Purchases at Adobe with cashback in Brazil
- Creative Cloud & Document Cloud monthly subscription – cashback is credited only for the first month of the subscription
- Creative Cloud & Document Cloud yearly subscription with monthly payment – cashback is credited only for the first month of the subscription
- 3 standard assets a month with monthly payment – cashback is credited only for the first month of the subscription
- Creative Cloud & Document Cloud yearly subscription with one-time payment – cashback is credited only for the first year of the subscription
Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.
Reviews on Adobe (6)
Therefore, we publish only our customers' reviews.
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Cashback has not been credited, although it has been activated! The reason was never given! asked to send checks of payments, although the payment was made in April! I do not recommend it!
Hello Pavel!
Thanks for the comment. Unfortunately, we were not able to find out the reason for the rejection of the cashback on our own. To contact partners and try to return the reward, we need any document that confirms the payment for the order. It doesn't have to be a receipt, it can be a screenshot from your personal account in the Adobe store with information about your order, or a screenshot of an order confirmation email that was sent to your email address.
Pavel, please send this information to our manager so that we can help as soon as possible.
Have a great day!
Sincerely,
LetyShops team
Cashback was credited in full, but it took a month and a half to wait. Already the payment for the second month was written off ... I began to worry, but everything is in order. We must use it. It's a pity that cashback works only for the first payment (((
Hello Alexey!
Thank you for your comment. We are sincerely glad that the cashback for the order has already been credited to your balance.
The average time for crediting cashback from this service is 60 days. The cashback status change occurs immediately after the store credits the reward. The time for crediting is necessary for the store to deliver the order, process information and transfer it to our system. Each store takes a different time to complete this process.
In order to inform our users when to expect the cashback to be credited to the balance, we have posted information on the average (for some stores also the maximum) time for cashback to be credited on the page of each store. Also, for your convenience, in your personal account you can see the approximate date of cashback crediting by order. To do this, simply hover your mouse over the question mark next to the "Pending" status.
Indeed, when you subscribe for a monthly subscription or a subscription for a year (with a monthly payment), cashback will be credited once from the amount paid for the first month of the subscription.
Visit us more often, we are always happy. Have a nice day!
Sincerely,
LetyShops team
Cashback has not been credited, although it has been activated!
Hello Ivan!
Thank you for writing about this situation.
To understand this situation and help you, we have created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My requests" tab.
We will wait for information from you. Good evening!
Sincerely,
LetyShops team
