I agree with the previous comment. As soon as the purchase is more than 500 p. so cashback is lost. The pennies all appear at once. I thought on 11.11 there were problems with the number of orders. Ordered later, also disappeared. And the bonuses at the expense of the company haha or 5.5% or 1.5%, is there a difference? We must get off this platform.
Hello Valery!
The purchase amount does not affect the process of fixing cashback in the system. The transfer of information from partners occurs automatically after the user places an order. If this does not happen, we do not receive anything from the store.
The loss of cashback can be influenced by several factors, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- non-compliance with the terms of the store or the rules for placing orders with cashback;
- an error in the transfer of information by partners.
AliExpress does not consider applications for lost orders, so we try to resolve the issue on our own by charging a bonus from the company. We hope that the recommendations will be useful, and you will stay with us :)
Sincerely,
LetyShops team
A complete scam. On Black Friday I ordered 2 laptops using different cache services. The competitor transferred 600r cashback. An hour after the order was closed. Letishops, of course, lost his cashback. Cash comes from cheap purchases, everything that is more expensive than 500 rubles is lost immediately. Continuous excuses. I order a lot, so I turn to the competitors. They just make money on us.
Good afternoon, Vasily!
We are sorry for the impression that the service works.
In case of loss of order information, we also do not receive remuneration from Aliexpress, and it is from this commission that the cashback is generated.
Let's clarify that the purchase amount does not affect the cashback accrual process.
Thank you for taking the time and creating a request for a lost order. We have already taken her to work, according to the result, our manager will contact you in appeal, as agreed.
Sincerely,
LetyShops team
Cashback was rejected when buying for a good amount. The support request did not give anything and lasted for almost six months.
Good day!
Danila, we got acquainted with the situation in circulation. We see that the purchase made with our website was changed and redeemed under a different number. Part of the cashback was compensated from the company's budget. We also tried to completely resolve the issue by submitting a request to partners. Alas, we were denied payment of the commission.
If you need to make changes to the order, we recommend making a new purchase after moving from our website.
Sincerely,
LetyShops team
2 weeks have passed, and the lost cashback has not yet been found
Good day!
Sergey, we see that you have applied for a cashback search. We plan to contact our partners to find out the reasons for the loss. Please track the status of the application in your personal account. It will be processed automatically.
Sincerely,
LetyShops team
The problem was solved within 30 minutes, thanks for the promptness.
Good day, Andrey!
We have already passed the words of gratitude to the manager :) We are always glad to take care of you.
Thank you for being with us!
Sincerely,
LetyShops team
Cashbacks are not displayed automatically. Every cashback you have to beg, which is not good.
Good day!
Alexander, for two years of cooperation, we tried to solve all situations with lost orders and, if possible, compensated for cashback.
We see that you have already created requests for the return of cashback for new orders.
We ask you to track their status, we are looking for information about purchases in our system.
Sincerely,
LetyShops team
I order a useless service only with Ali and with such a scanty percentage more problems than benefits they didn’t accrue something else that was declared cashback up to 5% write really don’t mislead people I never saw 5% from 3 to rubles 40 rubles cash well that I’m retiring from service
Good day!
For most products, AliExpress transfers cashback at a rate of 1.5%, for some products - 5%. We added information on the store page so that each user can familiarize himself with it before buying.
We try to negotiate favorable terms with partners, hold promotions, offer burning cashback. Stay with us :)
Sincerely,
LetyShops team
CARE AND SUPPORT IS THE BEST !! THEY REALLY TRY TO DO EVERYTHING TO FIND, CAPTURE AND RETURN THE LOST CASHBACK)) AND EVEN IF FOR ANY REASON DOES NOT GET THIS, THE CASHBACK MAY BE CALCULATED FROM THE BUDGET. THIS CREATES A VERY POSITIVE EXPERIENCE ABOUT THE LETYSHOPS SERVICE ITSELF AND, OF COURSE, OF THE EMPLOYEES WORKING IN IT. THE MOST CARING AND SUPPORTING SERVICE OF CARE AND SUPPORT !!!)) GOOD MEN! KEEP IT UP!! GOOD LUCK AND PROSPERITY !!!
Good day!
Dmitry, thanks for the nice words! Our care service is always happy to take care of users :)
Thank you for staying with us for 3 years!
We wish you a profitable and pleasant shopping!
Sincerely,
LetyShops team
This year letishops have become completely disgusting. You enter from the application and it is not activated every time, you add goods, pay and all the time you watch that the icon burns green, after payment it does not charge anything. Out of 35 purchases worth almost 1 ton. dollars passed 10 with the smallest cashback. Maybe 150 rubles were added in the office. In short, the company has become trash and it seems that it appropriates tasty caches without showing them to the buyer. On Black Friday, I made several purchases, none were credited.
Alexey, good afternoon!
The service was created to ensure that users benefit from online shopping and be satisfied. If the cashback is not displayed in your personal account, we also do not receive a commission from the store.
For some of your orders, AliExpress did not transmit information. In order for us to help with compensation, you need to submit applications in your personal account. This can be done in the "Orders and Finance" section. There you can also track the status of the application by expanding it as in the example .
We hope that future purchases will be recorded successfully :)
Sincerely,
LetyShops team
LetyShops and his team really delight customers. Special thanks to the "Customer Care Service" for finding and returning the lost cashback, in particular to Marina D ****** ko, who quickly eliminated this nuisance and kindly provided several recommendations so that the cashback would not disappear anymore. Thank you so much for your work. Good luck and prosperity! I stay in LetyShops !!!
Alexey, good afternoon!
We have already given it to Marina :) We are always happy to take care of it. We believe that the recommendations will help you with future purchases.
Thank you for being with us!
Sincerely,
LetyShops team
The first impressions of this service are negative, I make two orders in the interval of 7 minutes for a small amount, cashback immediately appeared for a larger amount pending, but judging by the reviews, it will not appear at all !!!
Hello!
The purchase amount does not affect the cashback accrual.
We are interested in all purchases being recorded in the system. Only in this case we get a commission from the store.
We see that you have already applied for a cashback search. To track the status and result, expand the field with the application in your personal account as in the example . We will do our best to return it and change your mind :)
Sincerely,
LetyShops team