Purchases at Цитрус UA with cashback in Brazil
Кешбек не нараховується:
- за передзамовлення;
- якщо в замовлення були внесені зміни (номер телефону, місце доставки, переоформлення тощо);
- при використанні програми лояльності "Цитрус Обмін";
- при частковій оплаті бонусами магазину;
- якщо замовлення було оформлене через оператора Служби підтримки;
- при оформленні через bu.ctrs.com.ua/;
- при оплаті від юридичної особи;
- за замовлення, оформлені через мобільний додаток Цитрус UA.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Reviews on Цитрус UA (115)
Therefore, we publish only our customers' reviews.
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I made 5 different orders at different times: iPhones (3pcs), watches, etc. ... not a single order was counted, although the orders were paid and received long ago. Citrus breeds Letishops for advertising. There is no such thing with an outlet and other sites, everything is clearly charged.
Hello Andrei!
Thank you for your feedback. It is a pity that the cashback for your order was not automatically fixed.
To resolve the issue, please create an appeal to our care service. You can do this through the "Help" section of your personal account.
We will definitely try to understand the current situation and help.
We will be waiting for your request.
Sincerely,
LetyShops team
I ordered two iPhones while they were delivering it - the man refused one. I asked to remove one, as a result, a new order was formed - of course there is no cashback) Sly guys :)
More than a month has passed, there is no cashback. If the average confirmation time is 30 days, then as far as I can see it can be more. How much more is not yet clear.
Hello!
Thanks for your feedback. The fact is that the estimated confirmation time is calculated according to the average cashback waiting time. Usually, if confirmation has not been completed before the specified date, we ask our users to wait another half of the time. According to this principle, the maximum time for placing orders is calculated.
If the reward is still not credited, write to us through the "Help" section. We will definitely try to help in solving this issue.
Have a good day!
Sincerely,
LetyShops team
HOORAY!!! Thank you very much to Citrus UA store, cashback was credited! Therefore, friends, do not lose hope !!! Everything really works here !!!
In general, I am satisfied with the store. But cashback is credited for a very long time!
I bought a tablet in citrus through your cash back, and I've been waiting for the day for a whole month. I can't wait for them to hike.
Good day!
Thank you for your feedback. We understand that you want to get cashback as soon as possible, but the store needs some time to check the information and make sure that the order will not be returned. The approximate date for crediting the cashback is 12/16/2017. Since the date is approximate, cashback can be credited earlier or a little later.
If the rules for purchases with cashback have not been violated and the goods are not returned to the seller, the cashback will be credited to the balance.
Be sure to contact us if you have any questions. Have a good day!
Sincerely,
LetyShops team
Good day!
Thanks for your feedback. Alexander, we are very sorry that the information in the store description on our service misled you.
We cooperate with various stores and all stores have different conditions for calculating cashback. All the features of cashback accrual, we always publish on the page to go to the store.
In the Citrus store, the cashback rate for smartphones is 3%, except for Apple technology. Taking into account your LetySilver status, the cashback rate will be increased by 20% and will be 3.6% of the order amount.
If you have any questions, be sure to write, we will be glad. Have a good day!
Sincerely,
LetyShops team
