*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
The support service works badly. 11.11 cashback was not credited. written by the support service and they are doubtful as if they are specifically asking the same questions.
Good afternoon, Eler!
To calculate cashback correctly, we need to know from which seller the product was purchased. Therefore, we have requested this information from you. Please send in your request a screenshot following the example provided by our manager. We will be happy to help.
Sincerely,
LetyShops team
Since 18.11 made 5 purchases, you can even see it by the transitions to Ali, not a single one !! was not reflected in the expected! repeats the same as with the EPN, left them here the same thing, are there generally honest cash back services? and you don’t need to tell me that I did something wrong! I know the rules
Hello!
We will definitely understand the situation, because we do not want it to be repeated. We see that a call to the care service has already been created from your profile. The manager will answer it within a few days.
Sincerely,
LetyShops team
I ordered 20 sets of children's clothing. The promised cashback for clothes is 5.5%. In fact, they accrued 2.75% as "everything else". Goons.
Hello!
The category of the product is determined by AliExpress and transmits information to us automatically. Unfortunately, we do not know in advance which section this or that product belongs to.
Sincerely,
LetyShops team
Recently, I began to think about switching to another cashback service. For some orders, cashback does not come (although this product, this seller is not in the list of sellers who do not charge cashback), withdrawal from 500 rubles, long support response ( but here it is worth adding that I recently encountered this and answered really quickly before). I recently bought headphones from the "increased cashback" section and I received not 48% cashback, but 3.5%. After that, I wrote in support and So far, no one has answered me. Before, I could advise Letishops, but now I'm not sure about this
Good day!
Sorry for not responding so quickly lately. After the promotions, we received a lot of questions, we process them in turn, so that not a single one is left unattended. We posted a notification when creating an appeal that a response will be received within 5-7 days.
Our managers will definitely answer you and help you understand the situation. We hope there will be no more difficulties. Thank you for being with us for so long.
Sincerely,
LetyShops team
Yes, it was necessary to read reviews before. I would not use the services of this bad company. For November 11-13, out of 31 purchases, cashback was credited only for one, and that was the cheapest 24 rubles with kopecks. Now I use the Yandex-money application, from purchases on alik up to 7% for each purchase. Plus, immediately 1% of the purchase amount in the form of bonus points. In short, Fly, come on, goodbye!
Good day!
To find out why cashback was not credited to all purchases, we created an appeal to the care service. We will wait for screenshots of orders from the personal account of the store in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Bonuses were not credited automatically on Black Friday and 11.11 from 35000, those. the support only credited 500, and nothing was credited to the referral from the credited money. Earlier it was much more convenient, I will look for an alternative.
Good afternoon, Vladislav!
If cashback does not appear in your account automatically, we will not receive commission for orders.
In this case, we try to compensate the bonus to the user who placed the orders.
To successfully accrue cashback for future purchases, we advise you to familiarize yourself with the conditions that are on the store page and our recommendations . We hope your future purchases will be successful :)
Sincerely,
LetyShops team
I became very disappointed with letyShops.11.11 for some of the orders the cashback was not displayed, and on Black Friday not a single one of the 11 orders. In those years everything was fine, for each item the cashback came, this is all kind of horror, especially in the sale. I have always been updated to the latest version of Ali and Letishops. After reading the reviews, I realized that many people have such a story. There are two possible reasons. The first is that your software began to lag, the second is that you began to deceive people. By the way, it's enough to pay for advertising to idiots and bloggers, you better think about people!
Good day!
Igor, we are interested that you were satisfied with the work of the service, and the cashback was recorded automatically.
Perhaps the reason for the loss is associated with the excitement during the sale or with the shopping process. An appeal was created in the "Help" section, but we did not receive your answer, unfortunately.
The bloggers we cooperate with have proven themselves only on the positive side during the partnership with us.
Sincerely,
LetyShops team
Disgusting. I made an order for Ali Express, taking into account the interest rates and looking at the list of stores with missing cashback. At the time of purchase (November 29), there was no information on the 0.5% cashback on the main page on this site. There were no lists of stores with 0.5% cashback. At first, I was not credited with cashback from the purchase at all (mobile phone, the rate should be 1.5%). After I wrote in support - they charged it at a 0.5% rate, and like - "everything is indicated on the site." Nothing, in general, you can not prove. For penny purchases, in general, cashback still somehow comes, but as something more weighty - well, this is the situation. Decide if you need it.
Good day!
The information has been posted on the store's page since 6.11. On the pages of our partners, we publish important conditions that you need to read before making purchases with cashback. As the saying goes, forewarned is forearmed.
In addition, users were informed about the changes in the conditions for calculating cashback in AliExpress.
Sincerely,
LetyShops team
On "Black" Friday I made 5 orders, not a single cashback was noted. The support service is silent.
Good day!
We see that the manager of the care service has already answered in the appeal. We will certainly help you to resolve the issue with cashback.
Please excuse me waiting for a response. We got a lot of requests, so an overlay came out.
Sincerely,
LetyShops team
there is no cashback for many orders, but how well it all started.
Good day!
Don't be upset :)
The care manager will be sure to contact you and try to help.
Sincerely,
LetyShops team
Heated with a sale cashback ... sadness, trouble.
Good day!
We understand that the situation with losing cashback is unpleasant for you. Believe us, we too, because we also do not receive a commission for such purchases.
Compensated the maximum possible amount from the company's funds.
Sincerely,
LetyShops team