In general, they do not solve any issues, just empty chatter. I ordered the goods in the store through them on 04/27/20 (not yet delivered and it is not known whether it will be) But the question is not about delivery now. The card used to pay for the goods is not in foreign currency, but in hryvnia, the amount for the goods is indicated and debited is overstated. As for the double conversion of currencies, they explained, but still the amount turned out to be higher than the real account. They fooled all the questions for a week, didn't really explain anything, but in the evening of 05/03/2020 they "made me happy" that they couldn't do anything and advised me to contact the store where the goods were purchased - IHERB.
Good day!
Andrey, it's a pity that such an opinion has developed.
The iHerb Store sends us information about the purchase amount in dollars. Due to double conversion, there may be a difference in the actually paid cost and the amount displayed on the service. To avoid the difference, you can pay for orders with a dollar card.
The care manager has requested a screenshot of your order in order to understand in more detail.
Sincerely,
LetyShops team
This is the first time I am withdrawing money through LetyShops. I would like to thank you for the extraordinary efficiency! I am simply delighted with your work! I wish everybody success, expanding your client base and every team member - good health! Sincerely, Irina. PS: the money was credited to the account within a few hours from the date of application.
Irina, good afternoon!
Reading such nice words is the best reward for the whole team :)
You are part of the LetyShops family! Thank you for being with us!
Sincerely,
LetyShops team
Kudos to the LetyShops team for a quick response to emerging problems. Well done!
Hello!
Thank you for your appreciation! Satisfied user - happy we are! :)
Sincerely,
LetyShops team
registered and made two purchases-no cashback-purchase not reflected in 24 hours-I do not recommend this site-I've been using another site for a long time where everything is clear and at once -and here cheat and do not count anything -probably expect that customers in particular will be deleted-in particular my cashback in the amount of 24.50 UAH decided to appropriate myself and do not need to write to me that I did something wrong, not the first year I use a site where they respect their customers and do not cheat.
Congratulations!
We see that the cashback for the order was displayed in the personal account. Under the terms of the store, the bonus is credited only to new users, so for the second purchase it could not appear.
Sincerely,
the LetyShops team
Very responsive team of Letyshops, they will always help, prompt, and wish you a good day)
Good day!
Mikhail, thank you for the kind words! Always happy to take care :)
Sincerely,
LetyShops team
Fine! Even if you make infrequent purchases, you can still collect something. Support service is in touch and questions are being resolved!
Good day!
Pavel, thanks for the nice words! :)
We recommend that you pay attention to referral programs "Bring a friend" and "Cashback by link".
Sincerely,
LetyShops team
I have removed this bogus from myself. 3 out of 4 purchases of what type the app evaluates did not come, you need to look at the reviews yourself. It is impossible to withdraw money from this letishops, but pop-up messages about the type of enrollment will simply wave you
Good day!
We created an appeal to the care service to find the reason for losing cashback and deal with pop-up windows. It is located in the "Help" section. This menu is displayed in the browser version of the site. We look forward to your feedback.
Sincerely,
LetyShops team
cashback is not credited, arguing that I used a discount from the store, other services do not have this, the application sucks completely
Good day!
We got acquainted with the situation in circulation.
Indeed, we cannot guarantee the accrual of cashback for orders in AliExpress that used promotional codes. For the convenience of users, the information is on the store page . We tried to please you by crediting the bonus to your balance.
Sincerely,
LetyShops team
Recently, cashbacks do not appear in the account. We have to throw off screenshots of purchases all the time. We'll have to disable the Chrome plugin as useless and not working. Worked fine before.
Hello, Alexander!
Situations when cashback is not automatically displayed in your personal account, we are also upset.
The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.
We understand that creating an appeal takes time, but this way we can check the information and help. We advise you to reinstall our extension or go directly through the service.
Sincerely,
LetyShops team
As soon as I collected about $ 600 and wanted to withdraw them, I was immediately blocked. For some unknown reason. It looks like a scam, small sums give to withdraw, entice and wait for the moment to throw big! I am writing from a temporary account as the main one is blocked *****@gmail.com
Good day!
Account blocking may occur due to violation of the terms of the Customer Service Agreement. Information about the reason was immediately sent to you by mail. To resolve the issue, please reply to the email from security@letyshops.com.
Sincerely,
LetyShops team