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Don't forget about Cashback rules and advices

Purchases at Agoda with cashback in Brazil

Time for crediting cashback
Average waiting time for cashback: 70 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 120 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Cashback is accrued from the total amount of the reservation, excluding taxes (if included in the booking amount). 


Please pay your attention that the cashback confirmation time is calculated from the date of actual departure from the hotel.


The cost of booking a hotel after the transition from our service may differ from the cost at the direct entrance to the site of Agoda. 

Friends, we draw your attention to the fact that cashback will be credited only for services made on the site of Agoda. If you select a service and redirect from the Agoda website to another site, the cashback is not charged.

Reviews on Agoda (24)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
06.06.2018

I booked four hotels at Agoda, including following the link from the let’s shop on a browser, where no extension except let’s shop was installed. Cashback from none of the 4 hotels appeared. It is better to use booking in conjunction with another cashback intermediary. Letishops finally ceased to be an incentive to choose a particular store for cashback.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Good day, Sergey!

Thank you for your comment. We are sincerely sorry that you encountered certain difficulties when working with our service. We very much understand and regret that cashback did not appear. Indeed, this is very unpleasant.

We really want to understand the reasons and do everything possible to eliminate them and you are no longer worried about your cashback. An appeal to the care service has been created on your behalf. You can answer the appeal through your personal account, section "Help".

Due to the specifics of working with stores under the cashback program, there are a number of reasons because of which cashback may not be credited. All these reasons are described in the cashback purchase rules. Additional conditions (if the store has one) can be found on the page of each store on our website.

Promotional codes, discounts and other bonuses can really be a frequent reason for losing cashback. This is due to the fact that it is simply not profitable for the store to provide a double discount and when using third-party bonus programs, a fee is not paid to our service.

The most common reason and difficult to detect are the settings of the device from which the purchase is made. Indeed, third-party browser extensions, some functions of anti-virus programs, ad blockers, and even viruses can adversely affect the fixing of cashback. Even in the event of loss of cashback for reasons independent of us (which means that we did not receive a reward from the store), we always try to at least somehow help and, if possible, partially or completely, compensate the cashback from our own funds.

We really work for you and each of our customers. We wholeheartedly want to improve the service and eliminate all possible obstacles to profitable and convenient cashback purchases.

We look forward to hearing from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.05.2018

The same garbage as the rest: nothing is charged, in full compliance with the necessary conditions. In fairness, this is the first time that cashback has not been credited.

The review was translated from Russian using Google Translate. Show original Show translation
14.05.2018

Good afternoon, Pavel!

Thank you for writing to us. We see that you have created an appeal to the care service and your question has already been resolved.

We sincerely hope that in the future each of your orders will be fixed automatically and there will no longer be any difficulties.

If you have additional questions - write, we are always open to communication.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.05.2018

Everything is as in the previous reviews: I made two reservations on Agoda yesterday (May 11), trying to carefully follow the instructions, but you have not registered any of them, although the transitions from Lety to Agoda have been recorded. At the stage of booking confirmation (payment will be later), Lety message appears that the cashback may not be credited. I even tried to cancel previous bookings and repeat them again, following with double attention to meeting all the conditions of LetyShops, but unfortunately the result did not change. There is some fatal fatal glitch ...

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Hello, Vladimir!

Thank you for writing about the situation.

Most likely, your browser has third-party extensions installed that overwrite our affiliate link in browser cookies. That is why our extension warned you about the possibility of not getting a cashback.

To understand this situation in more detail, we created an appeal to the care service on your behalf. To consider the issue, we need your assistance, so please clarify some information about the reservations and send them a screenshot from your Agoda service account. You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

Hope for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.04.2018

I booked several hotels through letty on agoda, not a single cashback was displayed. There are no such problems with booking.

The review was translated from Russian using Google Translate. Show original Show translation
21.04.2018

Hello!

Thanks for your feedback. Unfortunately, for some reason we did not receive information on your orders, and therefore the cashback did not appear in your account.

We will do our best to help you. To do this, create an appeal on your behalf through the "Help" section, you can find the appeal in the tab of this section "My complaints".

We will wait for your reply, because without your help we can not cope.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.04.2018

03/31/18 booked a hotel. I went to the Agoda page from Letishops, the cashback was activated, but when I confirmed the reservation, a message appeared that the cashback might not be credited. More than a week has passed, no accrual.

The review was translated from Russian using Google Translate. Show original Show translation
08.04.2018

Good afternoon!

Thank you for the detailed description of the situation.

Perhaps the message that the cashback may not be credited appeared when paying for the order. Very often the extension is inactive on the payment pages. This is due to the increased security of the payment process.

To help you resolve the issue, we have created a call to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My Messages" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.03.2018
I’m disappointed with these sites, it shows one price, and when booking it turns out that a bunch more fees are charged. Which on the same booking are included and shown immediately. This is some kind of deception! Agoda booking processing tax, service fees that agoda pays the supplier, etc. They already make a profit for each tourist, so they also shift all their expenses to us .. (((
The review was translated from Russian using Google Translate. Show original Show translation
12.03.2018

Guys, this is very bad. I turned off extraneous browser plug-ins (Chrome), firewalls and other "defenders", after that the cashback was activated successfully, but when you go to the payment page, the LetyShops plan reports, it is on this page that it reports that the cashback will not be credited. Despite 100% compliance with the conditions. 5 times I tried and authorized and as a guest - constantly on the payment page reports a problem.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2018

Hello, Vladimir!

Thanks for the feedback. If our extension is not activated on the payment page, then this is quite normal, since on the payment pages there is always an increased level of protection and almost all the extension does not work.

An appeal was created from your personal account through the "Help" section in order to analyze the situation in more detail.

We will be grateful if you respond to the appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.03.2018

Fine!

The review was translated from Russian using Google Translate. Show original Show translation
10.02.2018

Cashback did not appear after purchasing a hotel at 25t.rub. I wrote in support ... but for more than 2 weeks they have been solving the problem ...

The review was translated from Russian using Google Translate. Show original Show translation
10.02.2018

Hello Igor!

Thank you for your feedback.

Usually, taking into account the peculiarities of communications through affiliate programs, the process of reviewing our requests to stores lasts approximately 3-4 weeks.

Do not worry, your appeal will by no means remain unresolved. As soon as we get an answer, the manager with whom you corresponded in contact will write to you about the result.

If you have any questions or suggestions - write. Have a good weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.11.2017

LetyShops! You need to write to the prosecutor! It’s getting more expensive through you! You are very cunning!

The review was translated from Russian using Google Translate. Show original Show translation
27.11.2017

Good afternoon!

Thanks for the feedback. When switching from our website to the Agoda website, the cost of the reservation can really change. This is because the Agoda service sets a different cost for some services, depending on the customer’s referral source. We reported this feature on the service page, in the “Information and Conditions” section: http://joxi.ru/bmoo4OJix4WELm

There will be questions and suggestions regarding the work of our service, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.05.2017
The site itself Agoda norms. Prices are better compared with 2 aggregators (hotels.com & booking.com). Sometimes you don’t know where you will find the discount :) Only if you go to a "clean" site, then it shows more options, and the rooms are the most economical, if through lety, then there is less choice, and the existing hotels show comfort class.
The review was translated from Russian using Google Translate. Show original Show translation
23.11.2016
This is not the first time I’m convinced that an agoda is cheaper and more convenient.
The review was translated from Russian using Google Translate. Show original Show translation
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