*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Hello. For me personally, something also did not work out with the cashback for the sale on 11/29/2019. But the manager immediately responded to my request and I was credited with a bonus. Whatever it was, but still nice. Thank you.
How so .... Honestly, I'm already tired of fighting with you and conducting conversations, I would like to say that you close this site and go home ... More than a month has passed since the moment of purchases and 523 rubles were paid for me, only 200 !!! There is no strength to listen to nonsense about the maximum compensation and loss of the company! Then do not engage in this service if you cannot establish the process of processing and issuing cashback! List the rest for me !!!
Good afternoon, Marina!
We understand you are upset. Believe me, we are interested that you were satisfied with the work of the service, and the cashback was recorded automatically in your personal account. If this does not happen, in fact, we do not receive anything for such purchases from partners.
We try to support users by compensating part of the cashback from the company's funds.
We hope that the manager's recommendations will help in placing future orders, and the situation will not repeat itself.
Sincerely,
LetyShops team
Where is our cache back ????? Th for a scam ???? Deception!!!! People, don't be fooled by this scam, nothing came to us, we ordered it from aliexpress many times. And these only arrows translate to sellers and the campaign themselves wrap the loot in their own pocket !!!!
Good day!
It’s sad that there’s such an opinion.
Cashback is formed from the commission that partners transfer to us if the purchase is automatically displayed in the personal account of the service.
We contacted in the appeal, but, unfortunately, the requested information was not received from you.
Sincerely,
LetyShops team
money was taken away 884.79 rubles! payment failed! where's the money?!!!
Good day!
Payment is made not to our service, but to the store.
Please contact AliExpress Support to resolve the issue.
Sincerely,
LetyShops team
Good afternoon. After receiving the package, orders were immediately confirmed. Two weeks have passed since the receipt, but the cashback has not been credited. Hanging in a waiting state.
Anna, good afternoon!
Unfortunately, cashback is not always credited immediately after confirmation of receipt of the goods in your AliExpress account. Sometimes you need to wait and the deadlines, which are published on the store page. If after 60 days the cashback is not confirmed, be sure to contact our care service.
Sincerely,
LetyShops team
the percentage is small, cashback is not credited to thymol on Ali, bad, nothing at all. I do not advise, it is better to spend a couple of minutes and find a truly normal cashback service
Good day!
Cashback rates are set on the basis of agreements with partners. You can increase the percentage using Lety codes that we share on social networks, as well as using the loyalty program.
The Tmall store has temporarily shut down. We are waiting for the resumption of cooperation with users :)
Sincerely,
LetyShops team
all major purchases were no longer counted. even the transitions are not all fixed, you have to go 3-4 times ...
Good day!
The price of a product in AliExpress does not affect the cashback registration in our service.
The transition to the store is always recorded in the "Orders and finance", "My transitions" section, if our extension was activated / clicked on the "Go to the store" button.
Have contacted you on request to help. Unfortunately, no response was received.
Sincerely,
LetyShops team
with a friend ordered at the same time from the same seller the same phone at the same price) cashback of course did not appear) left an appeal and the coolest thing is that a friend was charged 270 rubles and I was 150))) ) but still put 5 stars, I'm not sorry)))) in general, a friend, for every cheap trifle, they instantly charge cashback and for a normal amount they don't seem to see the purchase ...
Good day!
Each situation is considered individually by the manager. The amount does not affect the cashback accrual.
We hope that in the future it will be fixed automatically.
Sincerely,
LetyShops team
Hello again! As far as I understand, until you write here, you will not receive an answer to the mail. The second sale in a row, half of the orders are missing! Thanks for the great service.
Alina, good afternoon!
We are always ready to help resolve the issue. This can be done in requests that are created through the user's personal account, the "Help" section. We are waiting for screenshots of unappeared orders.
Sincerely,
LetyShops team