I used Letishops for more than a year, for every purchase on Ali, a cashback was credited. I already have a Gold level. After October 17, he stopped charging money. They promised me that the money would come back later ... I believed ((11/11/2020 I made several orders for aliexpress - clothes, shoes, equipment ... for 700 dollars, and I was credited 200 rubles, but I should have credited about 1600 rubles. Already a month weighs 3400 rubles in anticipation, and I cannot take them (((I am switching to another application. People do not get fooled by letishops, this is a scam !!!
Good day!
We are glad that with us you have already reached the LetyGold level. Now shopping will be even more profitable.
Please do not jump to conclusions and sort out the situation together.
The Aliexpress store transfers cashback at a rate of 1.5% for most of the products from the catalog.
If the cashback for some purchases is not displayed, you need to create an application yourself in your personal account, in the "Orders and Finance" section, by filling out the form (on the mobile version of the site or from a computer).
Each store has its own cashback waiting periods , they are published on the store page.
As soon as the store transfers the reward for your purchases, cashback will be credited. The care manager promised to monitor the situation, he will contact # 2229307 based on the result.
We look forward to further cooperation. :)
Sincerely,
LetyShops team
3 years in a row lose cashback on 11.11. Created a request. Will give bonuses, probably. But firstly, bonuses are always penny, and it is better for a service to lose cashback than to pay for a constant supply. Of course, bonuses will not become tickets to the drawing. And not only 11.11 jambs. If some decent amount of cash back is needed, you need an eye and an eye. In general, it is unpleasant. At one time, the EPN began to behave in the same way, which ended.
Good day!
Dmitry, we understand your emotions. It is also unpleasant for us when cashback is lost. The order amount does not affect the accrual. The process is automatic. Even if we do not receive a commission from partners, we try to help the user by adding a bonus from the company.
We see that a search request has already been submitted. Please track her status in your personal account. We will do our best to get your cashback back.
Yes, according to the rules of the promotion, tickets are attached only to orders that appear automatically.
Sincerely,
LetyShops team
LetyShops is an excellent cashback service, special thanks to the customer care manager Ana Abdulhak for solving my question, the cashback was credited!
Good day!
We conveyed our thanks to Anya :) Thank you for taking the time to share your feedback.
Sincerely,
LetyShops team
I have been using the services of Letishops for several years, and have withdrawn funds several times. But for the second time I caught on untidiness. Last time they settled the situation by throwing off the cashbacks, albeit with a delay (they wrote, like I did not go through the site) and since then I began to clearly and quickly receive cashbacks, and not after a few days and not all. Now the situation is repeating itself. They take advantage of the fact that now people make a lot of orders, it is harder to check the transitions to the sites from the letishops and the accrual of all cashbacks. Guys, employees, administrators, please pay attention! Why do you need notoriety and customer abandonment!
Good day!
Svetlana, the service is honest with its users. All transitions can always be checked in the "Orders and Finance", "My Transitions" section.
If cashback is not displayed in your personal account, we do not receive information and commission from partners. In such situations, we try to resolve the issue and help with compensation, as we value users.
We contacted you in the appeal to understand in detail.
Sincerely,
LetyShops team
Awful service !!! Made an order at ASOS, the cashback rate was increased by 16% since I made an order for the first time, it met the timing of 2 hours. After 24 hours, the cashback did not appear. Wrote in support! They replied that the wait will be about 8 weeks !!!! After 10 weeks, they wrote that they say the reward went to another advertising platform. Keep 300 rubles as a bonus, by the way, the cashback should have come about 1000 rubles. Complete disappointment !!!!
Good day!
Ksenia, we are sorry that there was such an opinion about the service.
We are also interested in calculating cashback. We turned to partners to understand the situation. Alas, the commission was denied to us, saying that the order was not registered with our resource. This situation may arise due to a third-party browser extension, clicking on a link from another advertising source, using a promotional code that is not on the partners' website.
We tried to support you with a bonus from the company.
Sincerely,
LetyShops team
Thanks to the service for the prompt resolution of the controversial issue in my favor (the store rejected the cashback).
Good day!
Nina, thanks for the feedback :)
We are always trying to help.
Sincerely,
LetyShops team
For the second time, the cashback is not credited for the transitions. For the registration of a friend, they were not credited. In general, a terrible service, one scam.
Good day!
Irina, the transition is the main, but not the only condition for receiving cashback. It is also important to follow the conditions that are on the store page and recommendations . We see that you have already applied to search for information on orders. You can track the status of the request in your personal account :)
The referral bonus will be credited after fulfilling the conditions of the referral program .
Sincerely,
LetyShops team
Thanks to the service, which once again took on the costs after MVideo refused to acknowledge its purchase. I walked according to the established algorithm, went to the store from the Lety page, the transition is visible, all actions are documented. All extensions are disabled - the store declares that "the purchase is not assigned to the service" ... Thank you for your service, but I am in big doubt about MVideo ...
Good day!
We always try to help users :)
We do not cooperate with the store directly, but through an affiliate program. An error may have occurred during data transfer. Also, non-fixation of data can be affected by a click on an advertising banner, long-term checkout, adding goods to the cart using a link from another advertising resource.
We believe that more similar situations will not arise.
Sincerely,
LetyShops team
you are strange. then zadolbaye that you need to activate cashback. then you modestly mock the icon that suddenly the activation of alishka occurs only through the site, which is not visible in the updated chrome (which hid all the extensions under an ugly blot). accordingly, the last purchases past the checkout ... well, in general, I'm not really worried about a penny, but just another case of customer focus =)
Hello!
AliExpress does not currently allow displaying notifications on its website. Activation takes place after you leave our site. These changes were reported to users by email, and information was published on the store page.
It is a pity that the purchases were left without cashback.
Sincerely,
LetyShops team
Thank you for your help, quick solution to the problem and prompt work on finding my cashback! Alexey (Irkutsk).
Hello Alexey!
It's great that you are with us. :)
Always happy to help.
Let the cashback appear instantly, and your purchases will be successful and profitable.
Sincerely,
LetyShops team
Nice app. Automatically incl. cashback if you go to the partner's page. But! There is always. But, for example, promotional codes are not taken into account, they must first be studied in order to understand whether there will be cashback or not - this is inconvenient. The partner's website states that with a promo code there will be less cashback than without it. Well, OK! And then it turned out that many promotional codes do not have cashback at all. With this, I got a call to the request service. The team reacted quickly and the question was decided in my favor. Thanks!
I completely agree with the statement of morozova. 83. There was a cashback - they took it and rejected it as a lost order - but I did everything as it was written and I have been a client of Litishop for more than one year !!!!! you guys are greedy !!!! Message Wrote about customer care, attached all screenshots. all transitions - took and rejected cashback and one was not credited at all !!! Understand the merits !!!
Good day!
Mikhail, cashback is credited to the balance automatically, if the conditions of the store and the algorithm of purchases with cashback have not been violated.
We see that when ordering at iHerb, a referral code was used. In such cases, partners do not transfer a commission to us, from which we can credit cashback.
Please do not forget to read the information that is on the store page before buying. This will help avoid similar situations in the future :)
Sincerely,
LetyShops team