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Don't forget about Cashback rules and advices

Purchases at Mothercare with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 24 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 30 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
4% За оплаченный заказ нового пользователя магазина Mothercare
2.5% За оплаченный заказ постоянного пользователя магазина Mothercare

Внимание! Кэшбэк не будет начислен за заказы из категории Reserve&Collect (закажи на сайте - забери в магазине).

Важно! Кэшбэк начисляется на сумму заказа без учета НДС.

Reviews on Mothercare (29)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
15.10.2019

The purchase was made, cashback was credited, but rejected by the store. The crooks.

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Good afternoon!

Vladimir, cashback could be rejected if the algorithm for shopping with cashback was violated or an error occurred while reconciling order statuses.
To understand the situation, contacted you in contact. You can write to the manager through the mail or the section of your personal account "Help", "My complaints".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.09.2019

1 - Very poor delivery. Violate the terms; SMS notification does not work; telephone operators can’t do anything unless they write a letter to the delivery people asking why they didn’t deliver it. or cancel the order ... And it’s not a fact that money for an already paid order will be returned to you quickly enough ...
2 - The function "reserve in the store and pay online within 15 minutes" does not fulfill its function, because You still have to wait up to 9 days for the things “reserved in the store” to be brought to the store from the store.
3 - the information is not updated on the website at times, sometimes things can’t be bought, although availability is indicated on the website because they have already been bought ...
If you like things in this store - it is better to go to a retail store. There will be no such problems. Yes, and they have a miserable cashback.

The review was translated from Russian using Google Translate. Show original Show translation
13.09.2019

Hello mary

The cashback rate is determined based on the conditions of cooperation with partners. It depends on whether the customer is regular or new.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.08.2019

I tried on the site to place an order 2 times. It’s even funny, it is not possible to place an order with any type of delivery. Conclusion: you can only look at the site. You can’t buy.

The review was translated from Russian using Google Translate. Show original Show translation
07.08.2019

Good afternoon!

It is a pity that it was not possible to pay for the order.
We recommend contacting the support site of the store. We hope they can figure it out.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.04.2019
The site was made by doogies. 5 times tried to place an order throws back into the basket. In general, this does not work from the phone.
The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019
cash back credited)))
The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019
Insanely nerdy and not logically made site. Log in at the end of your order. 15 minutes are given for placing an order, then the goods are removed from the basket and a bunch and once again a bunch of other jambs. While you can overcome them all, more than 15 minutes have passed. Programmers hands tear off.
The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019
The chain of stores itself is excellent, but here is their site ... The desire to buy online disappears very quickly. The site is buggy !!! Works sooo slowly, constantly hangs. She spent half an hour in vain attempts to make a purchase. It just hung, and then reset the basket. Among other things, a meager assortment - the store has a lot more. Delivery - a few days. In short, it is not interesting :( But there are no problems with caches
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

DD, strange very strange in any of the sections I can’t order anything for myself, it’s not added to the basket, then the site is hanging.

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon!

Thanks for the comment.

Try contacting the store’s hotline at one of these numbers: 8 (499) 270-40-40 (Moscow), 8 (800) 250-52-25 (other regions).

We hope that Mothercare managers will help to understand the situation.

Good shopping for you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2018
Charged a month after receiving the order from the courier. Payment was on the site at the time of purchase.
The review was translated from Russian using Google Translate. Show original Show translation
18.08.2018
Cashback is charged without any problems.
The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Cashback was not credited. And this despite the fact that the order was delivered by courier and I paid immediately. There was no refusal and was received in full. And this is despite the fact that the notice that the cashback rejection came about a month after the purchase. Very disappointing. The store itself is very like, but this situation is directly unpleasant.

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Good evening!

Thank you for your comment.

Reasons for rejecting a cashback can be: the use of promotional codes and discounts incompatible with the cashback, changes to the order after registration, errors in reconciling data by partners.

We will certainly try to help you and understand the reasons for the rejection of funds. To consider the issue, we need your assistance, so please clarify some information about the order and send a screenshot of it from the personal account of the store.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

Thank you in advance for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.03.2018
Excellent shop. Everything is always prompt and on time. Cashback is credited without any problems.
The review was translated from Russian using Google Translate. Show original Show translation
Buy at Mothercare with cashback up to 4%
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