They mock us. Instead of 6%, 1.8% Kshback is credited. The technical support service stopped responding altogether. Many kshback products are not credited (I checked before buying, there is a cashback for this product). Probably it's time to write a cart on them to the consumer protection service .......
Good day!
We apologize for waiting for a response in the appeal.
Cashback is credited automatically based on information from partners. AliExpress does not provide categorization of products. 60% of orders enter the system with a cashback rate of 1.5. The conditions are available on the page to go to the store.
The loss of cashback can be influenced by such factors as third-party browser extensions (for example, an ad blocker), the use of promotional codes, and a long checkout time.
Sincerely,
LetyShops team
A stupid system for buying a premium cashback, for cashback accidentally bought and wrote off the money that was saved, a woman who did not understand anything in the sites answered in support wrote in support, answered for a very long time that they did not have such site functions and buy more, then the premium will pay off, which you bought it, but she just wrote it when it was already over, I do not advise you to use this cashback service, switch to another one, but I understand it’s my own fault that I wanted to know more about the premium and didn’t have time to read the fine print !!!! It's a shame collecting this cashback for so long
Good day!
Dmitry, we apologize for waiting for a response in the appeal.
The purchase of a Premium account is made by the user after confirming this action in the account. The expiration date is displayed in the "Lety codes" section. You can make purchases with an increased percentage even before 26.09.
Sincerely,
LetyShops team
The extension has become sooo inconvenient, you do not activate it, you need to copy the link with the product into the extension, for most products there is already no cache back for aliexpress!
Good day!
Eugene, the conditions of Aliexpress have indeed changed lately. They upset us too, but the service cannot influence this.
For our part, we try to adapt, inform in time and create the most convenient conditions for receiving cashback, so that users receive benefits for purchases in their favorite store. For now, we advise you to check links to products in the checker or using our application.
If something changes, we will definitely let you know.
Sincerely,
LetyShops team
Hello everyone! I have been using this site for a long time and am very pleased with their work. Cashback was always displayed on time, only a couple of times it appeared after 20 minutes, not 10, but this is a trifle. All questions are answered quickly and intelligibly, controversial issues are resolved mainly in favor of the site user, no similar site does this, if you made a mistake somewhere, then you are to blame, the LetyShops site will resolve the issue with the benefit of the user, checked on myself several times, a couple of times I was wrong myself, but I got cashback. In general, I have not had any problems with the site until now and I have used and will continue to work with this site, I consider the LetyShops site the best among similar ones, maybe a little cashback and less than in some similar ones (but the site does not stand still and cashback is constantly increase, for which thanks to them), but the attitude towards their users is beyond praise. I wish you only prosperity to the site and good luck in all your endeavors!
Hello!
Igor, thank you for the nice words! We are very pleased :)
Every day, the entire team works for the LetyShops family to keep users happy and, of course, benefit from online shopping.
Thank you for being with us!
Sincerely,
LetyShops team
Common thieves and scoundrels. Asos, instead of cashback, was given 500 rubles of compensation, allegedly the order was listed for another resource. For what resource no one answered me. Bonprix was simply rejected. Those. 500 rubles was a drawback for what else I would order.
Hello!
Affiliate link was overwritten upon purchase from ASOS. As a result, we did not receive a commission for the order, because the store transferred the reward to another advertising source.
To support, they compensated for the cashback partly from the company's personal budget. :)
Checked the order information at bonprix ru.
In your November 2019 appeal, you reported that you returned the product to the store due to a defect. Cashback was declined because the purchase did not take place.
Sincerely,
LetyShops team
I would like to express my gratitude to the technical support of the site, in particular to Yulia. Didn't receive cashback from one of the services. Reacted very quickly. Dealt with the situation. And the best part is that I accrued compensation from the LetyShops service. The service itself is not bad. There are many connected stores, fairly fast charging, easy withdrawal of funds. And also various promotions and bonuses, which is also pleasing. Thank you. I advise.
Hello Sergey!
Thank you for your feedback and such kind words!
We are sincerely glad that Julia took care and helped with the issue. We will definitely give it to her :)
Sincerely,
LetyShops team
I am satisfied with this service, I have been using it for a long time and I have always been happy with everything and I think it will. I especially want to note the support - everyone is always polite and attentive to any little things.
Good day!
Daniel, we are very pleased to receive this kind of feedback :) The care managers really do their best.
We appreciate that you are with us!
Sincerely,
LetyShops team
The end of the office, every time I prove that I made orders through Letishops in order to get cashback. You will not get any support and help from them, in general I do not recommend using this service, before everything worked like clockwork for them, but now it is a circus.
Good day!
Dmitry, we are really sorry that after 4 years of cooperation you have such an opinion.
We are sure that you know how the cashback service works. If the information about the order has not entered the system automatically, the commission for the order will not be paid to us.
We see that a bonus has already been credited to the balance for lost orders.
Sincerely,
LetyShops team
I buy through your already 5th year, I brought out 5 thousand rubles ... you are handsome, the best!
Good day!
Oleg, thank you for taking the time to share your review :) We wish you good shopping!
Sincerely,
LetyShops team
The last 3 orders do not accrue cashback, knocked out previous cashbacks with a scandal, I am not satisfied with the work of the service.
Nikita, good afternoon!
We are also upset if the information about the purchase of users is not received in the system.
We contacted you in the appeal (section "Help"). Since the answer was not received, we cannot figure it out and help :(
Sincerely,
LetyShops team
Many years with Letyshop, but when ordering a printer, 117 thousand were knocked over with a cashback. We came up with an excuse that aliexpress did not pay, and therefore we do not pay. As you cannot understand, if the cashback was activated, then you are obliged to pay, and not shift internal problems to the user. # 2166072
Good afternoon, Victor!
Cashback is displayed automatically if the store transfers a reward. We did not receive a commission for your order. The situation with the loss of the bonus is also unpleasant for us, but AliExpress does not consider applications and does not indicate a specific reason.
We have credited the maximum possible amount from our own funds. Unfortunately, we cannot compensate any more, since we ourselves did not receive anything.
We believe that the situation will not repeat itself in the future.
Sincerely,
LetyShops team
I have been using it for a long time, but only today I ran into the support service. To be honest, I did not expect such a warm and at the same time competent approach to the client's situation. The manager (Anya Abdulhak) was really surprised, surprised))) Thanks to the LetyShops team and manager Anya, respectively.
Good day!
Roman, thank you for appreciating the work of the care service :) Anya was given the words of gratitude.
Sincerely,
LetyShops team