Good day, Sergey!
Thank you for your feedback.
It is a pity that there were difficulties in enrolling cashback. We sincerely hope that such confusion will not recur in the future. We took into account this case and will make every effort to troubleshoot with the incorrect display of the amount.
After analyzing the data in the appeal, we want to note that the cashback was compensated at the rate of remuneration for the category "MFP with original CISS" (500 rubles without status, codes). At the time of the purchase in the store, different cashback rates were in effect, depending on which section the selected product belongs to. For some products a fixed amount of remuneration was provided, for the rest - a certain percentage of the order amount (up to 12%). At the moment, the store has a flat rate for products from all categories.
If you have additional questions or suggestions, be sure to write. We will be happy to help.
Respectfully,
LetyShops team