I didn’t have to do anything. Thank you, Letishops. So far, you are justifying our trust.

The review was translated from Russian using Google Translate. Show original Show translation
10.11.2019

Hello Vlad!

An error occurred while transmitting information. We hope the situation does not happen again.
Thank you for your trust :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.11.2019

In the summer I ordered a laptop worth more than 50 thousand and after a short trial I was paid it ... Since October 2019 there were problems with orders in this store. The most interesting is that for small orders (up to 100,000) everything works fine and stable. I made 4 orders, all for the amount is more than 10000. Keshbek was not fixed, there are transitions. To the question why there is no cashback, feedback answered that Orders are fixed within 30 days from the moment of registration ... how so? This has never happened before ... This is the main hardware store on the Internet where I make purchases of this product. It is extremely disappointing if things are going to be difficult for him with cashbacks ... I’ll wait another week and a half, 30 days will pass. If if it doesn’t work out, you’ll have to look for alternatives for orders in this store.

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2019

Good afternoon!

The amount of the order does not affect the calculation of cashback. This process is automatic.
Yes, there are delays in data transfer now. We look forward to accruing cashback with you. We hope that soon everything will work out and orders will appear in the system within a day after registration.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.11.2019

Once again, nothing has been charged. Before that, I was credited with cashback after the appeal, but this is not the case. I wanted everything to work automatically. When shopping, I always went to the store using the "Go to store" button. From the amount of purchase 7990 p. returned cashback in manual mode. With the purchase of 4620 p. silence. I also want to make an order, but I think it's worth dealing with LetyShops or not.

The review was translated from Russian using Google Translate. Show original Show translation
06.11.2019

Good afternoon!

We agree, we are also interested in the automatic calculation of cashback. Only in this case we get a commission from partners.

We created an appeal in the "Help" section to understand the situation in more detail. We are waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.11.2019

Specially ordered through the online store. Cashback rejected

The review was translated from Russian using Google Translate. Show original Show translation
12.11.2019

Good afternoon!

It is important to understand why this happened, because the cashback rejection could occur erroneously or due to a violation of the algorithm.
An appeal was created in the Help section, but, unfortunately, no answer was received.
We will be happy if you take the time.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.11.2019

does not work cashback in mvideo, bullshit

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2019

Good afternoon!

We created a call to the care service to understand in more detail. Unfortunately, no response has been received. Please check your mail or the Help section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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