Everything worked fine from the beginning. As soon as you start placing orders and withdrawing more cashback, there are constant misunderstandings. I haven't received cashback for three purchases. They didn't charge me for the washing machine at all and they continue to convince me that I didn't go to the store using the link. Oh, I didn't. I activated the cashback in a pop-up window. 800 UAH lost. Everything about Yves Rocher is absolutely sad. Cashback hasn't been credited twice and I'm offered to fill out applications and return the lost cashback. But, do I really have nothing to do but spend thirty minutes each time filling out questionnaires and forms to restore 38.50 UAH. You give me 800 UAH back for the washing machine, and keep Yves Rocher for yourself.
Good day!
Olena, our service works openly and we are always ready to understand every situation. All cashback activations (including using the plugin) can be checked in your personal account through the "My transactions" section. For the purchase at Foxtrot, compensation in the amount of 350 hryvnias was accrued, although we did not receive any commission from partners at all.
We understand that submitting applications takes time, but this is the only way we can find out that the order is not reflected in the account and try to help.
I'm very happy with Letyshops, as they give you a percentage back on your purchases, something your regular bank doesn't offer. They have big brands, so it's quite easy to accumulate money in your account, as long as you shop online. Plus, you can access them via your smartphone, laptop, PC, etc. It's very easy to use.
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The truth is, I'm very happy with LetyShops. Obviously, you won't get rich, but it's always nice to get a small percentage of your online purchases back. It's free, and everything adds up to your cashback. It's very convenient and easy to use. On my smartphone via the app, and on my laptop with the extension compatible with most browsers. The extension also notifies you when a website can give you cashback. LetyShops works with major brands like Telepizza, Bershka, Ikea, etc., and the support team is always there to answer questions and resolve issues.
Hello, Javier!
Thank you so much for sharing your experience. We really appreciate you being with us ❤
The most working application of cashback. I have been using it for more than 3 years, the support service is great, thank you for the quality work,
Good afternoon
Thank you for your feedback! :) We are glad that you are with us!
It's very useful and helpful, but it's true that cashback often isn't loaded even if all the requirements are met and everything is done correctly. It seems completely random. If the operation were improved in this regard, it would be perfect. But hey, getting money back from everyone is already appreciated. Good service.
Hello!
Like you, we're interested in crediting our users' cashback, as we only receive a commission from partners in this case. Many factors can affect refunds, and it's true that an error can occur and the cashback may not be credited. In these cases, our Customer Service team does everything possible to resolve these situations. We hope all your cashback purchases are successful and that you enjoy using LetyShops ❤
A great way to recover a small portion of many online purchases. I'm using it more and more. I recommend making sure all purchases made with Letyshops are confirmed in case they're not properly recorded or entered, so you can file a claim. They've always resolved these issues for me, although they take a while.
Hello, Miguel!
Thank you for your comment. If we don't find the cashback in our system, we send the requests to our partners. This process can take 3-4 months, and unfortunately, we can't expedite it. We're interested in automatic cashback crediting, as we only receive a commission from the stores in this case. We hope all your cashback purchases are successful.
If you have any questions, please contact us through the Help section of your account ❤
I've been using this app for a long time, and every time I make a purchase online, I always do so through them, regardless of whether it's a small or large amount. What I'd improve is the cashback delivery time. I've had some pending payments for months and still haven't received anything, but everything else is perfect.
Hello, Ana!
Thank you for writing about your experience ❤ Each store has its own estimated timeframe for transmitting information and compensation for the order, and unfortunately, we cannot expedite this process.