Pleasant prices. It is quite convenient to order through the website. Minus for delivery. In my case, it was divided into orders and everything was delivered, except for one item. The next day, another courier from New Post still delivered the parcel. It is surprising that one item of my goods was worth UAH 22, and delivery by the new post office was UAH 78 at their expense. So you can get into the red if you separate and deliver each product by separate couriers..
Good day :)
Thank you for your feedback and concern for our market :)
We strive to provide the most convenient and accessible service for all our guests, therefore we are working on a comfortable separation of orders where goods are from different warehouses :)
I will always be glad to see you as our Guest :)
Peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Issued Order No. 000178299 at 19:29 on 11/25/2022 from two positions for full prepayment from the card. They said the delivery date was 2/12. On 2/12 we ourselves wrote to the store's support service about the status of the order, where we were informed that one position (the main one for us because of which the order was placed) was no longer available. They began to offer everything that was not right and crumble in excuses. No business ethics and responsible attitude towards customers. DO NOT RECOMMEND!
Sergey, good day!
Thank you for your feedback and detailed description of the situation :)
Please excuse the inconvenience related to the product you wanted to purchase :(
We are already working to ensure that information about the availability of all products is as transparent as possible and that our Guests can receive fast and high-quality service :)
I hope that the gift you agreed with Kateryna will be able to correct the negative impression and will be useful for you :)
Peaceful sky to all of us!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
My first order, and the first negative. The information on the website is completely out of date. Out of 16 items in my order, only 4 were available. A lot of wasted time. Of course, I canceled the order, since I didn't really need those 4 items, and the reason why I made the order was not available.
Elena, good day!
Thank you for your feedback :) I am very sorry that you had to go through this negative experience with your first purchase from our store :(
In the near future, a specialist from the quality control department will contact you to resolve the issue :)
Take care, have a nice day and a peaceful sky!
Roman | Head of MAUDAU Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
I order here 1-2 times a week. Good assortment. I compared prices, most of the goods are cheaper than in the Metro. A lot of cashbacks are now hanging in anticipation. I hope they arrive. The only thing that is not very convenient for me is to accept 1 order in parts. My last order was divided into 4.
Hello!
Svetlana, thank you for sharing your impressions. We are glad that purchases with cashback in the MAUDAU store bring positive emotions.
Partners are currently working on convenient separation of orders that contain goods from different warehouses.
Cashback for purchases made on November 2, 2022 will be credited until January 1, 2023. These are the maximum waiting times. If you have any questions, please contact us in the "Help" section of the account :)
The LetyShops team
The store is from the Fozzy group, so many of the products that are also sold in Silpo \ Fozzy \ Trash, but the prices in Maudau are somewhere lower. Everything is ok in terms of the quality of goods and delivery, the support service also works perfectly, the reaction to all questions and problems that arise is as customer-oriented as possible. Already made 4 orders. The only negative is different warehouses with alcohol and food, respectively, delivery is expensive in case of a small order. But if you collect a basket for 1000+ UAH of alcohol or food, then they will deliver it for free (office / courier of the NP).
Good afternoon :)
Thank you for your detailed feedback and trust. I'm glad you were happy with the service :)
We are working on a convenient division of the order, where the goods are from different warehouses;)
Please continue to be our regular guest :)
Peaceful skies to all of us!
Roman | Head of Quality Control Service
ro.romanenko@maudau.com.ua
0 800 75 83 68
Cashback is not credited from any store so quickly! I am very satisfied! The website also offers a wide range of products at favorable prices!
Hello!
Maryana, thank you for sharing your feedback :)
Thank you, cashback is credited, fast enough)
You're welcome :)
Thanks for shopping with us!
Team LetyShops
Yes, there are minor problems and the order, instead of coming from two warehouses and delivery from them (for a fee), comes from three (but, for free), but in the end everything is OK and everything is credited!
Satisfied with the store. The prices are adequate, the assortment is not bad. Someone wrote that the operators do not call back, I have a different experience - they called and warned that something was over. The parcels are carefully packed, everything comes whole and with a normal shelf life. Cashback is credited immediately, today, strangely, ordinary cashback was credited, hot cashback for some reason was not.
Hello!
Thank you for taking the time to write a review :)
We are glad that you enjoy shopping at MAUDAU UA.
On account of hot cashback. A care manager will contact you in the Help section to resolve the situation.
The LetyShops team