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Don't forget about Cashback rules and advices

Purchases at Эльдорадо RU with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
6% За оплаченный заказ из категорий: Утюги и Парогенераторы Tefal (ставка действует до 30.11.19)
1% За оплаченный заказ из категорий: Мобильная техника, Развлечения и Фото-Видео, Дом и Забота о себе
0.75% За оплаченный заказ из категорий: Кухня, Кино и Звук, Домашний офис
1% За оплаченный заказ из остальных категорий

Reviews on Эльдорадо RU (63)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
13.11.2019

Eldorado, that says it all ... There are no longer forces of no desire to make appeals to non-accruals. And they probably count on it.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2019

Hello Olga!

I would not want the situation to repeat itself. If you have a screenshot with information about the order, we can contact our partners to find out the reason for the non-appearance of cashback. Therefore, we will be glad to see your appeal in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.11.2019

Eldorado is a master at fooling people. There was not a single order that the adventure did not happen: delivery is constantly transferred, trading in goods that are not actually available, they are allegedly being transported from other warehouses. The check is sent to SMS from the company Mvideo, and in Mvideo itself the price may be lower by a couple of thousand ... All warranty cards without seals, if necessary, then go to a retail store and make out there! Only 2 weeks on it !! We ordered a LG refrigerator with a cash back, I had to endure the brain for everyone, ask for checks in Eldrado, and managed to get it with a huge creak. Here is another order for 7 thousand rubles. - cashback rejected. In the history of orders on the website of this store, the list of orders was simply reset! Type and was not.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2019

Hello Sonya!

Let's deal with the calculation of cashback. We have created a call to the care service. Our manager is already waiting for your answer. If you have a document confirming the purchase, we can contact our partners to understand why the cashback was rejected.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.11.2019
everything is fine, what can I say
The review was translated from Russian using Google Translate. Show original Show translation
24.10.2019

I made 3 orders in Eldorado and the cashback was never reflected. Wrote in support always paid. Thanks for that.

The review was translated from Russian using Google Translate. Show original Show translation
25.10.2019

Vladimir, good afternoon!

We are always happy to help our customers.
We hope that there will no longer be difficulties in calculating. Write if that :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.10.2019
Everything came, the one who left bad reviews may have done something wrong.
The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

It came to me, I was waiting, I was worried for about a month, I thought that it would not come from the reviews, but a miracle happened and the cashback was on the number successfully)

The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

A disgusting deception !!! there is a shorter word on ***, I'm sorry, some kind of eldorado !!! ordered a refrigerator, everything is as it should be. The cache was not even reflected in the lux. I have been using the cache for several years now. Cache arrives from different stores, but has not been credited 3 times with eldorado

The review was translated from Russian using Google Translate. Show original Show translation
23.10.2019

Good afternoon!

Alexandra, several factors can influence the recording of information about an order, including: the work of third-party extensions, the transition during processing to other pages / tabs, the use of promotional codes from other resources.

To understand the situation in more detail, we created an appeal to the care service. We are waiting for order information to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.10.2019

Not accrued. I bought a washing machine. I did everything according to the rules. Unpleasant

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Catherine, good afternoon!

We understand that only when the cashback automatically appears in your account, we get a commission from partners. We hope that the situation will not happen again, and the recommendations will be useful when placing future orders :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.10.2019

Eldorado made an order in the sum of 500 000 rubles, he reflected, the amount is correct, the order bought, but cash back a refusal, 24 days ago opened a treatment in Letyshops, but no explanation and did not get written - the store did not pay .. ., and all, and who is to blame for such a situation?

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2019

Alex, good afternoon!

Sorry, no commission has been paid for your order.
If the client has a cashback deviated, we are always ready to sort it out and turn to partners for additional information. A response to your request has not yet been received. The delay is due to the fact that we are not cooperating directly.

We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.10.2019

I bought a refrigerator and a washing machine through the fly shop, the cashback was not reflected. I wrote fly customer service to the customer service - they didn’t answer. Service nikakayuschiy. He doesn’t see some stores in the mobile application, he sees the fly through the web browser on the site.

The review was translated from Russian using Google Translate. Show original Show translation
11.10.2019

Good afternoon!

We want to help sort things out. They were written several times in circulation # 1778173. Please respond to the appeal.

Are looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.10.2019

cashback did not receive Eldorado rejected !!!

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019

Good afternoon!

Cashback may be rejected by mistake or due to an incorrect purchase algorithm.

We created a call to the care service to help. Please check your mail, as well as the Help section. The manager is waiting for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.09.2019

Eldorado is again rejected !!!!

The review was translated from Russian using Google Translate. Show original Show translation
25.09.2019

Good afternoon!

A cashback rejection could occur in case of violation of the purchase algorithm or an error in reconciling the order status.
Let's figure it out together. We have already created a call to the care service and are waiting for your message. You can write to the manager through the mail or the section of your personal account "Help", "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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