I have made 4 purchases with Letyshops. The first one appeared without problems (I have not been refunded yet because the time has not passed, but I trust that they will refund me), however, the other 3 do not appear. What a coincidence, only the first and no more. The same thing happened to my sister.
Good morning, Help of Christians.
We are sorry that you have such an opinion and we will do our best to improve it.
There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
Thank you for creating the requests, for the lost cashback. We will contact the partners to find out the reason for the loss of cashback. Also, our agent will contact you in your queries # 2471401 and # 2469899 to help with the cashback.
We hope that you end up enjoying yourself with us and that you will not be disappointed any more.
BRUTAL, they do it very quickly !!!
Love it! Especially the treatment of the LetyShops team. I had an incident with my purchase because the system did not register it and, therefore, the pending cashback did not appear. At first I was upset, and I opened the relevant request to retrieve it. The management seemed slow because the application informed you that they were awaiting the store's response and that it could take up to 3 months. Subsequently, I was assigned to a person who would be with me during this process. And to her, to Anna, I also want to thank her again for the kind and close treatment she gave me during these days. At last, I have recovered my cashback so I am very happy and excited. Wishing to buy again soon and that no more incidents of this type are generated.
Thank you very much for writing about your experience of using LetyShops ❤
We hope that everything goes well and that incidents like this do not happen again.
99% of the time they keep the cashback claiming that you have done something wrong (when the times they give it to you you have done the same) or that the store has not given them the commission. Especially when they are purchases of a lot of money as it happened to me with several mobile phones etc. What is your fault (if it is true) because I believe that they are making gold by having millions of people making them earn money without receiving anything in return. For my part, I will no longer use this website nor will I recommend it to anyone.
Thank you for leaving your opinion.
It is very unfortunate, that you have faced a situation like this.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. There are different factors that can influence the cashback crediting (data oversubscription, violation of store rules, prolonged payment (more than one hour), use of promotional codes). We also recommend that you deactivate all the extensions installed in your browser, or that you try to use another browser without extensions except LetyShops.
David, we understand your emotions, but unfortunately, we don't always have the opportunity to make up for the lost refund from our account. With all our heart, we hope that, thanks to our advice, such situations will not happen again.
It's great to be able to recover part of the money you spend and when there is a super Cashback you have to take advantage of it.
I love letyshops and their customer service team of 10, an incident that I had with a cashback was solved very efficiently and quickly.
Thank you very much for leaving your opinion about us ❤
Cash-back and operations are generally good, but it is useless if commitments are not met. I made a purchase at El Corte Inglés with significant cash-back, the operation failed (which is quite frequent) and I had to claim it. After 4 months of waiting and several claims they have compensated me with a bonus for an amount much lower than the one committed in the purchase conditions and a closed incident with the justification that the store does not answer them. The agreements that letyshops have with their stores and that are offered on this platform seem very little serious to me. From now on I will look for other alternatives.
Thank you for leaving your opinion. We are very sorry that you have faced such a situation.
Like and you, we are also interested in the accreditation of cashback. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. If for some reason, the cashback does not appear, this means that the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds.
Unfortunately, we have not received a response from the store regarding your order. We understand that you are not happy with the solution and that the bonus that we have credited you does not correspond to the cashback, but we cannot do anything else :(
With all our heart, we hope that you finally end up enjoying yourself with us, and not be disappointed any more.
They are great. The service is perfect and the day after requesting the account, you already have it. A marvel!
Thank you very much for rating us, Alba❤
The withdrawal was very fast in 10min I already had my balance in PayPal. I highly recommend it